Support Analyst Jobs in South Carolina
Support Analyst jobs in South Carolina are concentrated in Columbia, Charleston, and Greenville, where employers like BlueCross BlueShield of South Carolina, Automated Logic, and SAIC maintain large technology and operations teams. Openings appear across IT helpdesk support, application support, and clinical systems support, with demand running from entry-level technicians through senior analysts supporting enterprise platforms. The market is consistently active, driven by the state's growing financial services, healthcare, and defense contracting sectors. See the openings below and apply to the ones that match your experience.
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IT Services
Full Time
PM Shift
4pm - 12:30 am
Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.
Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.
Job Summary
Answers help desk calls, responds to support requests received via web-based ticketing system, email, and walk ups. Sets up new PCs, installs PC software, participates in new users setups on the network, troubleshoots software/hardware problems, escalates tickets to IS support teams as appropriate. Documents all support requests in call logging application. Keeps customers aware of status and delays on their issues.
Minimum Qualifications
Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 4 Years professional experience in a related field
Substitutable Education & Experience: Experience can be substituted for one of the following:
An Associate’s Degree in Computer Science or related field with 2 years of professional experience or six months of experience with Lexington Medical IT Services;
Bachelor's Degree in Computer Science or related field.
Required Certifications/Licensure: A+ Certification or able to become certified within first 90 days of employment
Required Training: Experience with Microsoft Office Suite Proficiency with Personal Computers and Network Technologies;
Demonstrated Hardware/Software Troubleshooting Skills.
Essential Functions
- Serves as primary for end users on all IT issues.
- Typically resolves user issues via telephone and remote control software.
- Build new PCs, participates in the installation of end user hardware.
- Installs new hardware and software on PCs.
- Provides timely and complete documentation of all support requests in the IS call logging application.
- Escalates tickets as appropriate to other IS support teams.
- Supports all remote users as hospital users.
Duties & Responsibilities
- Periodically attends continuing education courses (internal regulation/self-improvement) keeping abreast of IS development.
- Within 180 days of obtaining formal training, it is required to obtain the certification associated with the course.
- Is required to obtain future certifications at the discretion of IS Management to keep pace with changing technology.
- Maintenance of an optimistic, professional, career oriented demeanor. Exemplifies excellent customer relations toward patients, visitors, physicians, and coworkers. Holds themselves accountable for conformity to Service Excellence Policy and "House Rules."
- Is part of an “On-Call” rotation of employees that are notified of and respond to afterhours support issues via pager.
- Performs related and such other duties as may be assigned by authorized personnel or as required in an emergency, e.g., fire or disaster.
- Performs all other duties as assigned.
We are committed to offering quality, cost-effective benefits choices for our benefit eligible employees and their families:
- Day ONE medical, dental and life insurance benefits
- Health care and dependent care flexible spending accounts (FSAs)
- Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
- Employer paid life insurance – equal to 1x salary
- Employee may elect supplemental life insurance with low cost premiums up to 3x salary
- Adoption assistance
- LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
- Tuition reimbursement
- Student loan forgiveness
Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.
IT Services
Full Time
PM Shift
4pm - 12:30 am
Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.
Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.
Job Summary
Answers help desk calls, responds to support requests received via web-based ticketing system, email, and walk ups. Sets up new PCs, installs PC software, participates in new users setups on the network, troubleshoots software/hardware problems, escalates tickets to IS support teams as appropriate. Documents all support requests in call logging application. Keeps customers aware of status and delays on their issues.
Minimum Qualifications
Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 4 Years professional experience in a related field
Substitutable Education & Experience: Experience can be substituted for one of the following:
An Associate’s Degree in Computer Science or related field with 2 years of professional experience or six months of experience with Lexington Medical IT Services;
Bachelor's Degree in Computer Science or related field.
Required Certifications/Licensure: A+ Certification or able to become certified within first 90 days of employment
Required Training: Experience with Microsoft Office Suite Proficiency with Personal Computers and Network Technologies;
Demonstrated Hardware/Software Troubleshooting Skills.
Essential Functions
- Serves as primary for end users on all IT issues.
- Typically resolves user issues via telephone and remote control software.
- Build new PCs, participates in the installation of end user hardware.
- Installs new hardware and software on PCs.
- Provides timely and complete documentation of all support requests in the IS call logging application.
- Escalates tickets as appropriate to other IS support teams.
- Supports all remote users as hospital users.
Duties & Responsibilities
- Periodically attends continuing education courses (internal regulation/self-improvement) keeping abreast of IS development.
- Within 180 days of obtaining formal training, it is required to obtain the certification associated with the course.
- Is required to obtain future certifications at the discretion of IS Management to keep pace with changing technology.
- Maintenance of an optimistic, professional, career oriented demeanor. Exemplifies excellent customer relations toward patients, visitors, physicians, and coworkers. Holds themselves accountable for conformity to Service Excellence Policy and "House Rules."
- Is part of an “On-Call” rotation of employees that are notified of and respond to afterhours support issues via pager.
- Performs related and such other duties as may be assigned by authorized personnel or as required in an emergency, e.g., fire or disaster.
- Performs all other duties as assigned.
We are committed to offering quality, cost-effective benefits choices for our benefit eligible employees and their families:
- Day ONE medical, dental and life insurance benefits
- Health care and dependent care flexible spending accounts (FSAs)
- Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
- Employer paid life insurance – equal to 1x salary
- Employee may elect supplemental life insurance with low cost premiums up to 3x salary
- Adoption assistance
- LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
- Tuition reimbursement
- Student loan forgiveness
Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.
See All 7 Support Analyst Jobs in South Carolina
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Find Support Analyst JobsSupport Analyst Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Support Analyst Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What South Carolina Employers Look For
The qualifications that appear most often in support analyst jobs across South Carolina.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience troubleshooting hardware, software, or enterprise application issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Remedy
- Strong communication skills for working with end users and cross-functional technical teams
- CompTIA A+, ITIL Foundation, or a comparable industry certification preferred by many employers
- Familiarity with Active Directory, Microsoft 365, and remote desktop support tools
Support Analyst Jobs in South Carolina: Frequently Asked Questions
How do you become a support analyst in South Carolina?
Most support analyst roles in South Carolina require at minimum an associate degree in information technology or a related field, though many employers prefer a bachelor's degree. The role carries no state-issued license, so candidates build credibility through vendor-neutral certifications like CompTIA A+ or ITIL Foundation. South Carolina technical colleges, including Trident Technical College and Midlands Technical College, offer programs that feed directly into entry-level support analyst positions.
Which companies hire support analysts in South Carolina?
South Carolina support analyst roles are posted by Denny's, Credence, and DCM Services and others right now, based on current listings on Migrate Mate as of August 2026. South Carolina's concentration of healthcare systems, state government agencies, and defense contractors means support analyst openings appear across a wide range of industries and organization sizes.
Which South Carolina cities have the most support analyst jobs?
Greenville, Richland County, and Columbia lead South Carolina for support analyst openings. Columbia dominates because of the state government, University of South Carolina, and a dense cluster of healthcare and insurance employers, while Charleston draws openings from its technology corridor and military installations, and Greenville's manufacturing and corporate headquarters base keeps demand steady in the Upstate.
Are there remote support analyst jobs in South Carolina?
Yes, and more than many roles, since support analyst work is largely desk-based and platform-driven. About 0% of support analyst openings tied to South Carolina are remote or hybrid as of August 2026, reflecting how well the role translates to distributed work. Application support and IT helpdesk tiers tend to be the most remote-friendly, while on-site hardware and infrastructure support roles still require a physical presence.
How can I get hired as a support analyst in South Carolina with little or no experience?
The most realistic entry path is landing a helpdesk or IT technician role first, then moving laterally into a support analyst position once you have ticket-handling experience. Large South Carolina employers like BlueCross BlueShield of South Carolina and state government agencies regularly hire entry-level IT support staff. Completing a program at a South Carolina technical college and earning a CompTIA A+ certification before applying gives candidates a clear, verifiable edge over those with no formal credentials.
Where can I find and apply to support analyst jobs in South Carolina?
You can find and apply to support analyst jobs in South Carolina on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 7 Support Analyst Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Support Analyst Jobs