Technical Support Associate Jobs in Portland, OR
Technical Support Associate jobs in Portland are in active demand, concentrated in the Pearl District, Lloyd District, and the Beaverton-Hillsboro tech corridor, across software, managed services, and healthcare IT. Employers hiring right now include Smarsh, Autodesk, and Kanto Corporation. Scan the live roles below and apply to whichever ones fit.
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Technical Sales Account Manager (New Business Focus)
East Side Plating – Portland, OR
Base Salary + Commission | High-Growth Opportunity
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Drive Growth. Build New Business. Make an Impact.
East Side Plating provides responsible metal finishing solutions that are functional, durable, and beautiful. We serve customers across multiple industries and are committed to quality, environmental responsibility, and long-term partnerships.
We are seeking a results-driven Technical Sales Account Manager whose primary focus is new business development and revenue growth.
This is not an order-taking role. We are looking for a motivated sales professional who enjoys prospecting, opening doors, and building new customer relationships in the manufacturing sector.
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Position Overview
The Technical Sales Account Manager is responsible for generating profitable revenue growth by:
- Prospecting and developing new accounts
- Expanding opportunities within underdeveloped accounts
- Building longterm, marginfocused customer partnerships
This role combines:
- Outside sales (prospecting, plant visits, relationship development)
- Inside sales (quoting, technical review, followup)
Travel is primarily within the Portland metro area, with occasional travel in the Pacific Northwest.
Success in this role is measured by:
- New account acquisition
- Revenue growth
- Gross margin performance
- Quotetoorder conversion rates
Compensation includes a base salary plus uncapped commission tied to performance.
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What You’ll Do
Lead New Business Development
- Identify and target new manufacturing customers
- Proactively prospect through calls, visits, networking, and referrals
- Develop and execute strategic territory growth plans
- Consistently build and maintain a strong sales pipeline
Drive Profitable Revenue
- Prepare accurate, marginfocused quotes
- Interpret engineering drawings and specifications
- Ensure pricing aligns with company profitability targets
- Convert opportunities into longterm accounts
Serve as Technical & Commercial Liaison
- Provide guidance on plating, electroless nickel, zinc systems, powder coating, and related finishing processes
- Collaborate with operations, scheduling, quality, and shipping teams
- Help resolve technical or quality issues professionally and efficiently
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Qualifications
Required
- Proven success in new business development within manufacturing, industrial, or technical sales
- Demonstrated ability to prospect and close new accounts
- Strong understanding of metal finishing processes (plating, electroless nickel, zinc, powder coating preferred)
- Ability to read and interpret engineering drawings and specifications
- Strong analytical and quantitative skills
- Excellent negotiation and relationshipbuilding skills
- High attention to detail in quoting and order review
- Valid driver’s license and personal vehicle (mileage reimbursed)
- Ability to walk production areas and engage in plant environments
Preferred
- Bachelor’s degree in Business, Marketing, Engineering, or related field
- Experience working with a manufacturing ERP system
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Who Thrives in This Role
This position is ideal for someone who:
- Enjoys opening new doors and building something from the ground up
- Is competitive and motivated by measurable results
- Takes ownership of a territory and treats it like a business
- Is comfortable discussing pricing, margins, and value
- Can confidently communicate with engineers, buyers, and plant managers
If you prefer maintaining existing accounts without actively pursuing new opportunities, this may not be the right fit.
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Why Join East Side Plating?
- Established and respected regional manufacturer
- Performancebased compensation with upside potential
- Highvisibility role with direct impact on company growth
- Local territory with manageable travel requirements
- Opportunity to shape your market and earnings
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If you are a technically capable, growth-focused sales professional who wants to build new business in the manufacturing sector, we would like to hear from you.
Apply today and help East Side Plating continue delivering finishing solutions that are functional, durable, and beautiful.
About East Side Plating Inc
With over 75 years of experience, East Side Plating in Portland, OR is a trusted leader in surface finishing services, helping businesses enhance the durability, appearance, and performance of their parts. As a one-stop shop for plating, powder coating, polishing, and laser marking, we serve businesses of all sizes, delivering high-quality results that meet industry standards. Our customer-focused approach ensures precise finishes and timely delivery, making us a reliable partner in the manufacturing process.See All 30 Technical Support Associate Jobs in Portland
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Electronics & Hardware
- Manufacturing
- Retail
Technical Support Associate Jobs in Portland: Frequently Asked Questions
How do I get a technical support associate job in Portland?
Focus your search on Portland's software companies, managed service providers, and healthcare systems, which hire technical support associates most consistently. The Pearl District and the Beaverton-Hillsboro corridor along the MAX line are the densest clusters. Candidates who can demonstrate hands-on troubleshooting experience, even from internships or home lab projects, and hold a CompTIA A+ or similar certification tend to move through hiring faster in this market.
Which companies hire technical support associates in Portland?
Portland technical support associate roles are posted by Smarsh, Autodesk, and Kanto Corporation and others right now, based on current listings on Migrate Mate as of July 2026. Portland's mix of mid-size technology firms, regional healthcare networks, and managed service providers creates steady, broad demand for this role across the metro.
Are there remote technical support associate jobs in Portland?
Yes, though availability depends on the role: desk-based and software support positions are frequently remote, while hardware, on-site, or break-fix roles almost always require physical presence. About 47% of technical support associate openings tied to Portland are remote or hybrid as of July 2026, reflecting the city's strong software and SaaS employer base. Cloud and application support positions are the most consistently remote in the Portland market.
How can I get a technical support associate job in Portland with little or no experience?
The most realistic entry path in Portland is landing a help desk or IT support specialist role at one of the metro's many managed service providers, which routinely hire entry-level candidates and train on the job. Community College programs at Portland Community College offer certificates that local employers recognize. Volunteering with nonprofits for tech setup or supporting small businesses in the Alberta Arts District or Division Street corridors can also build a portfolio that gets attention.
Which industries hire the most technical support associates in Portland?
Portland technical support associate roles concentrate in Technology & Software, Consulting & Professional Services, and Electronics & Hardware, based on current listings on Migrate Mate as of July 2026. Portland's established software and SaaS sector, large regional healthcare systems, and a growing base of fintech and e-commerce companies collectively drive sustained demand for technical support talent in the metro.
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