STEM OPT Customer Engineer Jobs
Customer Engineer roles in cloud infrastructure, hardware deployment, and enterprise software qualify for STEM OPT when your degree aligns with the technical demands of the position. Your employer must be enrolled in E-Verify, and the 24-month STEM extension gives you up to 36 months total to build deep client-facing technical experience while pursuing H-1B visa sponsorship.
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INTRODUCTION
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.
PSE's Customer & System Projects team is looking for qualified candidates to fill an open Engineer I - Customer and System Projects position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.
JOB DESCRIPTION
Under direct supervision of more experienced staff, conducts simple analyses in support of the preparation of engineering plans, designs, specifications, standards, cost estimates, system studies, and other such evaluations. Works on assignments designed to develop professional knowledge and abilities that require application of standard techniques, procedures, and criteria in carrying out a sequence of related engineering tasks. Supports emergency response operations when needed.
Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.
Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.
This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.
JOB RESPONSIBILITIES
- Applies basic engineering principles, practices, theories and methods and use of commonly applied engineering approaches and calculations.
- Uses judgment in the selection and application of engineering methods, the modification of standard models, designs, or procedures, and when correlating data and recognizing discrepancies in results.
- Prepares cost estimates and specifications, performs engineering studies and designs, conducts office and field research.
- Plans and develops project budgets with appropriate project documentation.
- Provides verification and field measurements of new equipment and system installations.
- Acquires performance data from new and existing equipment or systems and validates against design parameters.
- Supports emergency response work as requested including immediate and extended restoration efforts driven by weather and other system failures.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS
- ABET accredited, or completed NCEES Credentials evaluated, Bachelor of Science degree in electrical, mechanical, civil or other appropriate engineering discipline. An EIT or FE certificate may qualify in lieu of ABET accreditation.
- Entry level to three (3) years of experience in engineering design, preparation of specifications, technical field work, or system studies. Other prior non-engineering work experience may be considered for individuals at this level.
DESIRED QUALIFICATIONS
- Possession of or ability to acquire an EIT certificate.
- Knowledge of engineering economics and analysis.
- Experience in project cost estimating or scheduling.
- Work or internship experience in utility engineering or related fields.
ADDITIONAL INFORMATION
At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector.
The pay range for this position is $80,200.00 - $115,800.00, and this position is eligible for annual goals based incentive bonuses.
PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com).
Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.
Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.
Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Customer Engineer
Verify your CIP code matches the role
Pull your degree's Classification of Instructional Programs code from your transcript or DSO and cross-check it against the Customer Engineer job description. Roles requiring systems integration, network engineering, or applied computing map cleanly to STEM-eligible CIP codes, but a mismatch will invalidate your extension before it starts.
Confirm E-Verify enrollment before signing
Ask the recruiter for the company's E-Verify Company ID or look up their enrollment status through the E-Verify portal before accepting an offer. Customer Engineer roles at hardware vendors or managed service providers often hire through staffing intermediaries, so verify that your direct legal employer, not just the end client, is enrolled.
Build your I-983 training plan around technical deliverables
Your I-983 must tie each learning objective to a measurable on-the-job outcome. For Customer Engineer roles, map objectives to specific deployment cycles, escalation tiers, or certification milestones you'll complete, so USCIS can see a concrete connection between the training and your STEM degree field.
Target employers with active H-1B filing history
Use Migrate Mate to filter Customer Engineer openings by employers who have filed H-1B Labor Condition Applications, which signals both E-Verify enrollment and genuine sponsorship infrastructure. Companies deploying enterprise hardware or cloud solutions at scale file LCAs regularly for technical client roles.
Align your offer letter start date with your OPT timeline
STEM OPT applications must be filed at least 90 days before your current EAD expires, and USCIS recommends filing earlier to avoid gaps. If your Customer Engineer offer extends past your initial OPT end date, get your DSO to recommend the extension immediately after signing so your new EAD is in process before day one.
Use O*NET to document specialty occupation alignment
Pull the Customer Engineer occupation profile from O*NET and note the listed education and technical competency requirements. Including this documentation in your employer's H-1B petition, alongside your degree transcripts, directly supports the specialty occupation argument for a role that blends engineering depth with client-facing responsibilities.
Frequently Asked Questions
Does a Customer Engineer role qualify for the STEM OPT extension?
It depends on whether your underlying degree is STEM-designated and whether the Customer Engineer role requires applying that technical knowledge directly. Degrees in computer science, electrical engineering, information systems, or applied mathematics commonly qualify. Your DSO will verify that your CIP code appears on the STEM Designated Degree Program List maintained by USCIS before recommending the extension.
What E-Verify requirement applies to my STEM OPT employer?
Every employer who hires you on a STEM OPT extension must be enrolled in E-Verify, and that enrollment must cover the specific worksite where you'll perform your Customer Engineer duties. If you're placed at a client site under a staffing or consulting arrangement, your direct employer, not the client, must hold the E-Verify enrollment. Confirm this before your first day.
What should my I-983 training plan include for a Customer Engineer position?
Your I-983 must describe specific technical learning goals tied to your STEM degree and the Customer Engineer role. Include measurable outcomes such as completing a systems deployment independently, achieving a vendor certification, or escalating and resolving a defined class of technical incidents. Vague objectives like 'gain experience' won't satisfy the practical training requirement USCIS expects to see.
How does cap-gap protection affect my Customer Engineer job search?
If your employer files an H-1B petition on your behalf before your STEM OPT EAD expires and you're selected in the lottery, cap-gap protection automatically extends your work authorization through September 30 of that fiscal year. You can continue in your Customer Engineer role without interruption during this period, and you don't need a new EAD to keep working.
Where can I find Customer Engineer jobs where the employer is already set up for STEM OPT?
Migrate Mate filters Customer Engineer openings by employers with documented H-1B Labor Condition Application history, which confirms both E-Verify enrollment and active sponsorship infrastructure. Focusing your search on these employers reduces the back-and-forth of educating HR about STEM OPT requirements and gives you a clearer path from offer to approved extension.