Software Support Specialist Jobs in Oklahoma City, OK

ADVANCE YOUR CAREER WHILE SAVING LIVES

Location: Oklahoma City, OK

Salary: Competitive salary based on education and/or experience plus $500 bonus after 6 months and $1,000 bonus after 1 year!

Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc.

Days: Monday through Friday; some weekends

Hours: 8:00 a.m. to 5:00 p.m.; some evenings

Position:

Our Blood Institute is looking for a Mobile Quality Assurance & Operational Support Manager who will support key corporate functions within Donor Services, including contract coordination, budget support, billing and invoice management, vendor communication, quality-related administrative processes, and special projects. They will ensure OKC Mobiles operates within high quality standards, and that operational needs are met for supplies, equipment, and vehicles.

Qualifications

• High school diploma or equivalent
• Must be 21 years of age or older
• Must have a valid drivers license
• Must be able to provide MVR with zero points and no moving/traffic violations in the past 3 years
• Strong organizational and attention-to-detail skills
• Basic financial and analytical skills
• Proficiency in Microsoft Excel, Word, PowerPoint
• Strong communication and collaboration skills
• Ability to work independently and in a team environment
• Strong knowledge of DS SOP's related to job duties
• Ability to work with staff in a calm, patient manner
• Strong written and verbal communication skills
• Professional appearance and manner
• Ability to work under stressful conditions
• Flexibility to work weekends and evenings as needed

Primary Responsibilities:

• Coordinate and manage contract documentation for donor services equipment and vendors (e.g., Trima, Alyx, ProBP, and related services).
• Maintain accurate equipment inventory records for contract devices, including serial numbers and location tracking
• Track contract timelines, renewals, and approvals
• Assist with vendor communication, pricing, and contract details
• Maintain cost tracking tools and spreadsheets for equipment and services
• Support the annual budgeting process by working with DS Supervisor, Materials & Equipment compiling vendor pricing and expense data
• Review and verify vendor invoices for accuracy against contracts and equipment records
• Submit invoices for approval and payment processing
• Maintain organized documentation for contracts, invoices, and vendor communications.
• Manage and provide support for the DS Supervisor, Materials & Equipment to ensure the following: Adequate supplies and paperwork are available and kitted for all drives; Equipment is in good working order and all calibrations and PM's are performed as required
• Ensure QC is performed and reviewed for all equipment
• Ensure ACPRs and records are reviewed and stored for all automated procedures
• Provide completed KPI's to staff monthly
• Develop annual budget and provide quarterly variance reports
• Manage the OKC Mobile Platelet Team
• Other duties as assigned