Mid Level Solution Manager Jobs
Mid level solution manager jobs go to professionals ready to own solution delivery end to end, guide junior teammates, and shape client outcomes with minimal hand-holding. Openings lean 22% remote or hybrid across Technology & Software, Accounting & Auditing, and Healthcare & Medical Services, with employers like TikTok, EY, and TABS hiring at this level now.
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Responsibilities
About the team
The Merchant Fulfillment Product team drives logistics product strategy and execution for the US e-commerce market. We partner with operations, engineering, and logistics providers to build solutions that improve merchant experience, boost user conversion, and continuously strengthen our fulfillment capabilities — powered by data and market insight.
- Own the logistics product experience for our US e-commerce business; design end-to-end logistics product solutions and collaborate with operations, product, and engineering teams to drive execution and achieve business goals.
- Develop a deep understanding of US e-commerce logistics challenges; work with internal stakeholders and logistics partners to continuously innovate on business models and product solutions that improve user conversion and merchant experience.
- Conduct in-depth data analysis to identify business pain points and opportunities; drive continuous improvement of operational processes through data decomposition and metric-driven insights.
- Leverage market insights to develop product optimization proposals; collaborate with platform product and engineering teams to build and strengthen supply chain and logistics product capabilities.
Qualifications
Minimum Qualifications
- Bachelor's degree or above;
- 5+ years of experience in supply chain/logistics solution design or product operations, with familiarity with overseas markets and strong business acumen.
- Strong data and business analysis skills; adept at identifying problems and developing actionable solutions.
- Highly accountable, with strong communication, cross-functional collaboration, and ability to work in a fast-paced working environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $151050 - $258400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About the team
The Merchant Fulfillment Product team drives logistics product strategy and execution for the US e-commerce market. We partner with operations, engineering, and logistics providers to build solutions that improve merchant experience, boost user conversion, and continuously strengthen our fulfillment capabilities — powered by data and market insight.
- Own the logistics product experience for our US e-commerce business; design end-to-end logistics product solutions and collaborate with operations, product, and engineering teams to drive execution and achieve business goals.
- Develop a deep understanding of US e-commerce logistics challenges; work with internal stakeholders and logistics partners to continuously innovate on business models and product solutions that improve user conversion and merchant experience.
- Conduct in-depth data analysis to identify business pain points and opportunities; drive continuous improvement of operational processes through data decomposition and metric-driven insights.
- Leverage market insights to develop product optimization proposals; collaborate with platform product and engineering teams to build and strengthen supply chain and logistics product capabilities.
Qualifications
Minimum Qualifications
- Bachelor's degree or above;
- 5+ years of experience in supply chain/logistics solution design or product operations, with familiarity with overseas markets and strong business acumen.
- Strong data and business analysis skills; adept at identifying problems and developing actionable solutions.
- Highly accountable, with strong communication, cross-functional collaboration, and ability to work in a fast-paced working environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $151050 - $258400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
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Who's Hiring
Top Industries Hiring
- Technology & Software14
- Accounting & Auditing2
- Healthcare & Medical Services2
- Consulting & Professional Services2
- Electronics & Hardware1
Mid Level Solution Manager Jobs: Frequently Asked Questions
How do I get a mid level solution manager job?
Position yourself around ownership, not just participation. Highlight projects where you drove the full solution lifecycle, coordinated across teams, and delivered measurable results without heavy supervision. Tailor your resume to show client-facing impact and technical fluency in equal measure. Employers at this level want evidence you can handle complexity independently, so lead with outcomes over responsibilities in every application.
Which companies hire mid level solution managers?
Companies hiring mid level solution managers right now include TikTok, EY, and TABS, based on current listings on Migrate Mate as of September 2026. At this level, hiring comes from a mix of enterprise technology firms, management consultancies, and large-scale service organizations that need professionals who can bridge client needs and internal delivery teams without constant escalation.
Are there remote mid level solution manager jobs?
Yes, remote and hybrid options are widely available for professionals at this stage. About 22% of mid level solution manager openings are remote or hybrid as of September 2026, reflecting the role's collaborative but largely async-friendly nature. On-site roles do exist, particularly in industries where client relationships or regulated environments require in-person presence.
How do I move up to a mid level solution manager role?
The path from entry level to mid level is built through progressively larger ownership. Early on, focus on mastering the fundamentals of solution design and client communication, then volunteer for projects where you can own a defined scope rather than just contribute to one. Demonstrating that you can coordinate across functions, resolve ambiguity independently, and deliver measurable outcomes consistently is what signals readiness for mid level responsibility.
Which industries hire the most mid level solution managers?
Mid Level solution manager roles concentrate in Technology & Software, Accounting & Auditing, and Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. These sectors drive demand because they rely on complex product and service deployments that require a professional layer between technical teams and clients, a gap that mid level solution managers are specifically positioned to fill.