Senior Level Service Operations Supervisor Jobs
Senior level service operations supervisor jobs place experienced professionals in charge of operational strategy, cross-functional execution, and the supervisory structures that keep large-scale service environments running. Openings concentrate heavily in Manufacturing, Consulting & Professional Services, and Technology & Software, with a mix of on-site, hybrid, and remote roles available from employers like LANXESS, Stripe, and TAS Energy hiring at this level now.
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Date: Nov 12, 2026
Location: Little Rock, Arkansas, United States
Company: Entergy
Job Title: Supv, Field Work Mgmt Ops (Trans)
PS Job Title: Supv, Field Work Mgmt (Trans)
Work Place Flexibility: Onsite
Legal Entity: Entergy Services, LLC
JOB SUMMARY/PURPOSE
The Supervisor, Work Management is responsible for management of the Grid Substation Operations Planning and Scheduling activities associated with SERC mandated maintenance, routine maintenance, capital failure and construction planning support. It has responsibility for implementation and application of system programs and tools to ensure Entergy policies and regulatory requirements are met.
JOB DUTIES/RESPONSIBILITIES
- Promotes partnership and supports coordination between other internal and external planning organizations.
- Works closely with TCC, DOC, and Distribution Regional planners and Work Management Supervisors to assure communication and efficient planning across teams.
- Advocates priorities of work for maximum resource optimization.
- Ensures resources across all areas are scheduled against highest priorities within the State and Region.
- Works closely with the Project Manager and Asset Management groups to develop working forecasts and outage plans.
- Provides oversight to the Work Management staff for reliability improvement programs.
- Partners with Reliability group to administer and execute reliability improvement plans.
- Partners with System Work Management Supervisors, Utility Work Management, Capital Projects and Customer Service organizations.
- Responsible for identifying, updating, and executing departmental processes for continuous improvement.
- Responsible for review and reporting on system controls.
- Serves as SME for Planner/Scheduler requirements and responsibilities.
- Supports the Storm Response program.
MINIMUM REQUIREMENTS
Education: Bachelor's degree in related field or equivalent work experience.
Experience: 8 years experience within transmission and/or utility operations.
Certificates/Licenses: None.
WORKING CONDITIONS
Office environment with minimal physical requirements. Supports storm response and emergency operations as needed.
Primary Location: Arkansas - Little Rock Louisiana : New Orleans || Louisiana : Baton Rouge || Louisiana : Lake Charles || Texas : Beaumont || Texas : Conroe
Job Function: Corporate
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 125605
PS Job Title: Supv, Field Work Mgmt (Trans)
Travel Percentage: 25% to 50%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Job Segment: Manager, Power Systems, Law, Inspector, Management, Energy, Legal, Operations, Quality
Date: Nov 12, 2026
Location: Little Rock, Arkansas, United States
Company: Entergy
Job Title: Supv, Field Work Mgmt Ops (Trans)
PS Job Title: Supv, Field Work Mgmt (Trans)
Work Place Flexibility: Onsite
Legal Entity: Entergy Services, LLC
JOB SUMMARY/PURPOSE
The Supervisor, Work Management is responsible for management of the Grid Substation Operations Planning and Scheduling activities associated with SERC mandated maintenance, routine maintenance, capital failure and construction planning support. It has responsibility for implementation and application of system programs and tools to ensure Entergy policies and regulatory requirements are met.
JOB DUTIES/RESPONSIBILITIES
- Promotes partnership and supports coordination between other internal and external planning organizations.
- Works closely with TCC, DOC, and Distribution Regional planners and Work Management Supervisors to assure communication and efficient planning across teams.
- Advocates priorities of work for maximum resource optimization.
- Ensures resources across all areas are scheduled against highest priorities within the State and Region.
- Works closely with the Project Manager and Asset Management groups to develop working forecasts and outage plans.
- Provides oversight to the Work Management staff for reliability improvement programs.
- Partners with Reliability group to administer and execute reliability improvement plans.
- Partners with System Work Management Supervisors, Utility Work Management, Capital Projects and Customer Service organizations.
- Responsible for identifying, updating, and executing departmental processes for continuous improvement.
- Responsible for review and reporting on system controls.
- Serves as SME for Planner/Scheduler requirements and responsibilities.
- Supports the Storm Response program.
MINIMUM REQUIREMENTS
Education: Bachelor's degree in related field or equivalent work experience.
Experience: 8 years experience within transmission and/or utility operations.
Certificates/Licenses: None.
WORKING CONDITIONS
Office environment with minimal physical requirements. Supports storm response and emergency operations as needed.
Primary Location: Arkansas - Little Rock Louisiana : New Orleans || Louisiana : Baton Rouge || Louisiana : Lake Charles || Texas : Beaumont || Texas : Conroe
Job Function: Corporate
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 125605
PS Job Title: Supv, Field Work Mgmt (Trans)
Travel Percentage: 25% to 50%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Job Segment: Manager, Power Systems, Law, Inspector, Management, Energy, Legal, Operations, Quality
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Who's Hiring
Top Industries Hiring
- Manufacturing15
- Consulting & Professional Services13
- Technology & Software9
- Energy8
- Construction & Real Estate6
Senior Level Service Operations Supervisor Jobs: Frequently Asked Questions
How do I get a senior level service operations supervisor job?
Employers at this level look for candidates who have led operations teams through measurable process improvements, managed budgets, and owned outcomes end to end. Highlighting experience coaching junior supervisors, reducing operational costs, or scaling service delivery across multiple sites gives you a clear edge. Certifications in Lean, Six Sigma, or PMP can further differentiate a strong application.
Which companies hire senior level service operations supervisors?
Companies hiring senior level service operations supervisors right now include LANXESS, Stripe, and TAS Energy, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size to enterprise organizations that have complex service delivery functions requiring experienced operational leadership.
Are there remote senior level service operations supervisor jobs?
Yes, though many roles at this level still require some on-site presence given the team leadership responsibilities involved. About 14% of senior level service operations supervisor openings are remote or hybrid as of November 2026, with hybrid arrangements being the most common format for supervisors who oversee distributed or multi-location teams.
What makes a service operations supervisor role senior level?
Senior level roles are defined by scope and ownership. Rather than executing within a defined process, senior supervisors shape how that process works, set performance standards, and are accountable for outcomes across a function or region. They mentor other supervisors, contribute to strategic planning, and are expected to lead through ambiguity rather than escalate it.
Which industries hire the most senior level service operations supervisors?
Senior Level service operations supervisor roles concentrate in Manufacturing, Consulting & Professional Services, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors tend to run high-volume, complex service operations that require experienced leaders who can maintain quality, manage costs, and develop teams simultaneously.