Technical Support Specialist Jobs in Wyoming
Technical Support Specialist jobs in Wyoming are concentrated in the energy sector, state government IT operations, and higher education systems, with demand ranging from entry-level helpdesk roles to senior infrastructure support positions. Cheyenne, Casper, and Laramie account for the largest share of openings, where established employers such as Wyoming Medical Center, the University of Wyoming, and Black Hills Energy maintain ongoing technical support teams. The most in-demand specialties include network troubleshooting, enterprise helpdesk support, and hardware and software deployment for distributed field operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 9+ Technical Support Specialist jobs
POSITION SCOPE
Under the direction of the Lead Technical Laboratory Specialist or the Technical Laboratory Manager, the Technical Laboratory Specialist is responsible for conducting experiments, performing tests, and providing results, analysis and reporting. The Technical Laboratory Specialist is also responsible for maintaining the laboratory, equipment, and inventory as well as safely handling, storing, and disposing of samples, chemicals, and other materials. This position is considered to be a safety-sensitive position.
The Technical Laboratory Specialist role encompasses three levels of seniority based on skillset and experience with Magnum’s various service lines. Specific definitions on the levels are as follows:
Technical Laboratory Specialist 1
The Technical Laboratory Specialist 1 position is an entry-level position into the role. Technical Laboratory Specialist 1’s are able to competently and successfully complete the job requirements as specified below. This role is required to participate in an on-call rotation, work a rotational schedule, and support the satellite laboratories.
Technical Laboratory Specialist 2
The Technical Laboratory Specialist 2 position is an intermediate position awarded to Technical Laboratory Specialists who have a proven track record of level 1 tasks, as well as independently completing Soil Stabilization service line testing and reporting, in addition to completing all tests in the Laboratory SPOs and interpreting the results. This role will act as a mentor to Technical Laboratory Specialist 1’s. This role is required to participate in an on-call rotation, work a rotational schedule, and support the satellite laboratories.
Technical Laboratory Specialist 3
The Technical Laboratory Specialist 3 position is a senior, specialized position awarded to Technical Laboratory Specialists who have a proven track record of competently and successfully performing all level 1 and level 2 tasks for the Oilfield Cementing, Fluid Services, and Soil Stabilization service lines. This role will act as a mentor to Technical Laboratory Specialist 1 and 2’s. This role is required to participate in an on-call rotation.
JOB RESPONSIBILITIES
Entry-Level Laboratory Tasks
- Learn, understand, and apply the basics of cement blends and additives, including calculations.
- Log all field samples and experimental products.
- Complete reports and enter test data, as required.
- Operate and maintain all laboratory equipment and inventory.
- Conduct the safe handling, storage, and disposal of samples, chemicals, and other materials.
- Assist with soil stabilization testing for Magnum’s Infrastructure service line.
- Conduct quality control testing for the lab and field cement samples, including weighing the cement, additives, and water.
Intermediate Laboratory Tasks
- Coordinate internal testing of samples (cement blend formulations) upon request.
- Conduct and complete all lab tests as per departmental SOP’s. Complete and summarize reports and interpret test data.
- Independently conduct soil stabilization testing for Magnum’s Infrastructure service line, maintaining reporting and issuing recommendations, as applicable.
- Obtain and apply a greater understanding of all laboratory maintenance, cement blend calculations, and products, interactions, blends, and operations.
- Maintain, operate, calibrate, and install all equipment in the lab.
- Troubleshoot products and blends, as required.
- Maintain the testing database, ensuring accuracy.
- Assist with maintaining all departmental marketing materials (product pages, blend pages, handbooks).
- Assist with departmental research and development projects. Maintain and update project summaries.
- Perform and act as a backfill on entry-level laboratory tasks.
Senior Laboratory Tasks
- Manage and prioritize lab testing for the department, delegating to the team as required.
- Schedule equipment maintenance and track all parts and the associated cost.
- Ensure that all departmental data (test data, SDS database, laboratory testing SOP’s, product information and specifications, lab calculators, etc.) is captured, maintained, and updated regularly.
- Maintain all departmental marketing materials (product pages, blend pages, handbooks) and participate in presentations with the Sales department.
- Review lab reports for accuracy and completeness.
- Conduct training presentations for the post-secondary institutions Magnum participates with.
- Manage departmental research and development projects. Maintain and update project summaries.
- Maintain a thorough understanding of products, interactions, blends, and operations.
- Develop test parameters to evaluate Magnum’s product lines, evaluating opportunities for improvement or efficiencies.
- Assist with soil stabilization testing for Magnum’s Infrastructure service line, as needed.
- Assist with quality control testing for the lab and field cement samples, as needed.
- Carry out quality control checks for the department, as needed.
- Perform and act as a backfill on entry-level and intermediate laboratory tasks.
Safety
- Follow all of Magnum’s JSA and Safe Work Procedures.
- Complete and participate in all required safety training, both internal and external.
- Understand and apply Magnum’s QHSE policies and expectations.
- Work with management to improve standard operating procedures and policies.
General
- Participate in training and development activities.
- Other related duties as required.
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
Required
- Progressively responsible experience in a relevant Technical Laboratory Specialist role, as applicable to the level of role being assigned to.
- Able to work overtime, accommodate a flexible schedule, and participate in an on-call rotation.
- Able to travel to satellite laboratories and act as support to meet the needs of the business.
- Legally eligible to work in the country the role is based out of.
Looking For
- Diploma or degree in Chemistry, Environmental, or Engineering.
- Ability to apply judgment in handling hazardous chemicals, as well as the knowledge of chemical properties and composites.
- Proven ability to translate chemistry complexities into basic terminology.
- Ability to self-manage and work independently during working hours.
- Excellent analytical and problem-solving capabilities.
- Strong interpersonal and communications skills.
- Strong work ethic, positive attitude, reliable, and dependable.
- Flexible and able to adapt to change.
- Understands the importance of safety.
- Team player and customer service focused.
- Demonstrated initiative and results orientated.
Assets
- Legally eligible and able to support both our Canadian and U.S. operations, as needed.
- Previous work experience in the oil and gas industry or experience in cementing services.
- Training in OHS including WHMIS, TDG, etc.
POSITION SCOPE
Under the direction of the Lead Technical Laboratory Specialist or the Technical Laboratory Manager, the Technical Laboratory Specialist is responsible for conducting experiments, performing tests, and providing results, analysis and reporting. The Technical Laboratory Specialist is also responsible for maintaining the laboratory, equipment, and inventory as well as safely handling, storing, and disposing of samples, chemicals, and other materials. This position is considered to be a safety-sensitive position.
The Technical Laboratory Specialist role encompasses three levels of seniority based on skillset and experience with Magnum’s various service lines. Specific definitions on the levels are as follows:
Technical Laboratory Specialist 1
The Technical Laboratory Specialist 1 position is an entry-level position into the role. Technical Laboratory Specialist 1’s are able to competently and successfully complete the job requirements as specified below. This role is required to participate in an on-call rotation, work a rotational schedule, and support the satellite laboratories.
Technical Laboratory Specialist 2
The Technical Laboratory Specialist 2 position is an intermediate position awarded to Technical Laboratory Specialists who have a proven track record of level 1 tasks, as well as independently completing Soil Stabilization service line testing and reporting, in addition to completing all tests in the Laboratory SPOs and interpreting the results. This role will act as a mentor to Technical Laboratory Specialist 1’s. This role is required to participate in an on-call rotation, work a rotational schedule, and support the satellite laboratories.
Technical Laboratory Specialist 3
The Technical Laboratory Specialist 3 position is a senior, specialized position awarded to Technical Laboratory Specialists who have a proven track record of competently and successfully performing all level 1 and level 2 tasks for the Oilfield Cementing, Fluid Services, and Soil Stabilization service lines. This role will act as a mentor to Technical Laboratory Specialist 1 and 2’s. This role is required to participate in an on-call rotation.
JOB RESPONSIBILITIES
Entry-Level Laboratory Tasks
- Learn, understand, and apply the basics of cement blends and additives, including calculations.
- Log all field samples and experimental products.
- Complete reports and enter test data, as required.
- Operate and maintain all laboratory equipment and inventory.
- Conduct the safe handling, storage, and disposal of samples, chemicals, and other materials.
- Assist with soil stabilization testing for Magnum’s Infrastructure service line.
- Conduct quality control testing for the lab and field cement samples, including weighing the cement, additives, and water.
Intermediate Laboratory Tasks
- Coordinate internal testing of samples (cement blend formulations) upon request.
- Conduct and complete all lab tests as per departmental SOP’s. Complete and summarize reports and interpret test data.
- Independently conduct soil stabilization testing for Magnum’s Infrastructure service line, maintaining reporting and issuing recommendations, as applicable.
- Obtain and apply a greater understanding of all laboratory maintenance, cement blend calculations, and products, interactions, blends, and operations.
- Maintain, operate, calibrate, and install all equipment in the lab.
- Troubleshoot products and blends, as required.
- Maintain the testing database, ensuring accuracy.
- Assist with maintaining all departmental marketing materials (product pages, blend pages, handbooks).
- Assist with departmental research and development projects. Maintain and update project summaries.
- Perform and act as a backfill on entry-level laboratory tasks.
Senior Laboratory Tasks
- Manage and prioritize lab testing for the department, delegating to the team as required.
- Schedule equipment maintenance and track all parts and the associated cost.
- Ensure that all departmental data (test data, SDS database, laboratory testing SOP’s, product information and specifications, lab calculators, etc.) is captured, maintained, and updated regularly.
- Maintain all departmental marketing materials (product pages, blend pages, handbooks) and participate in presentations with the Sales department.
- Review lab reports for accuracy and completeness.
- Conduct training presentations for the post-secondary institutions Magnum participates with.
- Manage departmental research and development projects. Maintain and update project summaries.
- Maintain a thorough understanding of products, interactions, blends, and operations.
- Develop test parameters to evaluate Magnum’s product lines, evaluating opportunities for improvement or efficiencies.
- Assist with soil stabilization testing for Magnum’s Infrastructure service line, as needed.
- Assist with quality control testing for the lab and field cement samples, as needed.
- Carry out quality control checks for the department, as needed.
- Perform and act as a backfill on entry-level and intermediate laboratory tasks.
Safety
- Follow all of Magnum’s JSA and Safe Work Procedures.
- Complete and participate in all required safety training, both internal and external.
- Understand and apply Magnum’s QHSE policies and expectations.
- Work with management to improve standard operating procedures and policies.
General
- Participate in training and development activities.
- Other related duties as required.
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
Required
- Progressively responsible experience in a relevant Technical Laboratory Specialist role, as applicable to the level of role being assigned to.
- Able to work overtime, accommodate a flexible schedule, and participate in an on-call rotation.
- Able to travel to satellite laboratories and act as support to meet the needs of the business.
- Legally eligible to work in the country the role is based out of.
Looking For
- Diploma or degree in Chemistry, Environmental, or Engineering.
- Ability to apply judgment in handling hazardous chemicals, as well as the knowledge of chemical properties and composites.
- Proven ability to translate chemistry complexities into basic terminology.
- Ability to self-manage and work independently during working hours.
- Excellent analytical and problem-solving capabilities.
- Strong interpersonal and communications skills.
- Strong work ethic, positive attitude, reliable, and dependable.
- Flexible and able to adapt to change.
- Understands the importance of safety.
- Team player and customer service focused.
- Demonstrated initiative and results orientated.
Assets
- Legally eligible and able to support both our Canadian and U.S. operations, as needed.
- Previous work experience in the oil and gas industry or experience in cementing services.
- Training in OHS including WHMIS, TDG, etc.
See All 9 Technical Support Specialist Jobs in Wyoming
Find roles in Wyoming that match your experience and apply in just a few clicks.
Find JobsTechnical Support Specialist Jobs by City in Wyoming
Where Wyoming roles are concentrated, by current openings.
Technical Support Specialist Job Market in Wyoming
A snapshot from current Wyoming openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Wyoming Employers Look For
The qualifications that appear most often in technical support specialist jobs across Wyoming.
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+ or CompTIA Network+ certification demonstrating verified hardware and software competency
- Hands-on experience diagnosing and resolving desktop, network, and application issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk for issue tracking
- Strong verbal and written communication skills for end-user support in person and remotely
- Familiarity with Windows and cloud-based environments including Microsoft 365 and Active Directory
Technical Support Specialist Jobs in Wyoming: Frequently Asked Questions
How do you become a technical support specialist in Wyoming?
Most Wyoming employers expect at least an associate degree in information technology or a closely related field, though a bachelor's degree is preferred for roles in state government or higher education. Wyoming does not require a state-issued license for technical support specialists, but industry certifications such as CompTIA A+ are widely treated as a baseline credential by hiring managers at Wyoming agencies, healthcare systems, and energy companies. Building hands-on experience through internships or college IT departments strengthens an application significantly.
Which companies hire technical support specialists in Wyoming?
Companies currently hiring technical support specialists in Wyoming include TerraPower, H&R Block, and CVS Health, per current listings on Migrate Mate as of July 2026. Wyoming's energy, healthcare, and public-sector employers tend to have the most consistent and recurring technical support openings across the state.
Which Wyoming cities have the most technical support specialist jobs?
Kemmerer, Cheyenne, and Wyoming have the most technical support specialist openings in Wyoming. Cheyenne's concentration of state government agencies and data infrastructure drives demand there, while Casper's energy industry operations and Laramie's University of Wyoming campus generate steady openings in those markets, making size of the local institutional employer base the primary factor behind each city's share of listings.
Are there remote technical support specialist jobs in Wyoming?
Yes, and they are relatively common given that much of the role involves software troubleshooting, ticketing, and remote desktop support that does not require physical presence. About 50% of technical support specialist openings tied to Wyoming are remote or hybrid as of July 2026, reflecting broader flexibility in desk-based IT support. Tier-one helpdesk and cloud support functions are the positions most frequently offered on a fully remote basis.
How can I get hired as a technical support specialist in Wyoming with little or no experience?
The most realistic entry path is a helpdesk or IT support technician role, which Wyoming's state agencies, the University of Wyoming, and regional healthcare systems such as Wyoming Medical Center post regularly for candidates without deep experience. Applying to student IT support positions through the University of Wyoming or Casper College while completing an associate degree in information technology is a proven on-ramp. Earning a CompTIA A+ certification before applying gives candidates a concrete credential edge and substitutes for work history in many entry-level Wyoming postings.
Where can I find and apply to technical support specialist jobs in Wyoming?
You can find and apply to technical support specialist jobs in Wyoming on Migrate Mate, which lists current openings from employers hiring across the state. Search the available roles, identify the ones that match your experience and preferred location, and apply directly to each one that fits.
See All 9 Technical Support Specialist Jobs in Wyoming
Find roles in Wyoming that match your experience and apply in just a few clicks.
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