Technical Support Agent Jobs in Michigan
Technical Support Agent jobs in Michigan are open across Detroit, Grand Rapids, and Ann Arbor and other Michigan metros, with employers like Dematic, Applied Innovation, and Stellantis hiring at every experience level. Find a role that fits below and apply directly.
Find Technical Support Agent JobsOverview
Showing 5 of 117+ Technical Support Agent jobs
INTRODUCTION
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $ to $ an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
TASKS AND QUALIFICATIONS:
What You Will do in This Role:
- Participates in the support of semi-complex systems that integrate hardware and software.
- Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
- Provides troubleshooting expertise to Dematic's customers.
- Travel between 20-30% to different customer locations which may include weekends and overtime.
What We are Looking For:
- Bachelor's Degree
- 2+ years' experience in a related field providing Customer Service Support
- Experience with Allen Bradley Logix PLC controls platforms
- Experience with controls hardware troubleshooting
- Siemens and Modicon PLC experience a plus
INTRODUCTION
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $ to $ an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
TASKS AND QUALIFICATIONS:
What You Will do in This Role:
- Participates in the support of semi-complex systems that integrate hardware and software.
- Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
- Provides troubleshooting expertise to Dematic's customers.
- Travel between 20-30% to different customer locations which may include weekends and overtime.
What We are Looking For:
- Bachelor's Degree
- 2+ years' experience in a related field providing Customer Service Support
- Experience with Allen Bradley Logix PLC controls platforms
- Experience with controls hardware troubleshooting
- Siemens and Modicon PLC experience a plus
See All 117+ Technical Support Agent Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Technical Support Agent JobsTechnical Support Agent Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Technical Support Agent Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
- Dematic7
- Applied Innovation5
- Stellantis5
- Tata Consultancy Services (TCS)5
- Conexess4
Top Industries Hiring
- Technology & Software28
- Automotive16
- Manufacturing16
- Consulting & Professional Services11
- Education10
What Michigan Employers Look For
The qualifications that appear most often in technical support agent jobs across Michigan.
- Proficiency with a helpdesk or ticketing platform such as Zendesk or ServiceNow
- Strong written and verbal communication skills for customer-facing interactions
- Experience troubleshooting hardware, software, or network connectivity issues
- Ability to manage multiple open tickets simultaneously and prioritize by severity
- CompTIA A+ certification or equivalent entry-level IT credential preferred
- High school diploma required, associate or bachelor's degree in IT preferred
Technical Support Agent Jobs in Michigan: Frequently Asked Questions
How many technical support agent jobs are there in Michigan?
There are 117+ technical support agent openings in Michigan on Migrate Mate as of June 2026, with the most roles in Detroit, Grand Rapids, and Ann Arbor. New positions post regularly as employers across Michigan hire.
How much do technical support agents make in Michigan?
Technical support agents in Michigan earn a median of about $56,240 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,150 for the lowest 10% to over $84,940 for the top 10%. Pay rises with experience, specialty, and employer.
Which Michigan cities have the most technical support agent jobs?
Detroit, Grand Rapids, and Ann Arbor have the most technical support agent openings in Michigan right now, with additional roles spread across smaller metros statewide.
Which companies hire technical support agents in Michigan?
Employers hiring technical support agents in Michigan include Dematic, Applied Innovation, and Stellantis, based on current listings on Migrate Mate as of June 2026.
Are there remote technical support agent jobs in Michigan?
Yes. About 14% of technical support agent openings tied to Michigan are remote or hybrid as of June 2026. The rest are on-site roles based in Michigan metros.
How do I apply for technical support agent jobs in Michigan?
You can apply to technical support agent jobs in Michigan directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Michigan location, then apply to each one that fits.
See All 117+ Technical Support Agent Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
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