Technical Customer Support Jobs in Wyoming
Technical Customer Support jobs in Wyoming are steadily active, with consistent demand from energy companies, telecommunications providers, and healthcare systems that need specialists who can troubleshoot complex technical issues across distributed operations. Cheyenne, Casper, and Laramie are the primary hiring hubs, home to employers like Wyoming-based operations of Lumen Technologies, Black Hills Corporation, and the University of Wyoming, all of which maintain ongoing technical support functions. The most in-demand specialties include network and infrastructure support, enterprise software troubleshooting, and field-facing hardware assistance for industrial and energy clients. See the openings below and apply to the ones that match your experience.
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Showing 5 of 10+ Technical Customer Support jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 10 Technical Customer Support Jobs in Wyoming
Find roles in Wyoming that match your experience and apply in just a few clicks.
Find JobsTechnical Customer Support Jobs by City in Wyoming
Where Wyoming roles are concentrated, by current openings.
Technical Customer Support Job Market in Wyoming
A snapshot from current Wyoming openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Wyoming Employers Look For
The qualifications that appear most often in technical customer support jobs across Wyoming.
- Proven experience troubleshooting hardware, software, or network issues in a professional environment
- Proficiency with ticketing systems such as ServiceNow, Zendesk, or Jira for issue tracking
- Strong written and verbal communication skills for explaining technical concepts to non-technical users
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+, Network+, or equivalent industry certification preferred by many Wyoming employers
- Ability to work flexible shifts and occasionally support on-call rotations for critical system coverage
Technical Customer Support Jobs in Wyoming: Frequently Asked Questions
How do you become a technical customer support in Wyoming?
Most employers in Wyoming hire technical customer support professionals who hold at least an associate degree in information technology or a related field, though a bachelor's degree strengthens your candidacy at larger organizations. There is no state-issued license specific to this role in Wyoming. Earning CompTIA A+ or Network+ certification demonstrates foundational competency and is widely recognized by Wyoming employers in energy, healthcare, and telecommunications sectors.
Which companies hire technical customer supports in Wyoming?
Companies currently hiring technical customer supports in Wyoming include TerraPower, CVS Health, and H&R Block, per current listings on Migrate Mate as of July 2026. Wyoming's energy sector and its telecommunications infrastructure create steady demand for technical support professionals who can serve both office and field-based users.
Which Wyoming cities have the most technical customer support jobs?
Cheyenne, Kemmerer, and Wyoming have the most technical customer support openings in Wyoming. Cheyenne dominates as the state capital and largest city, home to state government IT operations, utilities, and regional corporate offices, while Casper draws demand from energy-sector employers and Laramie's concentration of University of Wyoming technology operations and research institutions makes it a consistent source of openings.
Are there remote technical customer support jobs in Wyoming?
Yes, and more than most fields. Technical customer support is well-suited to remote work because much of the role involves resolving issues through phone, chat, or remote desktop tools rather than on-site presence. About 33% of technical customer support openings tied to Wyoming are remote or hybrid as of July 2026, reflecting a broader industry shift. Software and cloud-based support roles are the most consistently offered in remote formats.
How can I get hired as a technical customer support in Wyoming with little or no experience?
The most realistic entry path is applying for help desk or tier-one support roles at Wyoming's large institutional employers, including the University of Wyoming, Wyoming's state government IT division, or regional healthcare networks, all of which bring on candidates with limited experience and provide structured on-the-job training. Earning a CompTIA A+ certification before applying signals readiness and gives your application a concrete edge. Lateral moves from administrative, retail electronics, or call center roles in Wyoming are common stepping stones into technical support.
Where can I find and apply to technical customer support jobs in Wyoming?
You can find and apply to technical customer support jobs in Wyoming on Migrate Mate, which lists current openings tied to the state. Search the listings to find roles that match your background and experience level, then apply directly to the ones that fit. New positions are added regularly, so checking back often keeps you ahead of fresh openings.
See All 10 Technical Customer Support Jobs in Wyoming
Find roles in Wyoming that match your experience and apply in just a few clicks.
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