Mid Level Service Delivery Analyst Jobs

Work at OMRON!

Omron is a leading global manufacturer of industrial automation products focused on sensing and control technologies. Omron Automation-Americas, headquartered in Hoffman Estates, IL, is the industrial automation subsidiary of Omron Corporation, a $8 billion global technology company celebrating more than 80 years of success.

Omron has a new opening for a Project Coordinator reporting directly to the Services Supervisor. The Project Coordinator is an important part of the Integration Department and Administrative Team and is responsible for providing daily support to the Integration and Administrative team.

Our Commitment to Employees:

• Training and Career Development Program to give employees a learning path with the necessary tools and resources they need to help build their career at Omron.
• Great financial opportunities with competitive compensation, immediate 401k match with 100% vesting, profit sharing, and Blue Cross Blue Shield for medical, dental, vision and prescription drug benefits.
• Community Awareness that includes activities with local non-profit organizations and a Matching Gift Program.
• Work-Life Balance with Flexible Work Arrangements, Flexible Work Hours, and Sick/Vacation/Holiday Pay.
• Wellness Activities such as Walking Contests, Nutritional Learning Sessions, On Site Flu shots and Health Screenings.

RESPONSIBILITIES:

• Complete Project Coordination functions, Buyer functions, and Support the Sales Team on the daily operation functions (Purchase orders, work orders, material releases, invoice processing, etc.)
• Create, monitor and communicate revenue forecast
• Review documentation, create work ticket numbers for all new projects and distribute to team as needed.
• Assemble Project reports and provide to Project managers (Summary spreadsheet and IR Report)
• Work with the Vendors to confirm that all material delivery is on schedule and tracked accordingly
• Work closely with PMO team to ensure integration harmonization throughout all processes
• Review Form-017 (Sign Off Sheets) for completeness
• Calculate change costs to machines and create the ECN (Engineering Change Notice) – Work with the Project Managers or Sales team to ensure the customer signs and returns ECN's. If additional material is necessary, procure from 3rd party vendors.
• Review Open Work ticket report.
• Monitor and calculate ECI revenue, work with Sales to get a Purchase Order from the Customer
• Conduct daily conference calls to ensure the Projects are on track and all issues/concerns are resolved quickly.
• Attend customer calls, as needed
• Material procurement and tracking for all projects
• Support daily activities with Project Managers to assist with their needs
• Invoice all project related work tickets and ECN's

REQUIREMENTS:

• Bachelor's Degree in Business, and / or 3 years' experience in related field
• Possess the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Exposure to Job Costing
• Proficient in MS Excel and Word
• JDE experience a plus
• Strong written and verbal skills
• Strong problem solving abilities
• Ability to work independently
• Demonstrates planning, organization and implementation skills
• Takes initiative, is a decisive decision maker and shows confidence in the decision
• Ability to work under pressure without displaying negative behavior

The annual salary range for this role is $62,000 - $68,000 a year, however, base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for an annual performance-based bonus program. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

Don't meet every single requirement? Studies have shown people are less likely to apply to jobs unless they meet every single qualification. At Omron, we are dedicated to building an inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Omron is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.