Senior Level Service Line Manager Jobs
Senior level service line manager jobs demand executives who set operational direction, own cross-functional outcomes, and lead the teams responsible for delivering results across complex service portfolios. Openings today skew toward 0 remote and hybrid settings across Healthcare & Medical Services, Consulting & Professional Services, and Manufacturing, with employers like Advocate Health, Bassett Healthcare Network, and ABB hiring at this level now.
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Showing 5 of 8+ Senior Level Service Line Manager jobs
INTRODUCTION
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Managing Director, BL Service Robotics
YOUR ROLE AND RESPONSIBILITIES
In this role, you will have the opportunity to lead global or local commercial teams. Each day, you will be accountable for the commercial deployment of the organization within your assigned geographical scope. You will also showcase your expertise by leading the design and implementation of the business commercial strategy.
This role is contributing to the Service Robotics Business Line in US. You will ideally be based in our Auburn Hills, MI headquarters. Will appraise fully qualified candidates in eastern time zone for remote office consideration.
You will be mainly accountable for:
- Ensuring the integrated commercial success of the organization in order to drive business growth, market share, and achievement of organizational performance and growth objectives.
- Creating, implementing, reviewing and relentlessly executing the business commercial strategy, industry segment strategy and go-to-market model.
- Driving appropriate productivity optimization, and capital efficiency with special focus areas such as profitability, demand analysis, cost-to-serve, channel profitability and Return on Investment.
- Monitoring market trends and providing regular competitor and industry analysis to the leadership team to create an effective business plan based on commercial opportunities.
QUALIFICATIONS FOR THE ROLE
- You have strong experience in robotics, industrial automation and Laboratory Automation, with a solid understanding of the US Life Sciences automation market and its customers.
- You hold a Bachelor’s or Master’s degree in Engineering, Business Administration or a related field.
- You have 8+ years of experience in business leadership, sales, business development, operations or general management within robotics, automation, advanced manufacturing or related technology industries, with demonstrated responsibility for business growth and customer development.
- You have a demonstrated track record of leading multidisciplinary teams and developing businesses, ideally working with robotic systems, automation solutions and emerging robotics technologies.
- You possess strong knowledge of solution selling, key account development, commercial negotiations, business planning and P&L management, and can translate customer needs into scalable business opportunities.
- You are passionate about building businesses, developing people and winning with customers, combining an entrepreneurial mindset with the ability to turn strategy into execution.
- You are at ease communicating in English, including with senior customer and executive stakeholders.
- You are authorized to work in the United States and able to travel regularly within the US and internationally as required.
MORE ABOUT US
Service Robotics is a global Business Line within ABB Robotics, focused on developing and scaling innovative robotic automation solutions across areas including Life Sciences, Healthcare and Food Service. We combine robotics, software, application expertise and emerging technologies such as Physical AI to turn complex automation opportunities into scalable, repeatable solutions. As we continue to grow, we are building a global organisation with strong commercial, technology and operational capabilities, creating an exciting environment for people who want to help shape the future of service robotics.
WHAT'S IN IT FOR YOU
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
ABB BENEFIT SUMMARY FOR ELIGIBLE US EMPLOYEES
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D – 100% employee paid up to maximums.
- Short Term Disability – up to 26 weeks – Company paid.
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
Retirement
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
INTRODUCTION
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Managing Director, BL Service Robotics
YOUR ROLE AND RESPONSIBILITIES
In this role, you will have the opportunity to lead global or local commercial teams. Each day, you will be accountable for the commercial deployment of the organization within your assigned geographical scope. You will also showcase your expertise by leading the design and implementation of the business commercial strategy.
This role is contributing to the Service Robotics Business Line in US. You will ideally be based in our Auburn Hills, MI headquarters. Will appraise fully qualified candidates in eastern time zone for remote office consideration.
You will be mainly accountable for:
- Ensuring the integrated commercial success of the organization in order to drive business growth, market share, and achievement of organizational performance and growth objectives.
- Creating, implementing, reviewing and relentlessly executing the business commercial strategy, industry segment strategy and go-to-market model.
- Driving appropriate productivity optimization, and capital efficiency with special focus areas such as profitability, demand analysis, cost-to-serve, channel profitability and Return on Investment.
- Monitoring market trends and providing regular competitor and industry analysis to the leadership team to create an effective business plan based on commercial opportunities.
QUALIFICATIONS FOR THE ROLE
- You have strong experience in robotics, industrial automation and Laboratory Automation, with a solid understanding of the US Life Sciences automation market and its customers.
- You hold a Bachelor’s or Master’s degree in Engineering, Business Administration or a related field.
- You have 8+ years of experience in business leadership, sales, business development, operations or general management within robotics, automation, advanced manufacturing or related technology industries, with demonstrated responsibility for business growth and customer development.
- You have a demonstrated track record of leading multidisciplinary teams and developing businesses, ideally working with robotic systems, automation solutions and emerging robotics technologies.
- You possess strong knowledge of solution selling, key account development, commercial negotiations, business planning and P&L management, and can translate customer needs into scalable business opportunities.
- You are passionate about building businesses, developing people and winning with customers, combining an entrepreneurial mindset with the ability to turn strategy into execution.
- You are at ease communicating in English, including with senior customer and executive stakeholders.
- You are authorized to work in the United States and able to travel regularly within the US and internationally as required.
MORE ABOUT US
Service Robotics is a global Business Line within ABB Robotics, focused on developing and scaling innovative robotic automation solutions across areas including Life Sciences, Healthcare and Food Service. We combine robotics, software, application expertise and emerging technologies such as Physical AI to turn complex automation opportunities into scalable, repeatable solutions. As we continue to grow, we are building a global organisation with strong commercial, technology and operational capabilities, creating an exciting environment for people who want to help shape the future of service robotics.
WHAT'S IN IT FOR YOU
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
ABB BENEFIT SUMMARY FOR ELIGIBLE US EMPLOYEES
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D – 100% employee paid up to maximums.
- Short Term Disability – up to 26 weeks – Company paid.
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
Retirement
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
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Top Industries Hiring
- Healthcare & Medical Services
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- Manufacturing
Senior Level Service Line Manager Jobs: Frequently Asked Questions
How do I get a senior level service line manager job?
Employers at this level look for demonstrated ownership of service line P&L, the ability to build and lead cross-functional teams, and a history of improving operational outcomes at scale. Candidates who can speak to measurable service delivery improvements, stakeholder alignment across executive and frontline levels, and experience translating strategy into execution consistently stand out in competitive applicant pools.
Which companies hire senior level service line managers?
Companies hiring senior level service line managers right now include Advocate Health, Bassett Healthcare Network, and ABB, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to concentrate among large health systems, management consulting firms, and enterprise organizations with complex, multi-segment service portfolios that require dedicated senior leadership.
Are there remote senior level service line manager jobs?
Yes, though availability varies by industry and employer. About 0% of senior level service line manager openings are remote or hybrid as of November 2026, reflecting strong demand from organizations comfortable managing senior operations leaders off-site. Health system and clinical operations roles are more likely to require an on-site presence than consulting or corporate service line functions.
What makes a service line manager role senior level?
Senior level service line manager roles carry full ownership of a service line's strategy, budget, and performance outcomes rather than executing within a predefined structure. Responsibilities include building and mentoring teams, influencing executive stakeholders, managing vendor or payer relationships, and driving initiatives that affect multiple departments or business units. The scope is broader and the accountability is direct rather than shared.
Which industries hire the most senior level service line managers?
Senior Level service line manager roles concentrate in Healthcare & Medical Services, Consulting & Professional Services, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors rely on clearly defined service lines with distinct revenue, quality, and operational targets, creating sustained demand for senior leaders who can manage complexity and drive performance across specialized functions.