Senior Level Student Services Counselor Jobs
Senior level student services counselor jobs place experienced professionals in charge of advising program direction, leading cross-functional student support initiatives, and mentoring junior staff to deliver consistent outcomes. Openings are concentrated across Education, Healthcare & Medical Services, and Manufacturing, with a mix of on-site, hybrid, and remote positions available and employers like City University of New York, John Deere, and St. John's University hiring at this level now.
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Showing 5 of 31+ Senior Level Student Services Counselor jobs
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Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Job Title:
Director-Student Advocacy CenterDepartment:
Student Life | Well Being and HealthThe Director of the Student Advocacy Center is a critical role to student support within the Office of Student Life at The Ohio State University. As a member of Student Life’s leadership team, the Director is responsible for overseeing the coordination, delivery, and evaluation of comprehensive support services within the Student Advocacy Center. The Director is also responsible for strategic visioning for the Student Advocacy Center and aligning the mission, vision and goals of the Center with Student Life and the University more broadly. Additionally, this role delivers individualized advocacy and holistic case management to students experiencing physical, psychosocial, academic, financial, or personal challenges that may impede academic success. This includes conducting needs assessments, identifying barriers, developing action plans, facilitating timely referrals to appropriate campus and community resources, and follow-up. This role may also provide on-site crisis response as needed.
This position provides administrative leadership and guidance to professional and student staff, ensuring high quality, student-centered service.
The Director also assists students, families, and campus partners in navigating complex systems of care and university processes. The Director promotes the development of critical thinking, problem solving abilities, and self-advocacy skills for students who present with concerns, grievances, or conflicts related to university policies, procedures, or interactions with faculty and staff.
This critical role ensures adherence to institutional policies, operational standards, and best practices in student support and crisis response. The role coordinates communication, intervention planning, and follow-up for student concerns, as well as for emergent situations requiring elevated attention or risk mitigation.
Finally, the Director of Student Advocacy serves as a critical member of the Consultation and Assessment Team (CAT), contributing to multidisciplinary behavioral assessment, risk evaluation, and coordinated intervention. Additionally, this position provides direction to the Support and Intervention Team (SIT), overseeing early intervention efforts for students exhibiting indicators of behavioral concerns, distress, or diminished well-being.
Qualifications
Required:
- Master's degree in Counseling, Social Work, Higher Education/Student Affairs or related field.
- Ten (10) years of experience in a clinical or higher education setting with a focus on case management, counseling, or student affairs including experience in crisis response and conflict resolution/mediation including on-site response. .
- Experience with program and fiscal management, as well as staff supervision.
- Knowledge and understanding of relevant laws and policies, such as FERPA, HIPPA, and Title IX, as well as associated reporting requirements.
- Some travel and evening/weekend hours are required to meet operational and student care needs.
- Successful completion of a criminal background check.
Desired :
- 15+ years of relevant experience.
- Skilled in developing, implementing, and evaluating programs to align with short- and long-term institutional goals and departmental priorities.
- Ability to make independent administrative and procedural decisions.
- Comprehensive understanding of institutional policies, procedures, and relevant legislation, with awareness of emerging legal and regulatory trends.
- Proficient in budget development, fiscal management, and effective resource allocation.
- Excellent written and oral communication skills, and the ability to work collaboratively across diverse communities and constituencies.
- Knowledgeable about student support services, conflict resolution, and crisis intervention, with the ability to remain calm and effective in emergencies.
- Strong leadership capabilities, including employee development, performance management, and fostering a cooperative, inclusive work environment.
Function: Student Life
Sub Function: Student Advocacy
Career Level: Manager 4
Additional Information:
The pay range for this position is $ 98,900.00 - $122,100.00. The offer will be based on internal equity, unit's available budget, and the candidate's qualifications.
MISSION
The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.
Location:
Drackett Tower (0189)Position Type:
RegularScheduled Hours:
40Shift:
First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .
The university is an equal opportunity employer, including veterans and disability.
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu . If you have questions while submitting an application, please review these frequently asked questions .
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Job Title:
Director-Student Advocacy CenterDepartment:
Student Life | Well Being and HealthThe Director of the Student Advocacy Center is a critical role to student support within the Office of Student Life at The Ohio State University. As a member of Student Life’s leadership team, the Director is responsible for overseeing the coordination, delivery, and evaluation of comprehensive support services within the Student Advocacy Center. The Director is also responsible for strategic visioning for the Student Advocacy Center and aligning the mission, vision and goals of the Center with Student Life and the University more broadly. Additionally, this role delivers individualized advocacy and holistic case management to students experiencing physical, psychosocial, academic, financial, or personal challenges that may impede academic success. This includes conducting needs assessments, identifying barriers, developing action plans, facilitating timely referrals to appropriate campus and community resources, and follow-up. This role may also provide on-site crisis response as needed.
This position provides administrative leadership and guidance to professional and student staff, ensuring high quality, student-centered service.
The Director also assists students, families, and campus partners in navigating complex systems of care and university processes. The Director promotes the development of critical thinking, problem solving abilities, and self-advocacy skills for students who present with concerns, grievances, or conflicts related to university policies, procedures, or interactions with faculty and staff.
This critical role ensures adherence to institutional policies, operational standards, and best practices in student support and crisis response. The role coordinates communication, intervention planning, and follow-up for student concerns, as well as for emergent situations requiring elevated attention or risk mitigation.
Finally, the Director of Student Advocacy serves as a critical member of the Consultation and Assessment Team (CAT), contributing to multidisciplinary behavioral assessment, risk evaluation, and coordinated intervention. Additionally, this position provides direction to the Support and Intervention Team (SIT), overseeing early intervention efforts for students exhibiting indicators of behavioral concerns, distress, or diminished well-being.
Qualifications
Required:
- Master's degree in Counseling, Social Work, Higher Education/Student Affairs or related field.
- Ten (10) years of experience in a clinical or higher education setting with a focus on case management, counseling, or student affairs including experience in crisis response and conflict resolution/mediation including on-site response. .
- Experience with program and fiscal management, as well as staff supervision.
- Knowledge and understanding of relevant laws and policies, such as FERPA, HIPPA, and Title IX, as well as associated reporting requirements.
- Some travel and evening/weekend hours are required to meet operational and student care needs.
- Successful completion of a criminal background check.
Desired :
- 15+ years of relevant experience.
- Skilled in developing, implementing, and evaluating programs to align with short- and long-term institutional goals and departmental priorities.
- Ability to make independent administrative and procedural decisions.
- Comprehensive understanding of institutional policies, procedures, and relevant legislation, with awareness of emerging legal and regulatory trends.
- Proficient in budget development, fiscal management, and effective resource allocation.
- Excellent written and oral communication skills, and the ability to work collaboratively across diverse communities and constituencies.
- Knowledgeable about student support services, conflict resolution, and crisis intervention, with the ability to remain calm and effective in emergencies.
- Strong leadership capabilities, including employee development, performance management, and fostering a cooperative, inclusive work environment.
Function: Student Life
Sub Function: Student Advocacy
Career Level: Manager 4
Additional Information:
The pay range for this position is $ 98,900.00 - $122,100.00. The offer will be based on internal equity, unit's available budget, and the candidate's qualifications.
MISSION
The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.
Location:
Drackett Tower (0189)Position Type:
RegularScheduled Hours:
40Shift:
First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .
The university is an equal opportunity employer, including veterans and disability.
See All 31 Senior Level Student Services Counselor Jobs
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Who's Hiring
Top Industries Hiring
- Education23
- Healthcare & Medical Services4
- Manufacturing2
- Construction & Real Estate2
- Retail1
Senior Level Student Services Counselor Jobs: Frequently Asked Questions
How do I get a senior level student services counselor job?
Employers hiring at the senior level look for candidates who have led advising teams, designed or overhauled student support programs, and owned measurable outcomes like retention or completion rates. Demonstrating that you have supervised staff, collaborated across departments, and navigated complex cases independently sets you apart. A record of program-level contributions, not just caseload management, signals readiness for senior responsibility.
Which companies hire senior level student services counselors?
Companies hiring senior level student services counselors right now include City University of New York, John Deere, and St. John's University, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to come from universities, community college systems, and large nonprofit education organizations that need experienced professionals to lead advising operations and drive student success strategy.
Are there remote senior level student services counselor jobs?
Yes, though availability varies by institution type and role scope. About 13% of senior level student services counselor openings are remote or hybrid as of July 2026, with fully remote roles more common in online education providers and hybrid arrangements more typical at traditional colleges and universities with in-person advising requirements.
What makes a student services counselor role senior level?
Senior level roles go beyond managing a caseload. They involve owning a program area, setting advising standards, mentoring junior and mid-level counselors, and contributing to institutional policy. Senior counselors typically lead initiatives such as early alert systems, transfer pathway programs, or retention interventions, and are accountable for outcomes at the department or division level rather than for individual student interactions alone.
Which industries hire the most senior level student services counselors?
Senior Level student services counselor roles concentrate in Education, Healthcare & Medical Services, and Manufacturing, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because they operate large, structured advising functions that require experienced professionals to lead teams, manage program complexity, and maintain compliance with accreditation and student success standards.