Service Director Jobs
Service Director jobs are open across automotive, healthcare, technology, and hospitality, covering specializations in customer service operations, field service management, and technical service delivery, from manager-level promotions to senior executive appointments. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 534+ Service Director jobs
Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions—from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.
Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.
Join a growing team where your skills matter, and your future is built to last.
At TDIndustries, we believe opportunity should be built — and shared — by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.
Essential Duties:
- Accountable for driving approximately $10M in annual revenue within Arizona Service’s truck-based service group, overseeing team activities, and delivering measurable business outcomes.
- Strategically develops annual business plans and financial budgets for the Arizona Service 12-month operating cycle, ensuring alignment with organizational goals. Collaborates with the Business Unit Leader to gain approval and meticulously monitors and manages business expenses to optimize budget utilization.
- Manages, monitors, and coaches direct reports (e.g., Sales Managers and Service Managers) on their productivity. Reviews Arizona Service technician productivity reports and provides feedback to Service Managers. Conducts timely, complete, and meaningful performance management conversations.
- Participates in and approves hiring decisions made by Arizona Service Sales Managers and Service Managers.
- Ensures that Arizona Service is operating within the guidelines of the company and the business unit while conforming to state and local codes.
- Reviews Credit Analysis Reports for Arizona Service and provides feedback to the Business Unit Leader. Attends accounts receivable meetings to ensure that accounts receivable collection goals are met. Works with Service Managers on accounts that are not meeting the required past-due collection goals.
- Serves as a liaison to internal company customers. Functions as the front-line point of contact for new business opportunities, training opportunities, training coordination, or other Arizona Service business unit activities.
- A Bachelor’s Degree in Construction Management, Operations Management, Business Administration, Sales, Engineering, or a related field is preferred.
- Minimum of 7 years of progressive experience in mechanical (HVAC) operations management or related field.
- Advanced knowledge of mechanical (HVAC/Plumbing) processes, techniques and codes.
- Proven experience in managing operations of a mechanical (HVAC/Plumbing) service group/team with sales responsibilities.
- Experience with developing budgets and writing business plans.
Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions—from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.
Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.
Join a growing team where your skills matter, and your future is built to last.
At TDIndustries, we believe opportunity should be built — and shared — by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.
Essential Duties:
- Accountable for driving approximately $10M in annual revenue within Arizona Service’s truck-based service group, overseeing team activities, and delivering measurable business outcomes.
- Strategically develops annual business plans and financial budgets for the Arizona Service 12-month operating cycle, ensuring alignment with organizational goals. Collaborates with the Business Unit Leader to gain approval and meticulously monitors and manages business expenses to optimize budget utilization.
- Manages, monitors, and coaches direct reports (e.g., Sales Managers and Service Managers) on their productivity. Reviews Arizona Service technician productivity reports and provides feedback to Service Managers. Conducts timely, complete, and meaningful performance management conversations.
- Participates in and approves hiring decisions made by Arizona Service Sales Managers and Service Managers.
- Ensures that Arizona Service is operating within the guidelines of the company and the business unit while conforming to state and local codes.
- Reviews Credit Analysis Reports for Arizona Service and provides feedback to the Business Unit Leader. Attends accounts receivable meetings to ensure that accounts receivable collection goals are met. Works with Service Managers on accounts that are not meeting the required past-due collection goals.
- Serves as a liaison to internal company customers. Functions as the front-line point of contact for new business opportunities, training opportunities, training coordination, or other Arizona Service business unit activities.
- A Bachelor’s Degree in Construction Management, Operations Management, Business Administration, Sales, Engineering, or a related field is preferred.
- Minimum of 7 years of progressive experience in mechanical (HVAC) operations management or related field.
- Advanced knowledge of mechanical (HVAC/Plumbing) processes, techniques and codes.
- Proven experience in managing operations of a mechanical (HVAC/Plumbing) service group/team with sales responsibilities.
- Experience with developing budgets and writing business plans.
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Find Service Director JobsService Director Job Market
Who's Hiring
- Aramark62
- Trinity Services Group30
- Healthcare Services24
- ELIOR17
- State Farm7
Top Industries Hiring
- Healthcare & Medical Services
- Construction & Real Estate
- Manufacturing
- Food & Beverage
- Technology & Software
What Employers Look For
The qualifications that appear most often in service director jobs.
- 5 or more years of experience managing service teams or departments
- Demonstrated ability to develop and monitor service department budgets and P&L
- Proficiency with customer relationship management and service management software
- Experience setting and tracking KPIs such as CSAT, NPS, or first-call resolution rates
- Strong cross-functional collaboration skills with sales, operations, and product teams
- Bachelor's degree in business administration, operations management, or a related field
Tips for Your Service Director Job Search
Quantify service metrics on your resume
Service director candidates who list specific outcomes, like reduced ticket resolution times, improved customer satisfaction scores, or increased service department revenue, stand out from those who only describe responsibilities. Pull numbers from your performance reviews and translate them into measurable results.
Tailor your resume to each vertical
A service director resume for an automotive dealership reads differently than one for a healthcare SaaS company. Reframe your leadership experience to match the vocabulary of the industry you're targeting, using terms like warranty claims, SLA compliance, or service-level agreements where they apply.
Apply early to roles that fit
Migrate Mate lists service director openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a service turnaround story
Interviewers for service director roles consistently ask about a time you inherited an underperforming team or process and improved it. Have one detailed example ready that walks through the problem, your diagnostic approach, the changes you made, and the measurable outcome you achieved.
Negotiate scope before negotiating compensation
Before discussing pay, clarify what the service director role actually owns: headcount, budget authority, vendor relationships, and reporting structure. Titles vary widely across organizations, and a clear scope conversation prevents you from accepting a director title with manager-level authority.
Follow up with a service improvement insight
After your final interview, send a brief note that references a specific challenge the hiring team mentioned and outlines one idea you would explore in the first 90 days. It demonstrates you were listening and that you think like a director, not a candidate.
Service Director Jobs: Frequently Asked Questions
Which companies are hiring the most service directors?
The companies hiring the most service directors right now include Aramark, Trinity Services Group, and Healthcare Services, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of November 2026. Demand is strongest in automotive retail groups, healthcare systems, and enterprise technology companies.
How many service director jobs are remote?
About 52% of service director openings are fully remote or hybrid as of November 2026, with remote arrangements more common in technology and software companies than in automotive, field services, or facility-based healthcare roles, where on-site leadership of technicians and service staff is typically required.
How do you become a service director?
Most service directors move up from service manager, customer success manager, or operations roles by consistently hitting department KPIs and taking on broader team leadership. Building experience across budget ownership, workforce planning, and cross-departmental projects accelerates the path. Earning a certification in operations or service management and demonstrating a turnaround or growth result in a previous role strengthens your candidacy significantly.
Can you get a service director job without prior director experience?
Yes, many service directors are promoted from senior manager or team lead roles rather than hired from other director positions. Employers hiring first-time directors typically look for candidates who have managed a team of meaningful size, owned a service budget, and can point to a measurable improvement in a service metric. Framing your resume around outcomes rather than tenure is the most effective approach at this transition point.
What does the service director interview process look like?
The interview process for a service director role typically includes an initial screening call with HR or a talent partner, followed by a panel interview with operations leadership and sometimes the VP of service or a C-suite executive. Candidates are usually asked to walk through a past service improvement initiative in detail. Some employers include a case study or operational exercise, and final-round conversations often involve a discussion of your leadership philosophy and approach to team performance.
Where can I find and apply to service director jobs?
You can find and apply to service director jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and seniority level, then apply directly to each listing that fits your experience and goals.
See All 534+ Service Director Jobs
Find roles that match your experience and apply in just a few clicks.
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