Mid Level Student Success Coordinator Jobs
Mid level student success coordinator jobs go to professionals ready to own student-facing programs, guide junior staff, and shape retention strategies with limited day-to-day oversight. Openings run across Education, Science & Research, and Healthcare & Medical Services, with a mix of on-site, remote, and hybrid settings, and employers like Fairfield University, West Virginia University, and Western Kentucky University hiring at this level now.
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Showing 4 of 6+ Mid Level Student Success Coordinator jobs
Position Details
Position Classification Title Academic Advising Professional, Specialist
FLSA Exempt
Position Class 89666
Position Overview
Join the Ramily!
Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.
Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.
With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks
Position Summary
Professional Academic Advisor and Student Success Coach II
The Professional Academic Advisor and Student Success Coach II provides advanced, holistic, and learning-centered academic advising and success coaching for students from enrollment through graduation. This position manages a defined caseload of students, including targeted populations requiring specialized support, and delivers proactive, data-informed interventions designed to promote persistence, retention, timely degree completion, and career readiness. Grounded in NACADA Core Competencies and aligned with the University’s commitment to student success, the Advisor II serves as a strategic partner in helping students navigate their academic journey through individualized advising, success coaching, resource referrals, and academic planning.
Essential Duties and Responsibilities
- Provide comprehensive academic advising and success coaching to an assigned student caseload.
- Assist students in developing academic, personal, and career goals that support degree completion.
- Monitor student progress and utilize data-informed strategies to identify and support at-risk students.
- Interpret and communicate academic policies, procedures, and degree requirements.
- Connect students with appropriate campus resources and support services.
- Conduct proactive outreach and intervention efforts to improve student persistence and retention.
- Maintain accurate and timely student records and advising documentation.
- Collaborate with faculty, staff, and campus partners to support student success initiatives.
- Participate in advising assessments, program development, and continuous improvement efforts.
- Support training, mentoring, and coordination activities for entry-level advisors, as appropriate.
Knowledge, Skills, and Abilities
- Academic advising and student success coaching
- Student retention and persistence strategies
- Case management and intervention planning
- Academic policy interpretation
- Student development theory
- Data-informed decision making
- Collaboration and relationship building
- Cultural competence and inclusive student support
Why Join the Division of Student Success?
This position provides an opportunity to make a meaningful and measurable impact on the lives of students while contributing to the University’s broader commitment to student achievement and institutional success. The Professional Academic Advisor and Student Success Coach Tier II plays an important role in helping students overcome barriers, remain engaged, make informed academic decisions, and successfully progress toward graduation. The successful candidate will join a collaborative team committed to providing students with the guidance, resources, and support necessary to thrive academically and personally. Through intentional advising, success coaching, early intervention, and campus collaboration, this position helps create a student experience that promotes belonging, persistence, achievement, and completion.
Position Information
Position Number 001739
Working Position Title Professional Academic Advisor and Student Success Coach II
Building and Room No. Student Success Center at Hill Hall
Appointment Type Permanent Full-Time
If Time Limited. No
Appointment Length. 12
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies Not Mandatory
Normal Work Schedule
8 am – 5pm Monday – Friday
Some evening and weekend hours required
Department Required Skills
Minimum Qualifications
Bachelor’s degree in a related field or equivalent combination of education and experience.
Minimum of three - four years of experience in academic advising, student success coaching, or related student support roles.
Demonstrated experience advising student populations with specialized support needs.
Proficiency with student information systems and advising or case management platforms.
Preferred Qualifications
Master’s degree.
Active involvement in NACADA or similar professional organizations.
Experience with early alert, CRM, or retention management systems (e.g., EAB Navigate, Starfish, Anthology).
Demonstrated ability to use data analytics to guide advising strategies and interventions.
Strong interpersonal, written, and verbal communication skills.
Excellent organizational skills with attention to detail and confidentiality.
Required License or Certification
Valid US Driver's License No
Commercial Driver's License Required No
Physical Required No
List any other medical/drug tests required
Posting Details
Internal Posting Only No
Time Limited Position No
Appointment Length
Salary Commensurate with education and experience
Open Date 09/16/2026
Close Date 09/24/2026
Open Until Filled No
Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Position Details
Position Classification Title Academic Advising Professional, Specialist
FLSA Exempt
Position Class 89666
Position Overview
Join the Ramily!
Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.
Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.
With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks
Position Summary
Professional Academic Advisor and Student Success Coach II
The Professional Academic Advisor and Student Success Coach II provides advanced, holistic, and learning-centered academic advising and success coaching for students from enrollment through graduation. This position manages a defined caseload of students, including targeted populations requiring specialized support, and delivers proactive, data-informed interventions designed to promote persistence, retention, timely degree completion, and career readiness. Grounded in NACADA Core Competencies and aligned with the University’s commitment to student success, the Advisor II serves as a strategic partner in helping students navigate their academic journey through individualized advising, success coaching, resource referrals, and academic planning.
Essential Duties and Responsibilities
- Provide comprehensive academic advising and success coaching to an assigned student caseload.
- Assist students in developing academic, personal, and career goals that support degree completion.
- Monitor student progress and utilize data-informed strategies to identify and support at-risk students.
- Interpret and communicate academic policies, procedures, and degree requirements.
- Connect students with appropriate campus resources and support services.
- Conduct proactive outreach and intervention efforts to improve student persistence and retention.
- Maintain accurate and timely student records and advising documentation.
- Collaborate with faculty, staff, and campus partners to support student success initiatives.
- Participate in advising assessments, program development, and continuous improvement efforts.
- Support training, mentoring, and coordination activities for entry-level advisors, as appropriate.
Knowledge, Skills, and Abilities
- Academic advising and student success coaching
- Student retention and persistence strategies
- Case management and intervention planning
- Academic policy interpretation
- Student development theory
- Data-informed decision making
- Collaboration and relationship building
- Cultural competence and inclusive student support
Why Join the Division of Student Success?
This position provides an opportunity to make a meaningful and measurable impact on the lives of students while contributing to the University’s broader commitment to student achievement and institutional success. The Professional Academic Advisor and Student Success Coach Tier II plays an important role in helping students overcome barriers, remain engaged, make informed academic decisions, and successfully progress toward graduation. The successful candidate will join a collaborative team committed to providing students with the guidance, resources, and support necessary to thrive academically and personally. Through intentional advising, success coaching, early intervention, and campus collaboration, this position helps create a student experience that promotes belonging, persistence, achievement, and completion.
Position Information
Position Number 001739
Working Position Title Professional Academic Advisor and Student Success Coach II
Building and Room No. Student Success Center at Hill Hall
Appointment Type Permanent Full-Time
If Time Limited. No
Appointment Length. 12
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies Not Mandatory
Normal Work Schedule
8 am – 5pm Monday – Friday
Some evening and weekend hours required
Department Required Skills
Minimum Qualifications
Bachelor’s degree in a related field or equivalent combination of education and experience.
Minimum of three - four years of experience in academic advising, student success coaching, or related student support roles.
Demonstrated experience advising student populations with specialized support needs.
Proficiency with student information systems and advising or case management platforms.
Preferred Qualifications
Master’s degree.
Active involvement in NACADA or similar professional organizations.
Experience with early alert, CRM, or retention management systems (e.g., EAB Navigate, Starfish, Anthology).
Demonstrated ability to use data analytics to guide advising strategies and interventions.
Strong interpersonal, written, and verbal communication skills.
Excellent organizational skills with attention to detail and confidentiality.
Required License or Certification
Valid US Driver's License No
Commercial Driver's License Required No
Physical Required No
List any other medical/drug tests required
Posting Details
Internal Posting Only No
Time Limited Position No
Appointment Length
Salary Commensurate with education and experience
Open Date 09/16/2026
Close Date 09/24/2026
Open Until Filled No
Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
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Mid Level Student Success Coordinator Jobs: Frequently Asked Questions
How do I get a mid level student success coordinator job?
Position your experience around ownership rather than assistance. Highlight programs you led, student populations you managed independently, and outcomes you drove, such as improved retention rates or reduced at-risk caseloads. Tailor your resume to show you have moved beyond task execution into advising, coordination, and problem-solving with limited supervision. Strong letters of recommendation from faculty or administrators and a portfolio of initiatives you originated strengthen your application considerably.
Which companies hire mid level student success coordinators?
Companies hiring mid level student success coordinators right now include Fairfield University, West Virginia University, and Western Kentucky University, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from universities, community colleges, online education platforms, and workforce development organizations that need coordinators capable of running programs with real accountability rather than just supporting them.
Are there remote mid level student success coordinator jobs?
Yes, though availability varies by employer type. About 0% of mid level student success coordinator openings are remote or hybrid as of September 2026, with online colleges and ed-tech organizations accounting for most fully remote roles. Traditional universities are more likely to require on-site or hybrid presence, particularly for roles involving direct student advising or campus program coordination.
How do I move up to a mid level student success coordinator role?
The move from entry level to mid level comes from accumulating genuine ownership over time. Build a record of leading a specific program or student population, not just supporting one. Take on caseload management, data tracking, and cross-department collaboration. Seek out projects where you set the direction, measure results, and report outcomes. Mid level hiring managers look for coordinators who can demonstrate measurable impact and independent judgment across multiple cycles.
Which industries hire the most mid level student success coordinators?
Mid Level student success coordinator roles concentrate in Education, Science & Research, and Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they serve large or growing student populations that require experienced coordinators who can manage complex caseloads, design retention interventions, and collaborate across advising, financial aid, and academic departments without constant oversight.