Customer Service Representative Jobs in Utah
Customer Service Representative jobs in Utah are among the most consistently active in the Mountain West, concentrated in financial services, technology support, retail, and healthcare administration across a state that has become a magnet for corporate contact centers and regional headquarters. Salt Lake City, Provo, and Ogden are the primary hiring hubs, where companies like Qualtrics, Extra Space Storage, and Vivint maintain large customer-facing operations. The most in-demand specialties include technical support, financial account services, and healthcare patient advocacy. See the openings below and apply to the ones that match your experience.
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Showing 5 of 37+ Customer Service Representative jobs
Build Your Career in Rental Sales & Customer Service
We are looking for a customer-focused Rental Sales & Customer Service Representative to support our Murray and Salt Lake area locations. This position combines customer service, sales, computer work, and daily rental operations.
You’ll help customers select the right rental vehicle, process reservations and rental agreements, explain available options, and assist throughout the rental experience. You’ll also communicate with our fleet and operations teams to help ensure vehicles are properly assigned and available when customers need them.
No previous car rental experience is required. We provide training for individuals who are dependable, professional, and motivated to learn.
What You’ll Handle
Customer Service & Rental Transactions
- Greet customers and create a friendly, professional rental experience.
- Assist with reservations, vehicle pickups, returns, extensions, exchanges, and other rental needs.
- Explain rental terms, procedures, and available vehicle options.
- Match customers with vehicles based on their transportation needs.
- Assist local business customers and customers using insurance replacement vehicles.
- Resolve routine questions and concerns while maintaining a positive customer experience.
Sales & Account Support
- Introduce customers to available vehicle upgrades and optional protection products.
- Identify opportunities to provide additional products or services that fit the customer's needs.
- Process rental agreements, payments, and related documentation accurately.
- Maintain complete and accurate customer and rental records.
Vehicle & Branch Operations
- Check vehicles before and after rentals for mileage, fuel level, and overall condition.
- Work with fleet personnel to coordinate vehicle availability and assignments.
- Update rental information and vehicle records using company computer systems.
- Help maintain a clean, organized, and professional branch environment.
- Assist with other branch and rental operations as business needs require.
What We’re Looking For
You may be a great fit if you enjoy meeting people, solving problems, and working toward sales goals while staying organized.
Experience in customer service, sales, retail, hospitality, banking, automotive, transportation, or rental operations is a plus, but we are willing to train the right person.
Successful team members are:
- Friendly, professional, and comfortable interacting with customers.
- Confident communicating and explaining products or services.
- Comfortable with sales and recommending options based on customer needs.
- Detail-oriented when handling payments, contracts, and computer records.
- Able to manage multiple priorities in a busy branch environment.
- Dependable and willing to take initiative.
- Comfortable working both independently and as part of a team.
- Open to learning new software, procedures, and rental processes.
What We Offer
- Biweekly pay
- Sales incentive opportunities
- Paid training
- Health, dental, and vision benefits for eligible employees
- Paid time off
- Holiday pay
- Opportunities for advancement and increased responsibility
- Full-time and part-time opportunities available.
- Weekend availability is required.
- Must be at least 18 years old.
- Must be legally authorized to work in the United States.
- Valid driver's license required.
- Acceptable driving history required, including no more than two moving violations or at-fault accidents within the previous three years.
- Employment is contingent upon successful completion of a background investigation and drug screening.
Build Your Career in Rental Sales & Customer Service
We are looking for a customer-focused Rental Sales & Customer Service Representative to support our Murray and Salt Lake area locations. This position combines customer service, sales, computer work, and daily rental operations.
You’ll help customers select the right rental vehicle, process reservations and rental agreements, explain available options, and assist throughout the rental experience. You’ll also communicate with our fleet and operations teams to help ensure vehicles are properly assigned and available when customers need them.
No previous car rental experience is required. We provide training for individuals who are dependable, professional, and motivated to learn.
What You’ll Handle
Customer Service & Rental Transactions
- Greet customers and create a friendly, professional rental experience.
- Assist with reservations, vehicle pickups, returns, extensions, exchanges, and other rental needs.
- Explain rental terms, procedures, and available vehicle options.
- Match customers with vehicles based on their transportation needs.
- Assist local business customers and customers using insurance replacement vehicles.
- Resolve routine questions and concerns while maintaining a positive customer experience.
Sales & Account Support
- Introduce customers to available vehicle upgrades and optional protection products.
- Identify opportunities to provide additional products or services that fit the customer's needs.
- Process rental agreements, payments, and related documentation accurately.
- Maintain complete and accurate customer and rental records.
Vehicle & Branch Operations
- Check vehicles before and after rentals for mileage, fuel level, and overall condition.
- Work with fleet personnel to coordinate vehicle availability and assignments.
- Update rental information and vehicle records using company computer systems.
- Help maintain a clean, organized, and professional branch environment.
- Assist with other branch and rental operations as business needs require.
What We’re Looking For
You may be a great fit if you enjoy meeting people, solving problems, and working toward sales goals while staying organized.
Experience in customer service, sales, retail, hospitality, banking, automotive, transportation, or rental operations is a plus, but we are willing to train the right person.
Successful team members are:
- Friendly, professional, and comfortable interacting with customers.
- Confident communicating and explaining products or services.
- Comfortable with sales and recommending options based on customer needs.
- Detail-oriented when handling payments, contracts, and computer records.
- Able to manage multiple priorities in a busy branch environment.
- Dependable and willing to take initiative.
- Comfortable working both independently and as part of a team.
- Open to learning new software, procedures, and rental processes.
What We Offer
- Biweekly pay
- Sales incentive opportunities
- Paid training
- Health, dental, and vision benefits for eligible employees
- Paid time off
- Holiday pay
- Opportunities for advancement and increased responsibility
- Full-time and part-time opportunities available.
- Weekend availability is required.
- Must be at least 18 years old.
- Must be legally authorized to work in the United States.
- Valid driver's license required.
- Acceptable driving history required, including no more than two moving violations or at-fault accidents within the previous three years.
- Employment is contingent upon successful completion of a background investigation and drug screening.
See All 37 Customer Service Representative Jobs in Utah
Find roles in Utah that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Utah
Where Utah roles are concentrated, by current openings.
Customer Service Representative Job Market in Utah
A snapshot from current Utah openings, updated as new roles post.
Who's Hiring
What Utah Employers Look For
The qualifications that appear most often in customer service representative jobs across Utah.
- High school diploma or GED equivalent required by most Utah employers
- One or more years of customer-facing or call center experience preferred
- Proficient in CRM software such as Salesforce or Zendesk
- Strong written and verbal communication skills in English
- Ability to work flexible shifts including evenings and weekends
- Familiarity with HIPAA guidelines for healthcare customer service roles
Customer Service Representative Jobs in Utah: Frequently Asked Questions
How do you become a customer service representative in Utah?
Most customer service representative positions in Utah require a high school diploma or equivalent, with no state-issued license needed for the general role. Employers in financial services may expect candidates to obtain a FINRA Series 6 or Series 63 license after hiring. Healthcare customer service roles at Utah hospital systems often require HIPAA training upon onboarding. Building familiarity with CRM platforms and completing a community college customer relations course at institutions like Salt Lake Community College strengthens your application considerably.
Which companies hire customer service representatives in Utah?
Utah customer service representative roles are posted by R1 RCM, Budget, and U-Haul and others right now, based on current listings on Migrate Mate as of September 2026. Utah's strong concentration of technology firms, financial services companies, and healthcare networks means demand is distributed across multiple industries rather than dominated by a single sector.
Which Utah cities have the most customer service representative jobs?
Salt Lake City, Murray, and Ogden account for the greatest share of customer service representative openings in Utah. Salt Lake City anchors demand through its density of corporate headquarters, health systems, and financial institutions, while Provo and Orem benefit from the large technology and software companies that have established operations along the Wasatch Front, and Ogden's distribution and retail base adds a steady secondary market.
Are there remote customer service representative jobs in Utah?
Yes, and more than most fields. About 23% of customer service representative openings tied to Utah are remote or hybrid as of September 2026, reflecting how well the role translates to phone and digital channels. Technical support, financial account services, and software company customer success roles are the most consistently remote, while healthcare patient-facing and in-store retail positions remain largely on-site.
How can I get hired as a customer service representative in Utah with little or no experience?
The most realistic entry path is applying for part-time or seasonal customer service roles at Utah's large retail and technology employers, where training is provided on the job. Companies like Extra Space Storage and Vivint run structured onboarding programs that bring in candidates without prior experience. Completing a customer service or communication certificate through Salt Lake Community College or Utah Valley University signals readiness. Moving laterally from retail associate, receptionist, or data entry roles is a common and accepted route into full-time customer service representative positions.
Where can I find and apply to customer service representative jobs in Utah?
You can find and apply to customer service representative jobs in Utah on Migrate Mate, which lists current openings from employers across the state. Search for roles that fit your experience level and preferred location, then apply directly to the listings that match what you are looking for.
See All 37 Customer Service Representative Jobs in Utah
Find roles in Utah that match your experience and apply in just a few clicks.
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