Mid Level Technical Operations Manager Jobs

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is hiring! We are seeking a knowledgeable and detail-oriented Operations Technical Specialist to support mortgage-backed securities and fixed income operational processing activities. This role is responsible for providing outsourced operational and transactional business process support for clients while ensuring accuracy, timeliness, and quality service within client expectations and contractual requirements. The ideal candidate will bring hands-on experience in MBS allocations, FICC processing, trade support, fail management, and static data oversight, along with strong knowledge of operational workflows and related systems. This role requires the ability to work independently, meet critical daily deadlines, resolve operational issues, and collaborate effectively with internal teams and clients. The Operations Technical Specialist will also serve as a subject matter resource to colleagues and help identify opportunities to improve efficiency and control.

Responsibilities

• Provide outsourced operational and transactional business process support for clients, ensuring quality service and operational performance aligned with client needs and contractual obligations.
• Process MBS Allocations via FICC EPN, ensuring all daily cutoff deadlines are met for pool information, including Ginnie Mae and Fannie Mae activity.
• Communicate and work effectively with client support teams and the trade desk to complete assigned tasks and resolve operational issues in a timely manner.
• Manage FICC comparison processing through RTTM for trade novations and margin positions.
• Monitor, report, and manage aged fail items, including support for CPR Claims processing and resolution.
• Support activities aligned with TMPG (Treasury Market Practice Group) practices and market requirements.
• Execute and monitor trade assignments, ensuring proper handling of legally binding contracts and accurate operational processing.
• Process manual give-ups and reconcile related monthly cash settlements for FICC.
• Maintain and monitor static data and review exception or error queues across systems, including IMPACT and MBSE Bloomberg Monitor.
• Identify, investigate, and resolve breaks, discrepancies, and operational issues while escalating risk items as appropriate.
• Support process improvement efforts by identifying inefficiencies and recommending enhancements to workflows and controls.
• Serve as a technical and operational resource for team members by sharing knowledge, answering questions, and supporting training where needed.
• Ensure adherence to internal procedures, client requirements, and operational controls in a fast-paced, deadline-driven environment.

Qualifications

• 5+ years of experience with a bachelor’s degree or equivalent work experience
• Series 99 preferred
• Hands-on experience with MBS allocations, FICC EPN, RTTM, and fixed income or mortgage-backed securities operational workflows
• Experience with fail reporting, aged item management, and cash settlement reconciliation
• Knowledge of TMPG, trade assignments, and manual give-up processing preferred
• Strong understanding of static data maintenance and exception queue monitoring
• Experience with IMPACT, ION, BPS, Bloomberg, and MBSE systems preferred
• Experience with ICI, BDC, RTTM, BPS, and iMatch is a plus
• Strong commitment to continuous self-development and process improvement
• Open to learning new ideas, systems, and concepts
• Proven ability to work collaboratively as a strong team member while also providing guidance and support when needed
• Ability to deliver high-quality work in a fast-paced, deadline-driven environment
• Strong interpersonal and communication skills, with the ability to build effective relationships with colleagues and clients
• Self-motivated with a strong drive for operational excellence
• Demonstrates a high level of professionalism, accountability, and reliability

Compensation Range: The salary range for this position is between $100,000 - $105,000.

Bonus Eligibility: Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings. All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

Apply by clicking the application link and submitting your information. The deadline to apply for this role is October 1, 2026.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.