Customer Relations Representative Jobs in Utah
Customer relations representative jobs in Utah are in steady demand, concentrated in financial services, insurance, healthcare, and technology sectors, with openings at every level from entry-level call center roles to senior account management positions. Salt Lake City, Provo, and Ogden are the primary hiring hubs, home to established employers such as Intermountain Health, Zions Bancorporation, and Vivint that maintain large customer-facing teams. The most sought-after specializations in Utah right now are account retention, healthcare patient relations, and B2B client support. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 8+ Customer Relations Representative jobs
Description
Are you a natural problem solver? Do you enjoy helping people? We have a great part-time opportunity that offers paid time off, paid holidays, and more!
The ideal candidate for our Customer Relations Specialist position will enjoy learning new things and solving challenging problems while assisting customers with a variety of issues and concerns.
Responsibilities will include:
Maintaining operations of a customer service center including customer interactions, information, concerns, lost and found, fare media inventory, financial transactions, and coordinating office maintenance.
Providing customers with up-to-date information about UTA service subjects
Handling customer complaints
Distributing transit schedules
Selling fare media directly and through outlets
Working within the organization as a customer advocate to ensure that concerns are addressed and responded to timely.
Working closely with other department representatives and division leaders to identify root causes of customer service issues and to develop solutions to improve service quality and mitigate problems
Work Schedule
The Customer Relations Specialist position is staffed in our Ogden Transit Center in Ogden.
Shifts are part time, Monday through Friday from 2-6pm
During your paid training, which lasts 4-6 weeks, you shifts may be slightly different.
Minimum Qualifications
EXPERIENCE/EDUCATION
Two years working with the public in customer service. Preferred experience in investigating and resolving customer complaints.
One year experience handling and reconciling cash and being in a position of trust with demonstrated self-management.
Associate’s degree in Business Management or a related field. (In lieu of a degree, 2 additional years of experience working with the public in customer service will be considered.)
KNOWLEDGE/SKILLS
Basic proficiency in MS Outlook, Word, and Excel.
Type 40 WPM and ability to speak a second language preferred.
To carry out essential functions of the position, a valid Utah driver’s license may be required, with no more than 4 moving violations in the past 3 years and no more than 1 violation of driving under the influence of alcohol and/or drugs within the last ten years.
This job requires an initial and annual credit check.
This job requires regular and predictable attendance.
- OR -
An equivalent combination or relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]
Pay Range: $18.13 Per Hour
If interested, apply before: Tuesday, August 18th, 2026 @ 11:59 PM
As a part-time Administrative Employee, your Total Rewards Benefits Package will include:
11 days of paid time off (6.5 vacation days and 4.5 sick days). Increase in paid time off with tenure at UTA.
10 paid holidays and two (2) floating holidays per year.
Training, development, and career advancement opportunities.
Employee assistance program – includes counseling, legal services, financial planning, etc.
457 Contribution Plan, available for immediate contributions and company matching.
Free transit passes for employees, their spouses, and their dependent children.
UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness.
Discounted cell phone plans with T-Mobile.
Pet insurance plan options (tailored plan coverage based on pet’s health and needs).
Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two work days' notice prior to the need for the accommodation is required.
Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.
Description
Are you a natural problem solver? Do you enjoy helping people? We have a great part-time opportunity that offers paid time off, paid holidays, and more!
The ideal candidate for our Customer Relations Specialist position will enjoy learning new things and solving challenging problems while assisting customers with a variety of issues and concerns.
Responsibilities will include:
Maintaining operations of a customer service center including customer interactions, information, concerns, lost and found, fare media inventory, financial transactions, and coordinating office maintenance.
Providing customers with up-to-date information about UTA service subjects
Handling customer complaints
Distributing transit schedules
Selling fare media directly and through outlets
Working within the organization as a customer advocate to ensure that concerns are addressed and responded to timely.
Working closely with other department representatives and division leaders to identify root causes of customer service issues and to develop solutions to improve service quality and mitigate problems
Work Schedule
The Customer Relations Specialist position is staffed in our Ogden Transit Center in Ogden.
Shifts are part time, Monday through Friday from 2-6pm
During your paid training, which lasts 4-6 weeks, you shifts may be slightly different.
Minimum Qualifications
EXPERIENCE/EDUCATION
Two years working with the public in customer service. Preferred experience in investigating and resolving customer complaints.
One year experience handling and reconciling cash and being in a position of trust with demonstrated self-management.
Associate’s degree in Business Management or a related field. (In lieu of a degree, 2 additional years of experience working with the public in customer service will be considered.)
KNOWLEDGE/SKILLS
Basic proficiency in MS Outlook, Word, and Excel.
Type 40 WPM and ability to speak a second language preferred.
To carry out essential functions of the position, a valid Utah driver’s license may be required, with no more than 4 moving violations in the past 3 years and no more than 1 violation of driving under the influence of alcohol and/or drugs within the last ten years.
This job requires an initial and annual credit check.
This job requires regular and predictable attendance.
- OR -
An equivalent combination or relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]
Pay Range: $18.13 Per Hour
If interested, apply before: Tuesday, August 18th, 2026 @ 11:59 PM
As a part-time Administrative Employee, your Total Rewards Benefits Package will include:
11 days of paid time off (6.5 vacation days and 4.5 sick days). Increase in paid time off with tenure at UTA.
10 paid holidays and two (2) floating holidays per year.
Training, development, and career advancement opportunities.
Employee assistance program – includes counseling, legal services, financial planning, etc.
457 Contribution Plan, available for immediate contributions and company matching.
Free transit passes for employees, their spouses, and their dependent children.
UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness.
Discounted cell phone plans with T-Mobile.
Pet insurance plan options (tailored plan coverage based on pet’s health and needs).
Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two work days' notice prior to the need for the accommodation is required.
Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.
See All 8 Customer Relations Representative Jobs in Utah
Find roles in Utah that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Utah
Where Utah roles are concentrated, by current openings.
Customer Relations Representative Job Market in Utah
A snapshot from current Utah openings, updated as new roles post.
Who's Hiring
What Utah Employers Look For
The qualifications that appear most often in customer relations representative jobs across Utah.
- High school diploma or equivalent required, with an associate or bachelor's degree preferred by most Utah employers
- One or more years of customer service or client-facing experience in a professional setting
- Proficiency with CRM software such as Salesforce, Zendesk, or similar platforms used widely across Utah industries
- Strong written and verbal communication skills with the ability to de-escalate difficult customer situations
- Ability to meet performance metrics including response time, resolution rate, and customer satisfaction scores
- Familiarity with Utah's insurance or financial services regulations is an advantage for roles in those sectors
Customer Relations Representative Jobs in Utah: Frequently Asked Questions
How do you become a customer relations representative in Utah?
Most customer relations representative positions in Utah require at least a high school diploma, though employers in financial services and healthcare increasingly prefer candidates with an associate or bachelor's degree in business, communications, or a related field. No state-issued license is required for the general role, but positions in insurance customer service may require a Utah Property and Casualty or Life and Health producer license issued through the Utah Insurance Department.
Which companies hire customer relations representatives in Utah?
Employers hiring customer relations representatives in Utah right now include State Farm and Utah Transit Authority, based on current listings on Migrate Mate as of August 2026. Utah's concentration of insurance carriers, regional banks, and healthcare systems means these industries generate the most consistent openings for the role statewide.
Which Utah cities have the most customer relations representative jobs?
Kamas, Ogden, and Sandy have the most customer relations representative openings in Utah. Salt Lake City drives the largest share of listings given its density of corporate headquarters, financial institutions, and healthcare networks, while Provo and Ogden attract volume through their growing technology employers and regional business service centers that maintain substantial customer support teams.
How can I get hired as a customer relations representative in Utah with little or no experience?
The most realistic entry path is applying for inbound call center or customer service associate roles at large Utah employers like Intermountain Health, Zions Bancorporation, or regional insurance carriers, which regularly hire candidates without prior industry experience and provide structured onboarding. Lateral moves from retail, hospitality, or front-desk administrative positions are commonly accepted. Completing a basic CRM certification or earning a Utah insurance producer license through the Utah Insurance Department will strengthen an application considerably for roles in finance or insurance.
Where can I find and apply to customer relations representative jobs in Utah?
You can find and apply to customer relations representative jobs in Utah on Migrate Mate, which lists current openings tied to Utah employers. Search the listings, find the roles that match your experience and preferred location, and apply directly to the ones that fit.
See All 8 Customer Relations Representative Jobs in Utah
Find roles in Utah that match your experience and apply in just a few clicks.
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