Mid Level Technical Sales Support Jobs
Mid level technical sales support jobs go to professionals ready to own client relationships end to end, mentor newer team members, and resolve complex technical challenges with minimal oversight. Roles are concentrated across Technology & Software, Cybersecurity, and Manufacturing, with a mix of on-site, remote, and hybrid positions available, and employers like Fortinet, Twilio, and Spinnaker Support hiring at this level now.
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Showing 5 of 62+ Mid Level Technical Sales Support jobs
INTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
ROLE AND RESPONSIBILITIES
We’re looking for a Technical Customer Support Engineer Tier II to join our Support team in Teaneck, NJ - this is not a remote role. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
A day in the life and how you’ll make an impact:
This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
- Assist in the installation, configuration, and calibration of UVeye products for clients
- Provide technical support during product installations to ensure proper setup and operation
- Troubleshoot and resolve customer technical issues related to machine performance and software
- Monitor, maintain, and update systems to ensure continuous product functionality
- Prepare detailed documentation and reports on installation and calibration activities
- Act as a technical point of contact for clients during installation, calibration, and troubleshooting
- Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
- Ensure effective incident management by tracking and resolving technical issues promptly
BASIC QUALIFICATIONS
- 3+ years of experience in Tier II support, systems administration, or QA engineering
- Bachelor’s degree in Computer Science or a related field
- Proficiency with Linux, Docker, and Kubernetes
- Strong troubleshooting skills across hardware and software domains
- Experience with hardware setup, installation, and calibration (remote)
- Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
- Team-oriented with a customer-first mindset
- Experience with cloud platforms like AWS, Azure, or GCP
- Familiarity with networking equipment (switches, routers, firewalls, load balancers)
- Comfortable using tools like Zendesk, JIRA, and Confluence
- Able to work independently and manage multiple priorities under pressure
PREFERRED QUALIFICATIONS
- Experience working in startup environments
- Proficiency in scripting (Bash, Python)
- Experience with Kubernetes or Docker
Physical Requirements
This role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. The role may also require travel, working in varying environmental conditions, and the use of personal protective equipment (PPE) when appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate salary range for this position is $36/hr - $43/hr.
This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
INTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
ROLE AND RESPONSIBILITIES
We’re looking for a Technical Customer Support Engineer Tier II to join our Support team in Teaneck, NJ - this is not a remote role. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
A day in the life and how you’ll make an impact:
This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
- Assist in the installation, configuration, and calibration of UVeye products for clients
- Provide technical support during product installations to ensure proper setup and operation
- Troubleshoot and resolve customer technical issues related to machine performance and software
- Monitor, maintain, and update systems to ensure continuous product functionality
- Prepare detailed documentation and reports on installation and calibration activities
- Act as a technical point of contact for clients during installation, calibration, and troubleshooting
- Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
- Ensure effective incident management by tracking and resolving technical issues promptly
BASIC QUALIFICATIONS
- 3+ years of experience in Tier II support, systems administration, or QA engineering
- Bachelor’s degree in Computer Science or a related field
- Proficiency with Linux, Docker, and Kubernetes
- Strong troubleshooting skills across hardware and software domains
- Experience with hardware setup, installation, and calibration (remote)
- Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
- Team-oriented with a customer-first mindset
- Experience with cloud platforms like AWS, Azure, or GCP
- Familiarity with networking equipment (switches, routers, firewalls, load balancers)
- Comfortable using tools like Zendesk, JIRA, and Confluence
- Able to work independently and manage multiple priorities under pressure
PREFERRED QUALIFICATIONS
- Experience working in startup environments
- Proficiency in scripting (Bash, Python)
- Experience with Kubernetes or Docker
Physical Requirements
This role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. The role may also require travel, working in varying environmental conditions, and the use of personal protective equipment (PPE) when appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate salary range for this position is $36/hr - $43/hr.
This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
See All 62 Mid Level Technical Sales Support Jobs
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Find JobsMid Level Technical Sales Support Job Market
Who's Hiring
- Fortinet16
- Twilio4
- Spinnaker Support4
- Packsize3
- Ricoh2
Top Industries Hiring
- Technology & Software38
- Cybersecurity11
- Manufacturing7
- Consulting & Professional Services3
- Insurance2
Mid Level Technical Sales Support Jobs: Frequently Asked Questions
How do I get a mid level technical sales support job?
Position your experience around ownership, not just task completion. Highlight accounts or projects you led independently, problems you diagnosed and resolved without escalation, and any cross-functional work with product, engineering, or customer success teams. Tailor your resume to show measurable outcomes, such as improved resolution times or expanded accounts, rather than a list of responsibilities. Demonstrating breadth of product knowledge alongside client-facing results is what separates mid level candidates from earlier-stage applicants.
Which companies hire mid level technical sales supports?
Companies hiring mid level technical sales supports right now include Fortinet, Twilio, and Spinnaker Support, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a mix of technology vendors, industrial manufacturers, and enterprise software firms that need professionals who can bridge the gap between complex products and customer needs without heavy supervision.
Are there remote mid level technical sales support jobs?
Yes, though availability varies by industry and employer. About 35% of mid level technical sales support openings are remote or hybrid as of November 2026, reflecting strong employer demand for experienced professionals who can manage client relationships and technical troubleshooting without being on-site. Hardware-focused roles and those tied to physical installations tend to require more in-person presence than software or SaaS-oriented positions.
How do I move up to a mid level technical sales support role?
Moving from entry level into mid level technical sales support takes deliberate skill-building over time. Focus on deepening product expertise across your company's full catalog, taking ownership of client accounts rather than just assisting on them, and contributing to pre-sales or renewal conversations. Consistently documenting your wins, volunteering to handle escalations, and developing a working knowledge of adjacent areas like solutions engineering or account management all signal readiness to take on a mid level scope.
Which industries hire the most mid level technical sales supports?
Mid Level technical sales support roles concentrate in Technology & Software, Cybersecurity, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their products require sustained post-sale technical engagement, making experienced support professionals critical to both customer retention and revenue expansion.