Technical Support Specialist Jobs in Utah
Technical Support Specialist jobs in Utah are concentrated in Salt Lake City, Provo, and Lehi, where the Wasatch Front's dense technology corridor sustains consistent demand for help desk, enterprise IT support, and SaaS platform specialists at every level from tier-1 technician to senior support engineer. Major employers with an established Utah presence include Adobe, Qualtrics, and Goldman Sachs, all of which maintain sizable technical operations in the state. Roles focused on cloud infrastructure support, CRM platforms, and cybersecurity tools see the strongest demand. See the openings below and apply to the ones that match your experience.
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Showing 5 of 9+ Technical Support Specialist jobs
Tesla Wall Connector Specialists are the voice of our Diagnostics team on a Global scale. They perform initial troubleshooting with the customer as well as remote investigations and resolutions with or without customer intervention. Additionally, the Tesla Powerwall Support Specialists educate customers and installers on the Wall Connector features and functionalities. Specialists also serve as a liaison between Certified Installers and their Account Managers to ensure that the end customers' needs are satisfied. Schedule: Hours of operation are Monday through Friday 10:30 am - 7:00 pm EST.
What You'll Do
- Deliver a high level of customer service on every interaction
- Own the relationship from the first customer contact until resolution in omni channel environment and the Customer of any home or mobile charging equipment
- Processing warranty-based returns for home charging products with customers and support teams
- Provide troubleshooting and customer support for mobile app and account management for Tesla charging products
- Assist Solar / PV emergency lines when needed
- Achieve expectations on all Key Performance Indicators, monthly, quarterly and bi-annually
- Achieving Tesla’s standards of excellent customer communication, advocacy and education
What You'll Bring
- Minimum of 60 days handling calls for Energy Technical Support or equivalent experience
- Understand Electrical concepts such as wiring, Voltage, Frequency Shifting, LRA vs RLA, DCAC – DCDC – ACDC Conversions)
- Understand Telemetry Data (Periscope Graphing, Basic Data Mining)
- Configuration Analysis and Modification (Telescope)
- Connectivity and Networking (Connecting to Customer Network)
- Account Administration (Garage, Toolbox, Password Assistance, Commissioning, Product Replacement, Account updates and corrections)
- Critical Thinking (Order of Operations, Signal (Energy) Flow, Firm vs soft vs Hardware, Trend Spotting, Push vs Pull)
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Tesla Wall Connector Specialists are the voice of our Diagnostics team on a Global scale. They perform initial troubleshooting with the customer as well as remote investigations and resolutions with or without customer intervention. Additionally, the Tesla Powerwall Support Specialists educate customers and installers on the Wall Connector features and functionalities. Specialists also serve as a liaison between Certified Installers and their Account Managers to ensure that the end customers' needs are satisfied. Schedule: Hours of operation are Monday through Friday 10:30 am - 7:00 pm EST.
What You'll Do
- Deliver a high level of customer service on every interaction
- Own the relationship from the first customer contact until resolution in omni channel environment and the Customer of any home or mobile charging equipment
- Processing warranty-based returns for home charging products with customers and support teams
- Provide troubleshooting and customer support for mobile app and account management for Tesla charging products
- Assist Solar / PV emergency lines when needed
- Achieve expectations on all Key Performance Indicators, monthly, quarterly and bi-annually
- Achieving Tesla’s standards of excellent customer communication, advocacy and education
What You'll Bring
- Minimum of 60 days handling calls for Energy Technical Support or equivalent experience
- Understand Electrical concepts such as wiring, Voltage, Frequency Shifting, LRA vs RLA, DCAC – DCDC – ACDC Conversions)
- Understand Telemetry Data (Periscope Graphing, Basic Data Mining)
- Configuration Analysis and Modification (Telescope)
- Connectivity and Networking (Connecting to Customer Network)
- Account Administration (Garage, Toolbox, Password Assistance, Commissioning, Product Replacement, Account updates and corrections)
- Critical Thinking (Order of Operations, Signal (Energy) Flow, Firm vs soft vs Hardware, Trend Spotting, Push vs Pull)
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
See All 9 Technical Support Specialist Jobs in Utah
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Find JobsTechnical Support Specialist Jobs by City in Utah
Where Utah roles are concentrated, by current openings.
Technical Support Specialist Job Market in Utah
A snapshot from current Utah openings, updated as new roles post.
Who's Hiring
What Utah Employers Look For
The qualifications that appear most often in technical support specialist jobs across Utah.
- CompTIA A+ or equivalent certification recognized by Utah employers
- Experience diagnosing and resolving hardware, software, and network issues
- Proficiency with ticketing systems such as ServiceNow or Zendesk
- Strong written and verbal communication skills for end-user support
- Familiarity with Windows, macOS, and common enterprise productivity suites
- Ability to work in a fast-paced environment and manage multiple open tickets
Technical Support Specialist Jobs in Utah: Frequently Asked Questions
How do you become a technical support specialist in Utah?
Most technical support specialist positions in Utah require at least an associate degree in information technology or a related field, though many employers prioritize certifications over formal degrees. CompTIA A+ is the most widely requested credential among Utah employers and serves as a practical entry point. Candidates who add Network+ or a vendor-specific certification from Microsoft or Google strengthen their competitiveness considerably in Utah's technology-dense Wasatch Front market.
Which companies hire technical support specialists in Utah?
Utah technical support specialist roles are posted by Tesla, Whistic, and Simple RFID and others right now, based on current listings on Migrate Mate as of September 2026. Utah's Silicon Slopes corridor means many of these openings come from software and financial technology companies that rely on large in-house support teams.
Which Utah cities have the most technical support specialist jobs?
Salt Lake City, Draper, and Lehi account for the largest share of technical support specialist openings in Utah. Salt Lake City anchors demand as the state's primary corporate and financial hub, while Provo and Lehi benefit from the high concentration of software companies and tech campuses that make up Silicon Slopes, drawing national and global employers who staff local support operations there.
Are there remote technical support specialist jobs in Utah?
Yes, and more than most fields. About 40% of technical support specialist openings tied to Utah are remote or hybrid as of September 2026, reflecting how much of the role involves resolving issues through software tools, chat, and phone rather than on-site hardware work. Roles supporting cloud-based SaaS platforms and enterprise software are the most consistently remote.
How can I get hired as a technical support specialist in Utah with little or no experience?
The most realistic entry path is a tier-1 help desk role, which Utah employers in sectors like finance, healthcare IT, and SaaS regularly fill with candidates who hold a CompTIA A+ but have little job history. Adobe, Qualtrics, and several Utah-based financial technology firms run structured associate support programs designed for recent graduates. Lateral moves from customer service, retail electronics, or IT administration roles are also common entry points that Utah hiring managers recognize as relevant preparation.
Where can I find and apply to technical support specialist jobs in Utah?
You can find and apply to technical support specialist jobs in Utah on Migrate Mate, which lists current Utah openings updated regularly. Search the listings to find roles that match your experience level and preferred location, then apply directly to the ones that fit.
See All 9 Technical Support Specialist Jobs in Utah
Find roles in Utah that match your experience and apply in just a few clicks.
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