Support Analyst Jobs in South Carolina
Support Analyst jobs in South Carolina are concentrated in Columbia, Charleston, and Greenville, where employers like BlueCross BlueShield of South Carolina, Automated Logic, and SAIC maintain large technology and operations teams. Openings appear across IT helpdesk support, application support, and clinical systems support, with demand running from entry-level technicians through senior analysts supporting enterprise platforms. The market is consistently active, driven by the state's growing financial services, healthcare, and defense contracting sectors. See the openings below and apply to the ones that match your experience.
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Showing 5 of 20+ Support Analyst jobs
Who We Are
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We Do
Working with business departments, investigate complicated loan level issues that require resolution. Document outcome and drive process improvement through controls, workflows and system enhancements. Additionally, as issues are investigated, assess and document business processes, servicing system configurations present and needed, training procedures, standard operating procedures, etc. Act as a member of a ‘swat team’ to jump in and help resolve loan level escalations. Function as a liaison/strategic partner between our Valon Operating System partners and our business and client relations team to resolve issues and identify gaps in understanding or systems to efficiently and accurately function. When new processes are identified, may drive testing, implementation or hand off to business team for implementation.. Seasoned servicing professional analyst managing a wide range of complex and diverse requests. Deep expertise in more than one area of loan servicing. Develops creative solutions and drives change.HOW YOU’LL CONTRIBUTE
o Front line research and resolution of highly escalated and complex loan related issues on the Valon Operating System.
o Tracks Items to completion.
o Conducts business process evaluations, interviewing internal and external customers, to gain knowledge of business requirements.
o Identifies problems, defines business process requirements, researches alternatives, assists in developing solutions, tests to confirm, and implements solutions over a complete business process.
o Considers the business implications of work flow and processes to the current business environment.
o Create reports; research, analyze, and integrate data to identify and track trends. Adjust project/process direction. Report vital information to management/business partner.
o Other duties as assigned
WHAT YOU’LL BRING
Required Education, Experience, Certification/Licensure
o Typically requires BS degree or equivalent combination of education and experience
o Typically 4- 8 years of directly related loan servicing experience
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
o Excellent organizational skills and efficient at managing multiple priorities
o Strong written and oral communication skills in order to define business and technical parameters and lead team to meet business requirements
o Analytical skills
o Ability to dig in and understand how new technology functions.
o Has deep knowledge of multiple areas of loan servicing.
o Business acumen
o Experience with Valon Operating System preferred
Pay Range: $77,300.00 - $103,000.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Who We Are
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We Do
Working with business departments, investigate complicated loan level issues that require resolution. Document outcome and drive process improvement through controls, workflows and system enhancements. Additionally, as issues are investigated, assess and document business processes, servicing system configurations present and needed, training procedures, standard operating procedures, etc. Act as a member of a ‘swat team’ to jump in and help resolve loan level escalations. Function as a liaison/strategic partner between our Valon Operating System partners and our business and client relations team to resolve issues and identify gaps in understanding or systems to efficiently and accurately function. When new processes are identified, may drive testing, implementation or hand off to business team for implementation.. Seasoned servicing professional analyst managing a wide range of complex and diverse requests. Deep expertise in more than one area of loan servicing. Develops creative solutions and drives change.HOW YOU’LL CONTRIBUTE
o Front line research and resolution of highly escalated and complex loan related issues on the Valon Operating System.
o Tracks Items to completion.
o Conducts business process evaluations, interviewing internal and external customers, to gain knowledge of business requirements.
o Identifies problems, defines business process requirements, researches alternatives, assists in developing solutions, tests to confirm, and implements solutions over a complete business process.
o Considers the business implications of work flow and processes to the current business environment.
o Create reports; research, analyze, and integrate data to identify and track trends. Adjust project/process direction. Report vital information to management/business partner.
o Other duties as assigned
WHAT YOU’LL BRING
Required Education, Experience, Certification/Licensure
o Typically requires BS degree or equivalent combination of education and experience
o Typically 4- 8 years of directly related loan servicing experience
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
o Excellent organizational skills and efficient at managing multiple priorities
o Strong written and oral communication skills in order to define business and technical parameters and lead team to meet business requirements
o Analytical skills
o Ability to dig in and understand how new technology functions.
o Has deep knowledge of multiple areas of loan servicing.
o Business acumen
o Experience with Valon Operating System preferred
Pay Range: $77,300.00 - $103,000.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.See All 20 Support Analyst Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Support Analyst Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in support analyst jobs across South Carolina.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience troubleshooting hardware, software, or enterprise application issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Remedy
- Strong communication skills for working with end users and cross-functional technical teams
- CompTIA A+, ITIL Foundation, or a comparable industry certification preferred by many employers
- Familiarity with Active Directory, Microsoft 365, and remote desktop support tools
Support Analyst Jobs in South Carolina: Frequently Asked Questions
How do you become a support analyst in South Carolina?
Most support analyst roles in South Carolina require at minimum an associate degree in information technology or a related field, though many employers prefer a bachelor's degree. The role carries no state-issued license, so candidates build credibility through vendor-neutral certifications like CompTIA A+ or ITIL Foundation. South Carolina technical colleges, including Trident Technical College and Midlands Technical College, offer programs that feed directly into entry-level support analyst positions.
Which companies hire support analysts in South Carolina?
South Carolina support analyst roles are posted by Associa, Credence, and FCT and others right now, based on current listings on Migrate Mate as of November 2026. South Carolina's concentration of healthcare systems, state government agencies, and defense contractors means support analyst openings appear across a wide range of industries and organization sizes.
Which South Carolina cities have the most support analyst jobs?
Shaw AFB, Fort Mill, and Charleston lead South Carolina for support analyst openings. Columbia dominates because of the state government, University of South Carolina, and a dense cluster of healthcare and insurance employers, while Charleston draws openings from its technology corridor and military installations, and Greenville's manufacturing and corporate headquarters base keeps demand steady in the Upstate.
Are there remote support analyst jobs in South Carolina?
Yes, and more than many roles, since support analyst work is largely desk-based and platform-driven. About 40% of support analyst openings tied to South Carolina are remote or hybrid as of November 2026, reflecting how well the role translates to distributed work. Application support and IT helpdesk tiers tend to be the most remote-friendly, while on-site hardware and infrastructure support roles still require a physical presence.
How can I get hired as a support analyst in South Carolina with little or no experience?
The most realistic entry path is landing a helpdesk or IT technician role first, then moving laterally into a support analyst position once you have ticket-handling experience. Large South Carolina employers like BlueCross BlueShield of South Carolina and state government agencies regularly hire entry-level IT support staff. Completing a program at a South Carolina technical college and earning a CompTIA A+ certification before applying gives candidates a clear, verifiable edge over those with no formal credentials.
Where can I find and apply to support analyst jobs in South Carolina?
You can find and apply to support analyst jobs in South Carolina on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 20 Support Analyst Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Support Analyst Jobs