Student Services Counselor Jobs
Student Services Counselor jobs are open across higher education, K-12 school districts, community colleges, and nonprofit organizations, at every level from entry-level advisor to senior director, with specializations in academic advising, career counseling, and financial aid. Scan the live roles below and apply to whichever ones fit.
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POSITION TITLE: Academic Counselor - TRIO Student Support Services (Part-Time)
DEPARTMENT: SSEM - TRiO Programs
PRIMARY LOCATION: Fall River, MA
REPORTS TO: Director of TRIO
POSITION SATATUS: This is a part-time, grant funded, unit position without benefits, not to exceed 18.5 hours per week. This position is subject to grant appropriations. It is funded through 8/31/2026.
SALARY: $36.55 per hour.
STATEMENT OF DUTIES:
The Advising and Success department is comprised of Academic Advising, Coaching, and the Success Initiative. The department seeks to provide a relentless welcome to their students; prioritizing relationship building, motivational support, and accurate, timely advising. TRIO Student Support Services (SSS) is a federally funded grant, which supports first generation, low-income students, and/or students with disabilities and helps them navigate the complexities of college life both in and out of the classroom. The program strives to help students graduate from college and successfully transfer and complete a Bachelor's degree.
The Academic Counselor (Academic Advisor & Coach) is a key member of the Advising and Success team, directly serving students and their families in their successful educational pursuits at Bristol Community College. They provide academic and non-academic advising to TRIO SSS students - connecting students to on- and off-campus resources designed to support their success, to learn what inspired them to attend college and help identify what will motivate them to complete their goals.
The Academic Counselor (Academic Advisor & Coach) will work collaboratively with campus partners across the college, including but not limited to Admissions, Financial Aid, Accessibility & Disability Services, the Library Learning Commons, and TRIO staff.
ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:
- Academic Advising & Case Management:
- Provide Academic and non-academic Advising for an assigned caseload of TRIO Student Support Services (SSS) students.
- Engage with students regularly to establish meaningful interpersonal relationships
- Assist students in building realistic and attainable academic plans that focus on persistence and completion
- Serve as a communication hub for academic and non-academic concerns for students on an assigned caseload
- Encourage and support students' personal and professional development, including helping them connect with campus resources to meet their needs holistically
- Follow up with students, staff, and faculty as assigned through Bristol's academic alert system to address concerns
- Perform administrative tasks associated with advising activities
- Provide e-mail communication to active, not registered students at the start of each enrollment period.
- Collect, organize, and report meaningful data to illustrate trends and inform decisions
- Maintain and update student files, including but not limited to writing and maintaining notes in EAB Navigate 360, Degreeworks, Banner, Maxient, and other Bristol software systems
- Maintain academic plans and degree audits for assigned students
- Academic Coaching
- Provide coaching and support services to identified TRIO SSS students from all academic programs
- Conduct follow-up outreach to students to assess the effectiveness of the student success plan and make any necessary modifications.
- Connect students with community and college resources based on identified need;
- Engage regularly with student caseload to build rapport and trust between Coach and student;
- Prioritize connection and relationships to support students in their social/emotional well-being;
- Provide students with the foundation to become increasingly capable of making informed personal and academic decisions;
- Discuss and help to clarify educational goals with each student; establish plans, reinforce milestones, and monitor progress;
- Set expectations with students, including meeting with tutors, class attendance, and consistent check-ins with the Coach;
- Provide support, guidance, and assistance in building skills related to time management, college readiness, academic planning, self-advocacy, and goal setting
- General
- Maintain and share professional knowledge in applicable areas including but not limited to national trends and promising practice within advising & coaching.
- Operate a computer and utilize college technology including but not limited to Microsoft Office applications (Outlook, Work, Excel, PowerPoint, etc.), Microsoft Teams, Bookings, Avaya soft phone and voicemail, MyBristol, EAB Navigate 360, Zogotech, Banner, Argos reporting, DegreeWorks, Maxient, and Dynamic Forms.
- Attend and participate at Advising & Success, TRIO, division, and all-college meetings, as well as related meetings assigned by the Director (or designee)
- Perform assigned responsibilities at all Bristol locations, including some nights and weekends.
- Ensure compliance with all College policies as well as local, state, and federal laws and regulations.
- Perform other related duties as assigned, consistent with the Collective Bargaining Agreement.
Job Requirements:
REQUIRED QUALIFICATIONS:
NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.
- Master's degree in Education, Counseling, Psychology, Human Services, Social Work, or closely related field; with three (3) years' experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience;
- Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
- Experience working in a diverse environment;
- Demonstrated ability to work with underserved students;
- Retain a high energy level, and exercise strong time management and interpersonal skills
PREFERRED QUALIFICATIONS:
- Professional experience working with Banner Student Information Systems, DegreeWorks, EAB Navigate 360, and Maxient.
- Demonstrated experience working in higher education, with a preference for experience working at a community college.
- Ability to communicate in a language in addition to English, with a preference for American Sign Language (ASL), Spanish, or Portuguese.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
Additional Information:
Equal Opportunity/Affirmative Action:
Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right.
POSITION TITLE: Academic Counselor - TRIO Student Support Services (Part-Time)
DEPARTMENT: SSEM - TRiO Programs
PRIMARY LOCATION: Fall River, MA
REPORTS TO: Director of TRIO
POSITION SATATUS: This is a part-time, grant funded, unit position without benefits, not to exceed 18.5 hours per week. This position is subject to grant appropriations. It is funded through 8/31/2026.
SALARY: $36.55 per hour.
STATEMENT OF DUTIES:
The Advising and Success department is comprised of Academic Advising, Coaching, and the Success Initiative. The department seeks to provide a relentless welcome to their students; prioritizing relationship building, motivational support, and accurate, timely advising. TRIO Student Support Services (SSS) is a federally funded grant, which supports first generation, low-income students, and/or students with disabilities and helps them navigate the complexities of college life both in and out of the classroom. The program strives to help students graduate from college and successfully transfer and complete a Bachelor's degree.
The Academic Counselor (Academic Advisor & Coach) is a key member of the Advising and Success team, directly serving students and their families in their successful educational pursuits at Bristol Community College. They provide academic and non-academic advising to TRIO SSS students - connecting students to on- and off-campus resources designed to support their success, to learn what inspired them to attend college and help identify what will motivate them to complete their goals.
The Academic Counselor (Academic Advisor & Coach) will work collaboratively with campus partners across the college, including but not limited to Admissions, Financial Aid, Accessibility & Disability Services, the Library Learning Commons, and TRIO staff.
ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:
- Academic Advising & Case Management:
- Provide Academic and non-academic Advising for an assigned caseload of TRIO Student Support Services (SSS) students.
- Engage with students regularly to establish meaningful interpersonal relationships
- Assist students in building realistic and attainable academic plans that focus on persistence and completion
- Serve as a communication hub for academic and non-academic concerns for students on an assigned caseload
- Encourage and support students' personal and professional development, including helping them connect with campus resources to meet their needs holistically
- Follow up with students, staff, and faculty as assigned through Bristol's academic alert system to address concerns
- Perform administrative tasks associated with advising activities
- Provide e-mail communication to active, not registered students at the start of each enrollment period.
- Collect, organize, and report meaningful data to illustrate trends and inform decisions
- Maintain and update student files, including but not limited to writing and maintaining notes in EAB Navigate 360, Degreeworks, Banner, Maxient, and other Bristol software systems
- Maintain academic plans and degree audits for assigned students
- Academic Coaching
- Provide coaching and support services to identified TRIO SSS students from all academic programs
- Conduct follow-up outreach to students to assess the effectiveness of the student success plan and make any necessary modifications.
- Connect students with community and college resources based on identified need;
- Engage regularly with student caseload to build rapport and trust between Coach and student;
- Prioritize connection and relationships to support students in their social/emotional well-being;
- Provide students with the foundation to become increasingly capable of making informed personal and academic decisions;
- Discuss and help to clarify educational goals with each student; establish plans, reinforce milestones, and monitor progress;
- Set expectations with students, including meeting with tutors, class attendance, and consistent check-ins with the Coach;
- Provide support, guidance, and assistance in building skills related to time management, college readiness, academic planning, self-advocacy, and goal setting
- General
- Maintain and share professional knowledge in applicable areas including but not limited to national trends and promising practice within advising & coaching.
- Operate a computer and utilize college technology including but not limited to Microsoft Office applications (Outlook, Work, Excel, PowerPoint, etc.), Microsoft Teams, Bookings, Avaya soft phone and voicemail, MyBristol, EAB Navigate 360, Zogotech, Banner, Argos reporting, DegreeWorks, Maxient, and Dynamic Forms.
- Attend and participate at Advising & Success, TRIO, division, and all-college meetings, as well as related meetings assigned by the Director (or designee)
- Perform assigned responsibilities at all Bristol locations, including some nights and weekends.
- Ensure compliance with all College policies as well as local, state, and federal laws and regulations.
- Perform other related duties as assigned, consistent with the Collective Bargaining Agreement.
Job Requirements:
REQUIRED QUALIFICATIONS:
NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.
- Master's degree in Education, Counseling, Psychology, Human Services, Social Work, or closely related field; with three (3) years' experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience;
- Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
- Experience working in a diverse environment;
- Demonstrated ability to work with underserved students;
- Retain a high energy level, and exercise strong time management and interpersonal skills
PREFERRED QUALIFICATIONS:
- Professional experience working with Banner Student Information Systems, DegreeWorks, EAB Navigate 360, and Maxient.
- Demonstrated experience working in higher education, with a preference for experience working at a community college.
- Ability to communicate in a language in addition to English, with a preference for American Sign Language (ASL), Spanish, or Portuguese.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
Additional Information:
Equal Opportunity/Affirmative Action:
Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right.
Student Services Counselor Jobs by Experience Level
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Find JobsStudent Services Counselor Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in student services counselor jobs.
- Master's degree in counseling, student affairs, higher education, or a related field
- Experience with student information systems such as Banner, Ellucian, or Colleague
- Knowledge of FERPA regulations and student privacy compliance requirements
- Previous advising or counseling experience with a defined student caseload
- Strong case management and crisis intervention skills for at-risk student populations
- School counselor licensure or state certification for K-12 district positions
Tips for Your Student Services Counselor Job Search
Tailor your resume to advising outcomes
Student services counselors are judged on student outcomes, so quantify your impact where you can. Highlight retention rates you influenced, caseload sizes you managed, and specific populations you served, such as first-generation students, veterans, or students on academic probation.
Match your credentials to the institution type
Community colleges, four-year universities, and K-12 districts each weight credentials differently. A school counselor license matters most in K-12, while a master's in student affairs or higher education carries more weight at universities. Read each posting carefully and lead with what that employer values.
Apply early to roles that fit
Migrate Mate lists student services counselor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a case management scenario for interviews
Hiring panels almost always ask how you handle a student in crisis or at risk of dropping out. Prepare two or three specific scenarios from your experience that show your assessment process, the interventions you used, and the outcome, keeping student privacy intact in how you frame them.
Address your technology fluency directly
Most postings now require experience with student information systems such as Banner, Ellucian, or Colleague, and sometimes case management platforms. If you've used these systems, name them explicitly in your resume rather than listing generic phrases like 'student database software.'
Negotiate start date around academic calendar cycles
Student services roles are heavily tied to enrollment periods. If an offer comes in July or December, the hiring team likely needs someone before the next semester starts. Knowing this gives you a realistic window to negotiate your start date without appearing inflexible.
Student Services Counselor Jobs: Frequently Asked Questions
Which companies are hiring the most student services counselors?
California State University, Mercy University, and Alvernia University are hiring the most student services counselors right now, with openings concentrated in California, Massachusetts, and Florida, based on current listings on Migrate Mate as of July 2026. Institutions with large enrollment or ongoing student support initiatives tend to post the most consistently throughout the year.
How many student services counselor jobs are remote?
About 50% of student services counselor openings are fully remote or hybrid as of July 2026, with remote roles most common in online program advising, financial aid counseling, and career services. Roles requiring in-person crisis intervention, on-campus workshops, or direct walk-in advising remain predominantly on-site.
How do you become a student services counselor?
Most student services counselor roles require a master's degree in counseling, student affairs, or a related field, plus supervised practicum or internship hours. Start by completing an accredited graduate program, accumulate direct advising or counseling experience through practicum placements, and obtain any state licensure your target institution type requires, particularly for K-12 settings.
Can you get hired as a student services counselor with little experience?
Entry-level student services counselor roles do exist, particularly at community colleges and nonprofit college access organizations, and they often prioritize relevant practicum or internship hours over years of full-time work. Highlight any graduate assistantship, tutoring, mentoring, or peer advising roles you held, and emphasize direct experience working with the student populations the employer serves.
What does the student services counselor interview process look like?
Most hiring processes include an initial phone screen with HR, a panel interview with advising staff and a supervisor, and sometimes a practical component such as a mock advising session or a presentation on a student success topic. Panels typically ask behavioral questions about handling at-risk students, managing a high caseload, and collaborating with faculty or external referral partners.
Where can I find and apply to student services counselor jobs?
You can find and apply to student services counselor jobs on Migrate Mate, which lists current openings from institutions and organizations across the United States. Search for roles that match your credentials and experience level, then apply directly to each listing that fits.
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