Mid Level Strategic Operations Manager Jobs
Mid level strategic operations manager jobs go to professionals ready to own cross-functional projects end to end, translate strategy into execution, and guide junior team members without constant oversight. Openings run heavily across Technology & Software, Banking & Financial Services, and Fintech, with TikTok, DoorDash, and Oscar Health among the employers hiring at this level now.
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Join Team Amex and let's lead the way together.
In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.
How will you make an impact in this role?
Amex Ads enables third-party brands to reach Amex Card Members through advertising on our digital properties (e.g., Amex Travel, Resy, Amex App). The Senior Manager, Product Operations & Strategic Initiatives will sit within the Amex Ads team and report to the Vice President, Amex Ads Product & Operations.
This individual will coordinate the end-to-end launch of new advertising products. In this role, you will lead cross-functional initiatives spanning Product, Technology, Legal, Compliance, Go-to-Market, Sales, and other teams, driving alignment on strategy, launch plans, timelines, responsibilities, and key decisions to ensure new products are ready to bring to market.
Beyond supporting individual launches, you will help the Amex Ads Product team scale by improving product management processes and tools, leading annual planning, managing technology budgets, overseeing relationships with third-party vendors, and developing executive presentations on product strategy and delivery.
Minimum Qualifications
- 4+ years of experience in product operations, program management, business operations, consulting, product management, or a related field.
- Demonstrated ability to lead complex, cross-functional initiatives, managing plans, dependencies, risks, and stakeholders.
- Exceptional attention to detail and ability to manage multiple priorities simultaneously.
- Familiarity with product development lifecycles, including Agile methodologies and sprint planning.
- Strong analytical and problem-solving skills, with the ability to navigate ambiguity and translate complex challenges into actionable plans.
- Excellent executive communication and presentation skills, with the ability to influence senior leaders and cross-functional teams.
- Proficiency in PowerPoint and Excel; familiarity with project management tools (e.g., Jira, Confluence, AirTable) and AI-enabled productivity tools.
- Experience developing business cases, operating models, and scalable processes.
- Experience in digital advertising, commerce media, or advertising technology (adtech).
- Experience managing budgets, tracking forecasts, and supporting investment decisions.
- Experience managing third-party technology partners.
Experience leading governance and compliance approval processes.
Preferred Qualifications
- Experience developing business cases, operating models, and scalable processes.
- Experience in digital advertising, commerce media, or advertising technology (adtech).
- Experience managing budgets, tracking forecasts, and supporting investment decisions.
- Experience managing third-party technology partners.
- Experience leading governance and compliance approval processes.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
Join Team Amex and let's lead the way together.
In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.
How will you make an impact in this role?
Amex Ads enables third-party brands to reach Amex Card Members through advertising on our digital properties (e.g., Amex Travel, Resy, Amex App). The Senior Manager, Product Operations & Strategic Initiatives will sit within the Amex Ads team and report to the Vice President, Amex Ads Product & Operations.
This individual will coordinate the end-to-end launch of new advertising products. In this role, you will lead cross-functional initiatives spanning Product, Technology, Legal, Compliance, Go-to-Market, Sales, and other teams, driving alignment on strategy, launch plans, timelines, responsibilities, and key decisions to ensure new products are ready to bring to market.
Beyond supporting individual launches, you will help the Amex Ads Product team scale by improving product management processes and tools, leading annual planning, managing technology budgets, overseeing relationships with third-party vendors, and developing executive presentations on product strategy and delivery.
Minimum Qualifications
- 4+ years of experience in product operations, program management, business operations, consulting, product management, or a related field.
- Demonstrated ability to lead complex, cross-functional initiatives, managing plans, dependencies, risks, and stakeholders.
- Exceptional attention to detail and ability to manage multiple priorities simultaneously.
- Familiarity with product development lifecycles, including Agile methodologies and sprint planning.
- Strong analytical and problem-solving skills, with the ability to navigate ambiguity and translate complex challenges into actionable plans.
- Excellent executive communication and presentation skills, with the ability to influence senior leaders and cross-functional teams.
- Proficiency in PowerPoint and Excel; familiarity with project management tools (e.g., Jira, Confluence, AirTable) and AI-enabled productivity tools.
- Experience developing business cases, operating models, and scalable processes.
- Experience in digital advertising, commerce media, or advertising technology (adtech).
- Experience managing budgets, tracking forecasts, and supporting investment decisions.
- Experience managing third-party technology partners.
Experience leading governance and compliance approval processes.
Preferred Qualifications
- Experience developing business cases, operating models, and scalable processes.
- Experience in digital advertising, commerce media, or advertising technology (adtech).
- Experience managing budgets, tracking forecasts, and supporting investment decisions.
- Experience managing third-party technology partners.
- Experience leading governance and compliance approval processes.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
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Mid Level Strategic Operations Manager Jobs: Frequently Asked Questions
How do I get a mid level strategic operations manager job?
Position yourself around ownership, not just contribution. Highlight projects where you drove outcomes independently, improved a process, or coordinated across teams to hit a business goal. Applications that show measurable impact, clear scope management, and comfort operating with limited direction stand out at this level. Tailor your resume to the specific operational function each employer is prioritizing.
Which companies hire mid level strategic operations managers?
Companies hiring mid level strategic operations managers right now include TikTok, DoorDash, and Oscar Health, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from growth-stage companies scaling their operating infrastructure and larger organizations building out dedicated strategy and operations functions.
Are there remote mid level strategic operations manager jobs?
Yes, though availability varies by industry and company size. About 39% of mid level strategic operations manager openings are remote or hybrid as of November 2026, reflecting strong demand for ops professionals who can manage workflows and stakeholder relationships without being on site every day. Hybrid arrangements are most common in technology, consulting, and financial services.
How do I move up to a mid level strategic operations manager role?
The path runs through demonstrated ownership of progressively larger work. Early on, focus on executing reliably and learning how operational decisions get made. Over time, seek out projects where you coordinate across functions, improve a measurable process, and can speak clearly to business outcomes you influenced. Building fluency in data analysis and stakeholder communication accelerates the transition from contributor to operator.
Which industries hire the most mid level strategic operations managers?
Mid Level strategic operations manager roles concentrate in Technology & Software, Banking & Financial Services, and Fintech, based on current listings on Migrate Mate as of November 2026. These sectors tend to invest heavily at the mid level because they need professionals who can operationalize strategy quickly as the business scales or shifts priorities.