Technical Customer Support Jobs in Columbia, SC
Technical Customer Support jobs in Columbia, South Carolina are concentrated in the technology corridor along Harbison Boulevard and in the Main Street district, with strong demand from employers across software, telecommunications, and financial services. Companies actively filling roles include Infojini, Medical University of South Carolina, and AMAROK. See the openings below and apply to the ones that match your experience.
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Showing 5 of 16+ Technical Customer Support jobs
Overview
Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (2) is responsible for properly maintaining a territory of Sharp equipment along with maintaining an elevated level of customer satisfaction through proper communications and maintenance of equipment.
Responsibilities
- Independently services and maintains a full territory in the installation, maintenance, and repair of Sharp equipment with minimal supervision.
- Resolves at least 82% of service calls upon completion of training and territory assignment.
- Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins.
- Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital line of products.
- Resolves all normal customer relations situations and communicates any unusual customer situations to a higher level.
- Maintains parts inventory and achieves exemplary levels of inventory control and usage.
- Completes all required administrative functions in an accurate and timely manner.
- Cooperates with fellow workers and management to achieve Branch service goals.
- Keeps Group Leader or Branch Field Service Manager informed of machines performing below standards and reports all actions taken towards resolution.
- Performs other duties as prescribed by the Branch Field Service Manager
Position Requirements
- 1-3 years of experience copier repair or repair and maintenance of electronic equipment.
- High School Diploma or equivalent mandatory.
- Technical vocational schooling preferred (electronics or electro-mechanical)
- Must possess CompTIA A + certification.
About Sharp Business Systems
Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.
Employee Perks
- Comprehensive, family-friendly healthcare plans (medical, dental, vision).
- 401k retirement plan with a competitive match and plenty of financial support tools.
- Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
- Rewarding and holistic wellness program.
- Training, professional development, and mentorship
- Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
- Dynamic culture eager to innovate, enhance diversity, and work smarter.
Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.
As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.
All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.
Overview
Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (2) is responsible for properly maintaining a territory of Sharp equipment along with maintaining an elevated level of customer satisfaction through proper communications and maintenance of equipment.
Responsibilities
- Independently services and maintains a full territory in the installation, maintenance, and repair of Sharp equipment with minimal supervision.
- Resolves at least 82% of service calls upon completion of training and territory assignment.
- Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins.
- Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital line of products.
- Resolves all normal customer relations situations and communicates any unusual customer situations to a higher level.
- Maintains parts inventory and achieves exemplary levels of inventory control and usage.
- Completes all required administrative functions in an accurate and timely manner.
- Cooperates with fellow workers and management to achieve Branch service goals.
- Keeps Group Leader or Branch Field Service Manager informed of machines performing below standards and reports all actions taken towards resolution.
- Performs other duties as prescribed by the Branch Field Service Manager
Position Requirements
- 1-3 years of experience copier repair or repair and maintenance of electronic equipment.
- High School Diploma or equivalent mandatory.
- Technical vocational schooling preferred (electronics or electro-mechanical)
- Must possess CompTIA A + certification.
About Sharp Business Systems
Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.
Employee Perks
- Comprehensive, family-friendly healthcare plans (medical, dental, vision).
- 401k retirement plan with a competitive match and plenty of financial support tools.
- Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
- Rewarding and holistic wellness program.
- Training, professional development, and mentorship
- Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
- Dynamic culture eager to innovate, enhance diversity, and work smarter.
Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.
As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.
All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.
See All 16 Technical Customer Support Jobs in Columbia
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Find JobsTechnical Customer Support Job Market in Columbia
Who's Hiring
Top Industries Hiring
- Technology & Software
Technical Customer Support Jobs in Columbia: Frequently Asked Questions
How do I get a technical customer support job in Columbia?
The strongest path in Columbia is targeting the technology services, telecommunications, and financial services employers clustered around Harbison Boulevard and the northeast business corridors near Fort Jackson. Candidates with hands-on troubleshooting experience, familiarity with ticketing systems, and certifications like CompTIA A+ stand out. Applying directly to the mid-size IT services firms and regional banks headquartered downtown gives you an edge over candidates pursuing only national postings.
Which companies hire technical customer supports in Columbia?
Employers hiring technical customer supports in Columbia right now include Infojini, Medical University of South Carolina, and AMAROK, based on current listings on Migrate Mate as of July 2026. Columbia's mix of government contractors near Fort Jackson, regional financial institutions, and growing software services firms makes it a varied market for technical support candidates at multiple experience levels.
Are there remote technical customer support jobs in Columbia?
Yes, technical customer support is among the more remote-friendly roles because much of the work involves software troubleshooting, ticketing, and phone or chat support that does not require physical presence. About 0% of technical customer support openings tied to Columbia are remote or hybrid as of July 2026, with fully remote positions most common in software and SaaS company roles based in the Harbison and northeast Columbia employer base.
How can I get a technical customer support job in Columbia with little or no experience?
The most realistic entry path in Columbia is through help desk or IT support associate roles at the government contractors and regional managed service providers operating near Fort Jackson and the Sandhill area. These employers frequently hire candidates with CompTIA A+ certification or relevant coursework from Midlands Technical College, even without prior professional experience. Volunteering for internal IT support at a campus organization or completing a short certification program significantly strengthens an entry-level application in this market.
Which industries hire the most technical customer supports in Columbia?
Columbia technical customer support roles concentrate in Technology & Software, based on current listings on Migrate Mate as of July 2026. Columbia's status as South Carolina's state capital and home to a major military installation drives consistent public-sector and defense-contractor demand, while the growing presence of regional banks and insurance firms along Main Street adds private-sector volume.
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