STEM OPT Customer Engineer Jobs
Customer Engineer roles in cloud infrastructure, hardware deployment, and enterprise software qualify for STEM OPT when your degree aligns with the technical demands of the position. Your employer must be enrolled in E-Verify, and the 24-month STEM extension gives you up to 36 months total to build deep client-facing technical experience while pursuing H-1B sponsorship.
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Get Access To All JobsINTRODUCTION
Join our PCIe software team as a Staff Embedded Software Customer Engineer and play a pivotal role in advancing high-performance interconnect technologies.
ROLE AND RESPONSIBILITIES
- Collaborate on server-class PCIe/CXL controllers and multi-controller subsystems.
- Review customer requirements and implement customer-specific features in both software and hardware.
- Lead customer board bring-up and validation.
- Debug firmware and drivers at subsystem, chiplet, and multi-chiplet levels, with a primary focus on PCIe and CXL subsystems.
- Work closely with software development, hardware design and validation, and testing teams, as well as adjacent technology teams in the BSP area.
MINIMUM QUALIFICATIONS
- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
- 2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
- 1+ year of experience with debugging techniques.
PREFERRED QUALIFICATIONS
- Master’s in Engineering, Information Systems, Computer Science, or a related field.
- 8+ years of experience in software engineering, embedded systems, or firmware/driver development, with strong exposure to PCIe and/or CXL subsystems.
- 3+ years of academic or professional programming experience with C, C++, Python, Java, or similar languages.
- Deep, hands-on expertise in CXL and PCIe technologies.
- Strong proficiency in C programming.
- Experience with real-time operating systems and embedded platforms.
- Familiarity with ACPI, UEFI, Linux, and Zephyr.
- Proven ability to write standards-compliant software.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills across diverse engineering teams.
KEY RESPONSIBILITIES
- Analyze and resolve issues in firmware and drivers for PCIe and CXL subsystems.
- Ensure firmware and low-level software compliance with industry standards and effective integration with adjacent software modules.
- Debug complex customer problems, providing engineering guidance, debug logging, and code-level solutions.
- Communicate effectively with software development and hardware design/validation teams to drive issue resolution.
- Engage deeply with customers to support board modifications and software feature integration, ensuring successful commercialization from bring-up to launch.
LEVEL OF RESPONSIBILITY
- Works under supervision, with decision-making that may impact work beyond the immediate group.
- Requires strong verbal and written communication skills, including negotiation and influence as needed.
- Tasks require planning, problem-solving, and prioritization to achieve effective outcomes.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able to participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
PAY RANGE AND OTHER COMPENSATION & BENEFITS
$145,000.00 - $217,600.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link. If you would like more information about this role, please contact Qualcomm Careers.
INTRODUCTION
Join our PCIe software team as a Staff Embedded Software Customer Engineer and play a pivotal role in advancing high-performance interconnect technologies.
ROLE AND RESPONSIBILITIES
- Collaborate on server-class PCIe/CXL controllers and multi-controller subsystems.
- Review customer requirements and implement customer-specific features in both software and hardware.
- Lead customer board bring-up and validation.
- Debug firmware and drivers at subsystem, chiplet, and multi-chiplet levels, with a primary focus on PCIe and CXL subsystems.
- Work closely with software development, hardware design and validation, and testing teams, as well as adjacent technology teams in the BSP area.
MINIMUM QUALIFICATIONS
- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
- 2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
- 1+ year of experience with debugging techniques.
PREFERRED QUALIFICATIONS
- Master’s in Engineering, Information Systems, Computer Science, or a related field.
- 8+ years of experience in software engineering, embedded systems, or firmware/driver development, with strong exposure to PCIe and/or CXL subsystems.
- 3+ years of academic or professional programming experience with C, C++, Python, Java, or similar languages.
- Deep, hands-on expertise in CXL and PCIe technologies.
- Strong proficiency in C programming.
- Experience with real-time operating systems and embedded platforms.
- Familiarity with ACPI, UEFI, Linux, and Zephyr.
- Proven ability to write standards-compliant software.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills across diverse engineering teams.
KEY RESPONSIBILITIES
- Analyze and resolve issues in firmware and drivers for PCIe and CXL subsystems.
- Ensure firmware and low-level software compliance with industry standards and effective integration with adjacent software modules.
- Debug complex customer problems, providing engineering guidance, debug logging, and code-level solutions.
- Communicate effectively with software development and hardware design/validation teams to drive issue resolution.
- Engage deeply with customers to support board modifications and software feature integration, ensuring successful commercialization from bring-up to launch.
LEVEL OF RESPONSIBILITY
- Works under supervision, with decision-making that may impact work beyond the immediate group.
- Requires strong verbal and written communication skills, including negotiation and influence as needed.
- Tasks require planning, problem-solving, and prioritization to achieve effective outcomes.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able to participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
PAY RANGE AND OTHER COMPENSATION & BENEFITS
$145,000.00 - $217,600.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link. If you would like more information about this role, please contact Qualcomm Careers.
See all 597+ Customer Engineer jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Engineer roles.
Get Access To All JobsTips for Finding STEM OPT Authorization as a Customer Engineer
Verify your CIP code matches the role
Pull your degree's Classification of Instructional Programs code from your transcript or DSO and cross-check it against the Customer Engineer job description. Roles requiring systems integration, network engineering, or applied computing map cleanly to STEM-eligible CIP codes, but a mismatch will invalidate your extension before it starts.
Confirm E-Verify enrollment before signing
Ask the recruiter for the company's E-Verify Company ID or look up their enrollment status through the E-Verify portal before accepting an offer. Customer Engineer roles at hardware vendors or managed service providers often hire through staffing intermediaries, so verify that your direct legal employer, not just the end client, is enrolled.
Build your I-983 training plan around technical deliverables
Your I-983 must tie each learning objective to a measurable on-the-job outcome. For Customer Engineer roles, map objectives to specific deployment cycles, escalation tiers, or certification milestones you'll complete, so USCIS can see a concrete connection between the training and your STEM degree field.
Target employers with active H-1B filing history
Use Migrate Mate to filter Customer Engineer openings by employers who have filed H-1B Labor Condition Applications, which signals both E-Verify enrollment and genuine sponsorship infrastructure. Companies deploying enterprise hardware or cloud solutions at scale file LCAs regularly for technical client roles.
Align your offer letter start date with your OPT timeline
STEM OPT applications must be filed at least 90 days before your current EAD expires, and USCIS recommends filing earlier to avoid gaps. If your Customer Engineer offer extends past your initial OPT end date, get your DSO to recommend the extension immediately after signing so your new EAD is in process before day one.
Use O*NET to document specialty occupation alignment
Pull the Customer Engineer occupation profile from O*NET and note the listed education and technical competency requirements. Including this documentation in your employer's H-1B petition, alongside your degree transcripts, directly supports the specialty occupation argument for a role that blends engineering depth with client-facing responsibilities.
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Find Customer Engineer JobsFrequently Asked Questions
Does a Customer Engineer role qualify for the STEM OPT extension?
It depends on whether your underlying degree is STEM-designated and whether the Customer Engineer role requires applying that technical knowledge directly. Degrees in computer science, electrical engineering, information systems, or applied mathematics commonly qualify. Your DSO will verify that your CIP code appears on the STEM Designated Degree Program List maintained by USCIS before recommending the extension.
What E-Verify requirement applies to my STEM OPT employer?
Every employer who hires you on a STEM OPT extension must be enrolled in E-Verify, and that enrollment must cover the specific worksite where you'll perform your Customer Engineer duties. If you're placed at a client site under a staffing or consulting arrangement, your direct employer, not the client, must hold the E-Verify enrollment. Confirm this before your first day.
What should my I-983 training plan include for a Customer Engineer position?
Your I-983 must describe specific technical learning goals tied to your STEM degree and the Customer Engineer role. Include measurable outcomes such as completing a systems deployment independently, achieving a vendor certification, or escalating and resolving a defined class of technical incidents. Vague objectives like 'gain experience' won't satisfy the practical training requirement USCIS expects to see.
How does cap-gap protection affect my Customer Engineer job search?
If your employer files an H-1B petition on your behalf before your STEM OPT EAD expires and you're selected in the lottery, cap-gap protection automatically extends your work authorization through September 30 of that fiscal year. You can continue in your Customer Engineer role without interruption during this period, and you don't need a new EAD to keep working.
Where can I find Customer Engineer jobs where the employer is already set up for STEM OPT?
Migrate Mate filters Customer Engineer openings by employers with documented H-1B Labor Condition Application history, which confirms both E-Verify enrollment and active sponsorship infrastructure. Focusing your search on these employers reduces the back-and-forth of educating HR about STEM OPT requirements and gives you a clearer path from offer to approved extension.
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