Software Support Specialist Jobs in New York

JOB SUMMARY: The Engineering Support Specialist is responsible for assisting the Engineering, Production, Quality, Supplier Quality, and Procurement team with engineering-related documentation tasks. Responsibilities are more clerical in nature but require a basic level of technical knowledge.

ESSENTIAL JOB FUNCTIONS (COMPETENCIES):

• Assisting with writing, issuing, posting, and training affected employees to Temporary Engineering Orders (TEOs)
• Assisting with ensuring TEOs maintain a status of Active or Closed, as appropriate. Also ensuring TEOs do not have a status of Expired for prolonged periods of time.
• Assisting with the successful transition of TEOs to official manufacturing procedures, where applicable.
• Monitoring Sales inquiries for customer requests through New Products web application
• Assisting Engineering with writing of Manufacturing Procedures and Work Instructions
• Managing Engineering documentation in QMS software and Indium web applications
• Assisting with Purchase Specifications for items needed to support Engineering and Production
• Interfacing with vendors for parts/supplies needed to support Engineering and Production
• Ensure Engineering training matrix is updated with current document revisions and training logs
• Function as an effective team member through collaboration, conflict resolution, encouragement, respectful interactions with co-workers, active listening, etc.
• Works on multiple tasks and projects simultaneously
• Perform other duties and special projects as assigned

REQUIREMENTS

• High school diploma or GED; associate degree in a technical field preferred
• Experience in a manufacturing or technical industry preferred
• Communicates in a clear, organized, and professional manner in both written and oral form
• Strong organizational skills, and high attention to detail
• Able to operate virtual meeting platforms
• CAD software knowledge a plus
• Provide own source of transportation for any local/day travel, including travel between Indium Corporation facilities

SHIFT/SITE

Monday-Friday

1st Shift: 7:00 am-3:30 pm

5836 Success Drive, Rome, NY

WAGE DISCLOSURE:

The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill and education as they relate to the position’s qualifications, and internal equity.

The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more.

$25.50 - $31.50

($53,040 - $65,520)

Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.