Entry Level Service Operator Jobs
New grad service operator jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on training record can matter more than a long resume. Most openings are on-site roles across Chemicals & Materials, Manufacturing, and Energy, with employers like Georgia-Pacific, Vulcan Materials Company, and ABB hiring at this level now.
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Description
Summary:
Responsible for providing the first impression of our hospitals to all individuals who seek information, assistance placing calls and overhead paging. Under the supervision of the Telecommunications supervisor, the operator answers all incoming calls to the hospital; operates the paging systems; responds to emergency codes and equipment needs; assists in placing long distance calls as needed and authorized; monitors and operates security CCTV, emergency audio/visual functions, alarms (security, maintenance and medical) and announces emergency codes (Blue/Cardiac, Red/Fire, Gray/Disaster, Pink/Infant Abduction, etc.) Performs all duties in a manner that meets or exceeds customer expectations are required in support of the Security and Telecommunications.
Responsibilities:
- Demonstrates proficiency and knowledgeable with each of the CSRHCS facilities (telephone extensions, emergency contact information, alarms, security, maintenance, medical, etc.) unique overhead paging protocols and procedures in accordance to services provided to patients, associates, medical staff and other as appropriate. (E)
- Demonstrates proficiency in the operations of the Avaya OneX Attendant Console, Paging System, security radio/dispatch system, operations of the security monitors (DVR/CCTV) and the general overhead paging system. (E)
- Demonstrates ability to transfer calls to multiple hospitals and campuses accurately by ascertaining the specific location requested by the caller. (E)
- Demonstrates ability to work effectively as a team member by providing input and suggestions for ongoing process improvement initiatives to better provide quality professional services for our customers. (E)
- Responds rapidly and effectively to emergency situations and maintains emotional composure, organization of work and accurate productivity during periods of stress and high activity. (E)
- Maintain legible and organized handwritten and computer records/logs.
- Substantial ability to perform and prioritize multiple simultaneous tasks.
- Proficient with the operation of sophisticated computerized network (web based camera applications, security and clinical alarms), including data entry information, retrieval and monitoring status changes as reflected by the computer and access control systems.
- Responsible for meeting customer service expectations in handling all internal and external emergency alarms/calls received or transmitted/announced in collaboration as appropriate with internal and external emergency resources. (E)
- Proficient with the use of interoperable communication devices (i.e. Web EOC, 800 MHZ radio, SAT Radio) as needed in the event of disaster/critical situations.
- Demonstrates ability to accurately perform the steps and procedures for emergency codes while operating in a high-pressure environment. (E)
- Verifies/confirms individuals requesting entry to restricted security access points throughout the region to ensure the integrity of the security program. (E)
- Submits work orders on all identified/reported discrepancies to appropriate internal/external resources for repair or replacement.
- Performs duties in a manner that protects the confidentiality of patients, associates, physicians, visitors and does not solicit or disclose confidential information.
- Provides after hours coverage to support the Information Desk at all facilities with patient inquiries.
- Available to work various shifts to provide 24/7 coverage as needed.
- Performs all duties in a manner that maximizes patient and customer satisfaction. (E)
- Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each member served. (E)
- Demonstrates adherence to the CORE values of CHRISTUS Santa Rosa Health Care. (E)
- Performs other duties as assigned. (M)
Requirements:
A. EDUCATION:
- High School Diploma or equivalent is required.
B. EXPERIENCE:
- Two (2) years experience with PBX/Call Center or similar telecommunications equipment and personal computers is preferred.
C. LICENSURE/CERTIFICATION:
- None
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time
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Find JobsEntry Level Service Operator Job Market
Who's Hiring
- Georgia-Pacific15

- Vulcan Materials Company12

- ABB11

- Inframark11

- Martin Marietta11

Top Industries Hiring
- Chemicals & Materials77
- Manufacturing67
- Energy38
- Food & Beverage22
- Distribution & Wholesale20
Entry Level Service Operator Jobs: Frequently Asked Questions
How do I get an entry level service operator job?
Focus on any hands-on experience you already have, whether from internships, vocational training, or part-time work in a related field. Employers hiring at this level value reliability, attention to safety procedures, and a willingness to learn on the job. A resume that highlights relevant coursework, certifications, or equipment familiarity gives entry level candidates a clear edge over generic applications.
Which companies hire entry level service operators?
Companies hiring entry level service operators right now include Georgia-Pacific, Vulcan Materials Company, and ABB, based on current listings on Migrate Mate as of November 2026. The mix tends to include large industrial employers, utilities, and service companies that run structured onboarding programs well suited to candidates starting out in the field.
Are there remote entry level service operator jobs?
Yes, though most service operator roles involve on-site work by nature. About 1% of entry level service operator openings are remote or hybrid as of November 2026, and those positions typically involve coordination, dispatch, or monitoring duties rather than hands-on equipment operation.
Are these new grad service operator jobs?
Yes. Many of the openings listed here are new grad and junior roles that explicitly welcome recent graduates and candidates with zero to two years of experience. A new grad friendly posting typically requires no prior professional experience, accepts an internship or vocational background in lieu of full-time history, and may reference on-the-job training or apprenticeship pathways.
Which industries hire the most entry level service operators?
Entry Level service operator roles concentrate in Chemicals & Materials, Manufacturing, and Energy, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive entry level hiring because they run continuous operations and regularly bring on new candidates to fill shift-based or trainee positions.