Technical Customer Support Jobs in Charleston, SC
Technical Customer Support jobs in Charleston are in strong demand, concentrated in the North Charleston tech corridor, downtown's Midtown district, and the Mount Pleasant suburban market across software, telecommunications, and financial services. Employers hiring right now include CRANSTON, M.C. Dean, and Bosch. Find a role that fits below and apply directly.
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As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference. Whether it is in the design and safety of new generations of cars, trucks and planes, or optimizing advanced medical equipment and consumer products, VPG’s deep engineering expertise is making the world safer, smarter, and productive.
We are seeking an experienced Regional Technical Sales Manager to lead sales growth across the United States and the broader Americas region.
The ideal candidate is a highly motivated sales leader with a strong industrial sales background, proven experience managing remote sales teams, and a track record of delivering quota and revenue objectives. This individual will bring the energy, accountability, and leadership needed to drive performance, execute change, and accelerate growth.
Key Responsibilities
- Lead and develop a remote team of Regional Sales Managers and sales professionals across the United States.
- Drive revenue growth, bookings performance, and new business development throughout the Americas region.
- Establish and execute regional sales strategies aligned with company growth objectives.
- Manage sales forecasting, pipeline reviews, quota attainment, and budget performance.
- Expand relationships with OEMs, industrial customers, distributors, and strategic accounts.
- Identify and pursue new business opportunities within target markets and applications.
- Drive accountability and performance management across the sales organization.
- Lead significant commercial negotiations and strategic customer engagements.
- Partner with Engineering, Product Management, Marketing, and Customer Success teams to support customer growth and product adoption.
- Monitor market trends, competitive activity, and emerging business opportunities to support strategic planning.
Requirements:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Business, or a related field.
- 5+ years of sales leadership experience managing remote W2 sales employees across multiple U.S. regions.
- Proven experience leading regional or national sales teams within an industrial manufacturing, industrial technology, automation, sensing, instrumentation, or engineered products environment.
- Demonstrated responsibility for annual sales budgets, bookings, or revenue exceeding $5 million.
- Strong history of achieving and exceeding sales quotas through disciplined pipeline management and forecasting.
- Experience developing new business and expanding strategic customer relationships.
- Strong commercial and negotiation skills with experience managing complex sales opportunities.
- Experience utilizing CRM systems to manage forecasting, opportunity pipelines, and sales performance metrics.
- Demonstrated ability to lead change, drive accountability, and improve team performance in a remote environment.
- Excellent communication, leadership, coaching, and relationship-building skills.
Preferred Qualifications
- Experience within the force sensor, load cell, weighing, measurement, or sensing technology industries.
- Experience selling hardware components into OEM customers and engineered product applications.
- Experience leading teams of 4 or more regional sales professionals.
- Mechanical Engineering or Electrical/Electronic Engineering degree.
- Experience selling into industrial automation, robotics, packaging, transportation, construction, agriculture, medical device, or machine builder markets.
- Residence within the Eastern or Central U.S. time zones.
Travel: Up to 40–50% throughout the United States and the Americas region.
Region:
North America
Benefits:
Salary range $120,000 - $160,000
Company sponsored benefits that include medical, dental, vision, life, AD&D insurance, disability and flexible spending account (FSA)
Voluntary Critical Illness & Accidental Injury Insurance
Company 401(k) Plan with 4% employer match (Employee/Employer Contributions 100% vested upon hire)
Paid vacation and holidays
Position is bonus eligible
The estimated salary range allows for candidates with various levels of skills and experience to be considered, as well as provides room for growth achieved within the role over time. Any offer extended to a candidate or salary increase consideration for a current employee will be based on the individual’s unique set of knowledge, skills, education, experience and geographic location, as well as internal equity.
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Who's Hiring



Top Industries Hiring
- Construction & Real Estate
- Manufacturing
- Consulting & Professional Services
- Automotive
Technical Customer Support Jobs in Charleston: Frequently Asked Questions
How do I get a technical customer support job in Charleston?
The strongest hiring in Charleston comes from software companies and managed service providers clustered in North Charleston, defense and government contractors near Joint Base Charleston, and financial services firms downtown. Candidates who can demonstrate hands-on troubleshooting experience with SaaS platforms, CRM tools, or networking hardware stand out. A background in one of Charleston's dominant sectors, whether logistics tech, fintech, or cybersecurity, gives you a clear edge with local employers.
Which companies hire technical customer supports in Charleston?
Employers hiring technical customer supports in Charleston right now include CRANSTON, M.C. Dean, and Bosch, based on current listings on Migrate Mate as of July 2026. Charleston's hiring mix includes regional technology firms, defense contractors, healthcare IT companies, and fast-growing startups drawn by the city's expanding innovation economy.
Are there remote technical customer support jobs in Charleston?
Yes, technical customer support is one of the more remote-friendly roles when the work centers on software, ticketing systems, or phone-based troubleshooting rather than on-site hardware. About 0% of technical customer support openings tied to Charleston are remote or hybrid as of July 2026, reflecting the city's strong software and SaaS employer base. Fully on-site positions remain common among defense contractors and healthcare IT providers in the North Charleston area.
How can I get a technical customer support job in Charleston with little or no experience?
The most realistic entry path in Charleston is through help desk or IT support associate roles at managed service providers in North Charleston, which regularly hire candidates with CompTIA A+ or basic networking certifications over formal degrees. Local community colleges, including Trident Technical College, offer short-term IT support programs that Charleston employers recognize. Starting in a general customer service role at a Charleston tech company and cross-training into the technical tier is another common door-opener here.
Which industries hire the most technical customer supports in Charleston?
Most technical customer support openings in Charleston sit in Construction & Real Estate, Manufacturing, and Consulting & Professional Services, per current listings on Migrate Mate as of July 2026. Charleston's port-driven logistics economy, growing fintech presence, and large defense and government contracting sector all generate steady demand for technical support professionals who can work within complex, regulated environments.
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