Student Services Counselor Jobs in Phoenix, AZ

Posting Number req26457
Department COM Phx Ugrd Medical Education
Department Website Link https://phoenixmed.arizona.edu/
Location Greater Phoenix Area
Address Phoenix, AZ USA
Position Highlights

The College of Medicine - Phoenix's Office of Student Affairs - Financial Aid is seeking a Financial Aid Support Coordinator. This position will support financial aid routine and special projects for students relating to financial wellness, scholarships, and specialty programs (i.e., dual degrees, accelerated MD and pathway programs). This position is also responsible for providing support services to College’s Financial Aid Office including the Director, Financial Aid Services.

Visa sponsorship is not available for this positions.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs.

Duties & Responsibilities

Scholarships:
Assist with all institutional and external scholarship opportunities, focusing on recruitment and specialty scholarship application cycles (i.e., Recruitment and Primary Care Physicians Scholarship). Manage the scholarship application process, including promotion, application collection, and review.
Collaborate with scholarship committees, donors and the Development Office to ensure an accurate and efficient scholarship award process. Maintain records of scholarship recipients, match donor funds to student interests,
enter awards and track disbursement.
Submit fund transfers and monitor account balances to re-offer funds as needed throughout the award year. Send scholarship award letters and contact students regarding requested donor stewardship opportunities.
Identify external scholarship opportunities and counsel students regarding the scholarship application process.
Ensure the funding of HRSA programs along with other military Health Professions Programs through applicable
invoicing and payment requests.

Financial Wellness:
Support financial wellness programs and initiatives to enhance financial literacy and well-being for medical students.
Collaborate with campus resources to conduct financial wellness workshops and seminars throughout the academic year.
Schedule and coordinate debt management and counseling sessions with personalized resources for each
graduating medical student.

Document & Communication Management:
Assist with the efficient processing of financial aid tasks, communication and documentation, including email and
phone calls, FAFSA forms, verification materials, and supporting documents. Ensure all required documents are
collected, reviewed, and filed in compliance with federal and institutional regulations.
Maintain accurate records and databases of medical student financial aid information. Update standing operating
procedures annually to document internal procedures.
Identify opportunities to streamline document processing and communication procedures.

Advisement:
Monitor student's accounts and process their paperwork in coordination with the main campus practices and
policies.
Provide resources to students each semester to ensure understanding of financial aid and scholarship application
processes.
Award financial aid for each unique program that aligns with the student's costs, duration, and eligibility.
Ensure financial aid disbursement is processed in a timely manner that is consistent with traditional medical
students.
Assist students in understanding the financial implications of pursuing dual degrees.

Office Administration:
Assist in handling day-to-day administrative tasks, including managing calendars, scheduling meetings, and maintaining office records. Update and monitor content on the financial aid website.
Assist with administrative projects as directed by department managers or supervisors. Schedule meetings, arrange conference rooms, and coordinate logistics for departmental events.
Provide administrative support for meetings, including taking minutes and distributing agendas. Assist in coordinating travel arrangements and accommodations for staff as needed.

Knowledge, Skills, and Abilities:
Excellent verbal and communication skills to convey complex information clearly and concisely to diverse audiences.
Proficiency in using office software and financial aid management systems to create reports, track student information, and analyze data. Awareness of financial literacy concepts, including budgeting, debt management, and the financial challenges faced by students.
Strong interpersonal skills to provide courteous and empathetic assistance to students.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through experience required.
1 year of relevant work experience required.

Preferred Qualifications
Financial Aid or Scholarship Experience
Experience in Higher Education

FLSA Non-Exempt
Full Time/Part Time Part Time
Number of Hours Worked per Week 20
Job FTE .5
Work Calendar Fiscal
Job Category Student Services
Benefits Eligible Yes - Full Benefits
Rate of Pay $20.33-$25.41
Compensation Type hourly rate
Grade 5
Compensation Guidance The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level PC1
Job Family Financial Aid
Job Function Student Services
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies 1
Target Hire Date
Expected End Date
Contact Information for Candidates

Office of Human Resources, Talent Acquisition

talent@arizona.edu

Open Date 7/7/2026
Open Until Filled Yes
Documents Needed to Apply Resume
Special Instructions to Applicant
Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.