Technical Services Specialist Jobs
Technical Services Specialist jobs are open across manufacturing, healthcare IT, telecommunications, and enterprise software, from entry-level to senior and lead, with specializations in field support, implementation, and systems troubleshooting. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Showing 5 of 50+ Technical Services Specialist jobs
Union City, CA, US, 94587-1234
- Act as primary contact Technician for Mizuho OSI customers, Account Managers, Field Service Engineers to resolve technical problems and provide technical product support over the phone and via email.
- Serve as the key liaison and technical representative to service providers, hospital operating room supervisors, nurses, doctors, purchasing, biomedical technicians and technical field service representatives.
- Interact with other entities across the organization; ensuring cross functional communication and workflow is positive, interactive, efficient and effective.
- Coordinate and administer the flow of technical services for each service call and follow-up to ensure resolution.
- Develop plans to resolve technical and Mizuho OSI’s operational challenges at the customer’s site and/or procure material for part orders, repair orders, and field-dispatched repairs. May also coordinate return of equipment for on-site repair, if applicable.
- Assist in the development and testing of FRU’s (Field Replaceable Units) and FRI’s (Field Replaceable Instructions) for release
- Facilitate troubleshooting options over the phone to determine the root cause and corrective action in order to repair the problem.
- Provide frequent and timely information to team members.
- Share knowledge and instruct other members of the department and the company, by passing along skills and information to assist then in their development.
- Understand, follow and support Mizuho OSI’s internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards).
- Requires 2 -4 yeras of related experience and Associates Degree in electrical, mechanical, applied science, or equivalent.
- Ability to read blueprints and technical drawings commonly developed in AutoCAD or other similar drawing programs that present mechanical, electrical, electronic, and technical information.
- Ability to use computer applications such as Word, Outlook, and ERP/CRM software (i.e. SAP/SFDC/ServiceMax).
- Ability to read schematics and technical material to assist the field in troubleshooting issues.
- Ability to use testing equipment such as: multi-meter, oscilloscope, torque wrench, etc.
- Ability to assist in documenting and/or up-dating controlled SOPS / service Procedures
- Ability to clearly express oneself verbally in the English language (additional languages also preferred). Ability to communicate effectively and in a courteous and professional manner. Ability to effectively communicate to troubleshoot problems over the phone and determine the root cause and corrective action is essential.
- Excellent diplomacy and negotiation skills in order to calm distressed customers and manage technical and business situations at Mizuho OSI; ability to build rapport to create successful relationships despite challenging situations.
- Ability to quickly problem-solve and find solutions to problems as they arise with client contacts, logistics, procurement, and/or products within the framework of Mizuho OSI business practices.
- Ability to follow-up, take ownership of tasks, be enthusiastic and diligent to see tasks effectively communicated and completed.
- Understanding of quality systems and continuous improvement concepts.
- Able to demonstrate an understanding, and the regular use of a time management process, which systematically structures one’s own work to provide for effective task performance and to plan and prioritize items to meet future demands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Scale: $92,000- $98,000 DOE + potential annual bonus + comprehensive beneftis package
EOE STATEMENT
Mizuho OSI is an Equal Opportunity Employer and makes business decisions based on job related criteria only. Company policy prohibits unlawful discrimination based on race, color, religious creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, sexual identity, or any other consideration made unlawful by federal, state or local laws.
Mizuho OSI conducts criminal conviction background checks and drug screening through a third-party screening vendor which includes searches of address history, criminal convictions, court records, education verification, employment verification, and reference checks. In addition, depending on the nature of the position for which you are applying, a motor vehicle driving report, a credit report, and/or ID checks in other non-U.S. countries are also included.
Criminal conviction background checks will run after an applicant has received and accepted a conditional offer of employment. After a conditional offer is made and before any background check is performed, applicants will receive background check disclosure and consent forms under state and federal laws, such as the Fair Credit Reporting Act and the Investigative Consumer Reporting Agencies Act. Existence of a criminal record is not an automatic bar to employment. An assessment will be made about whether the conviction has a direct and adverse relationship to the job in question. No job offer will be withdrawn, and no adverse action will be taken against any employee, based on the results of a criminal conviction background check, without an individualized assessment of whether the applicant’s conviction history has direct and adverse relationship with the specific duties of the job in question.
- Privately held company with a tradition of market leadership and best-in-class innovation
- Fast-paced entrepreneurial culture focused on dramatically improving patient outcomes through personal empowerment
- Emphasis on continuous improvement and celebration of our values of R.E.S.P.E.C.T. and the Mizuho OSI Way.
- Create innovative solutions designed and manufactured at our HQ in Northern California
The Mizuho OSI Way
In 1978, we set out to change the way patients undergo surgery. As a Mizuho OSI customer, you can expect our commitment to the following…
- We commit to your satisfaction. If you are dissatisfied, we will strive to make it right.
- We do things the right way. We commit to hire people with competence, generosity and a caring attitude.
- We motivate our employees to use their individual strengths to provide creative solutions, changes, and innovations.
- We anticipate your needs through customer experiences, thus nurturing our relationships.
Collectively, this creates an environment that enables and inspires healthcare professionals to improve the lives of patients.
Dare to go further. Care to do more.
BENEFITS
At Mizuho OSI, we believe better solutions and decisions are born of diversity and are proudly an EEO/AA employer. We offer a comprehensive benefits package that includes: medical, dental, vision, life insurance, 401k with matching, educational assistance and more.
FOR OUR SERVICE MEMBERS AND VETERANS
Mizuho OSI values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at Mizuho OSI, please contact HR at (510) 429-1500.
FOR PERSONS WITH DISABILITIES
If you are a person with a disability or a disabled Veteran and are applying for a job with Mizuho OSI, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, feel free to contact HR at (510) 429-1500.
Union City, CA, US, 94587-1234
- Act as primary contact Technician for Mizuho OSI customers, Account Managers, Field Service Engineers to resolve technical problems and provide technical product support over the phone and via email.
- Serve as the key liaison and technical representative to service providers, hospital operating room supervisors, nurses, doctors, purchasing, biomedical technicians and technical field service representatives.
- Interact with other entities across the organization; ensuring cross functional communication and workflow is positive, interactive, efficient and effective.
- Coordinate and administer the flow of technical services for each service call and follow-up to ensure resolution.
- Develop plans to resolve technical and Mizuho OSI’s operational challenges at the customer’s site and/or procure material for part orders, repair orders, and field-dispatched repairs. May also coordinate return of equipment for on-site repair, if applicable.
- Assist in the development and testing of FRU’s (Field Replaceable Units) and FRI’s (Field Replaceable Instructions) for release
- Facilitate troubleshooting options over the phone to determine the root cause and corrective action in order to repair the problem.
- Provide frequent and timely information to team members.
- Share knowledge and instruct other members of the department and the company, by passing along skills and information to assist then in their development.
- Understand, follow and support Mizuho OSI’s internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards).
- Requires 2 -4 yeras of related experience and Associates Degree in electrical, mechanical, applied science, or equivalent.
- Ability to read blueprints and technical drawings commonly developed in AutoCAD or other similar drawing programs that present mechanical, electrical, electronic, and technical information.
- Ability to use computer applications such as Word, Outlook, and ERP/CRM software (i.e. SAP/SFDC/ServiceMax).
- Ability to read schematics and technical material to assist the field in troubleshooting issues.
- Ability to use testing equipment such as: multi-meter, oscilloscope, torque wrench, etc.
- Ability to assist in documenting and/or up-dating controlled SOPS / service Procedures
- Ability to clearly express oneself verbally in the English language (additional languages also preferred). Ability to communicate effectively and in a courteous and professional manner. Ability to effectively communicate to troubleshoot problems over the phone and determine the root cause and corrective action is essential.
- Excellent diplomacy and negotiation skills in order to calm distressed customers and manage technical and business situations at Mizuho OSI; ability to build rapport to create successful relationships despite challenging situations.
- Ability to quickly problem-solve and find solutions to problems as they arise with client contacts, logistics, procurement, and/or products within the framework of Mizuho OSI business practices.
- Ability to follow-up, take ownership of tasks, be enthusiastic and diligent to see tasks effectively communicated and completed.
- Understanding of quality systems and continuous improvement concepts.
- Able to demonstrate an understanding, and the regular use of a time management process, which systematically structures one’s own work to provide for effective task performance and to plan and prioritize items to meet future demands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Scale: $92,000- $98,000 DOE + potential annual bonus + comprehensive beneftis package
EOE STATEMENT
Mizuho OSI is an Equal Opportunity Employer and makes business decisions based on job related criteria only. Company policy prohibits unlawful discrimination based on race, color, religious creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, sexual identity, or any other consideration made unlawful by federal, state or local laws.
Mizuho OSI conducts criminal conviction background checks and drug screening through a third-party screening vendor which includes searches of address history, criminal convictions, court records, education verification, employment verification, and reference checks. In addition, depending on the nature of the position for which you are applying, a motor vehicle driving report, a credit report, and/or ID checks in other non-U.S. countries are also included.
Criminal conviction background checks will run after an applicant has received and accepted a conditional offer of employment. After a conditional offer is made and before any background check is performed, applicants will receive background check disclosure and consent forms under state and federal laws, such as the Fair Credit Reporting Act and the Investigative Consumer Reporting Agencies Act. Existence of a criminal record is not an automatic bar to employment. An assessment will be made about whether the conviction has a direct and adverse relationship to the job in question. No job offer will be withdrawn, and no adverse action will be taken against any employee, based on the results of a criminal conviction background check, without an individualized assessment of whether the applicant’s conviction history has direct and adverse relationship with the specific duties of the job in question.
- Privately held company with a tradition of market leadership and best-in-class innovation
- Fast-paced entrepreneurial culture focused on dramatically improving patient outcomes through personal empowerment
- Emphasis on continuous improvement and celebration of our values of R.E.S.P.E.C.T. and the Mizuho OSI Way.
- Create innovative solutions designed and manufactured at our HQ in Northern California
The Mizuho OSI Way
In 1978, we set out to change the way patients undergo surgery. As a Mizuho OSI customer, you can expect our commitment to the following…
- We commit to your satisfaction. If you are dissatisfied, we will strive to make it right.
- We do things the right way. We commit to hire people with competence, generosity and a caring attitude.
- We motivate our employees to use their individual strengths to provide creative solutions, changes, and innovations.
- We anticipate your needs through customer experiences, thus nurturing our relationships.
Collectively, this creates an environment that enables and inspires healthcare professionals to improve the lives of patients.
Dare to go further. Care to do more.
BENEFITS
At Mizuho OSI, we believe better solutions and decisions are born of diversity and are proudly an EEO/AA employer. We offer a comprehensive benefits package that includes: medical, dental, vision, life insurance, 401k with matching, educational assistance and more.
FOR OUR SERVICE MEMBERS AND VETERANS
Mizuho OSI values the service Veterans and their family members have given to our country and we support the hiring of returning Service Members and military spouses. If you are a Veteran or wounded warrior and would like assistance with the employment process at Mizuho OSI, please contact HR at (510) 429-1500.
FOR PERSONS WITH DISABILITIES
If you are a person with a disability or a disabled Veteran and are applying for a job with Mizuho OSI, we would like to ensure your application process goes as smoothly as possible. If you need additional assistance, information or answers to your questions, feel free to contact HR at (510) 429-1500.
See All 50 Technical Services Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsTechnical Services Specialist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in technical services specialist jobs.
- Associate or bachelor's degree in information technology, engineering, or a related technical field
- Hands-on experience troubleshooting hardware, software, or networked systems in a support environment
- Familiarity with ticketing and service management platforms such as ServiceNow or similar ATS tools
- CompTIA A+, ITIL Foundation, or equivalent vendor-neutral support certification
- Strong written and verbal communication skills for technical documentation and end-user interaction
- Ability to work independently in the field or on-site at customer locations with minimal supervision
Tips for Your Technical Services Specialist Job Search
Tailor your resume to service tiers
Technical services specialist roles often specify Tier 1, Tier 2, or Tier 3 support. Match your resume's language to the tier level in each posting, highlighting escalation experience or independent resolution rates that align with that level.
Certify the platforms listed in postings
Many listings require certifications in specific vendor platforms like CompTIA A+, ITIL, or Cisco. If you hold relevant credentials, list each one with its full title and issue date so automated screening tools don't filter you out before a human sees your application.
Apply early to roles that fit
Migrate Mate lists technical services specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your industry vertical
A technical services specialist role in medical devices requires different domain knowledge than one in network infrastructure. Filter for postings that name the vertical you have hands-on experience in, since employers expect you to know the regulatory and operational context from day one.
Demonstrate your documentation habits upfront
Hiring managers for these roles check whether candidates document issues and resolutions consistently. Add a line to your resume or cover letter that describes the ticketing system you used and how you structured your case notes, not just that you have support experience.
Prepare a break-fix walkthrough for technical interviews
Expect at least one scenario question where you diagnose a failing system or service under time pressure. Prepare a structured walkthrough of a real incident you resolved, covering how you isolated the root cause and what you communicated to stakeholders during the outage.
Technical Services Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most technical services specialists?
The companies hiring the most technical services specialists right now include Milton Cat, Jacobs, and NextEra Energy, with the largest share of openings in Texas, Florida, and Illinois, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated in enterprise IT services, healthcare technology, and industrial equipment sectors.
How many technical services specialist jobs are remote?
About 100% of technical services specialist openings are fully remote or hybrid as of November 2026, though the share varies significantly by function. Implementation and software support roles are the most likely to allow remote work, while field service and hardware-focused positions almost always require on-site presence at customer or company locations.
How do you become a technical services specialist?
Start by building foundational technical knowledge through a degree or vocational program in IT, electronics, or engineering, then earn an entry-level certification such as CompTIA A+ or ITIL Foundation to validate your skills. Gain hands-on experience through help desk, field technician, or junior support roles, and progressively take on more complex troubleshooting responsibilities. Employers look for candidates who can document issues clearly and communicate solutions to non-technical users.
Can you get hired as a technical services specialist with little experience?
Yes, some employers hire candidates with limited formal experience if they can demonstrate practical troubleshooting skills and a relevant certification. Entry points often include Tier 1 support roles, internships with technology vendors, or technician positions at managed service providers. Building a portfolio of resolved issues, even from home lab projects or volunteer IT work, can offset a short work history when applying.
What does the technical services specialist interview process look like?
The process typically begins with a recruiter screen focused on your technical background and availability, followed by a panel or one-on-one interview with a technical lead who walks through scenario-based questions about diagnosing failures or handling escalations. Many employers include a practical component where you troubleshoot a simulated issue or walk through a past incident in detail. References or background checks are usually completed before an offer is extended.
Where can I find and apply to technical services specialist jobs?
You can find and apply to technical services specialist jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing. New openings are added regularly, so checking back frequently gives you access to positions before they fill.
See All 50 Technical Services Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs