Mid Level Technical Support Manager Jobs

Mid level technical support manager jobs go to professionals ready to own support operations end to end, mentor junior agents, and drive process improvements with minimal oversight. Openings run across Technology & Software, Healthcare & Medical Services, and Manufacturing, with Fortinet, Amazon, and UVEye among the employers hiring at this level now.

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Overview

Open roles343+
Top stateCalifornia
Top employerFortinet
Top cityAtlanta, GA
Work type77% On-site
Top industryTechnology

Showing 5 of 343+ Mid Level Technical Support Manager jobs

Piedmont Healthcare
Mgr Financial Planning
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Piedmont Healthcare
New 1m ago
Mgr Financial Planning
Piedmont Healthcare
Atlanta, Georgia
Business Strategy
Product Management
Project Management
Master's degree in accounting
10,000+

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KBR
Supervisor—Technical Area Lead (TAL), ISS Station Support Computer (SSC) Laptops & Networking Integration
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KBR
New 1m ago
Supervisor—Technical Area Lead (TAL), ISS Station Support Computer (SSC) Laptops & Networking Integration
KBR
Houston, Texas
Business Operations
Program Management
Project Management
Bachelor's degree
10,000+

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Novo Nordisk, Inc.
Maintenance Technician I/II - Technical Support
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Novo Nordisk, Inc.
New 1m ago
Maintenance Technician I/II - Technical Support
Novo Nordisk, Inc.
Clayton, North Carolina
Engineering (Non-Software)
Manufacturing Engineering
Project Management
Associate's degree
10,000+

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A
2nd shift - Machining Technical Support - Lead
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A
New 1m ago
2nd shift - Machining Technical Support - Lead
Astemo
Rock Spring, Georgia
Engineering (Non-Software)
Maintenance & Repair
Skilled Trades
Specialized Engineering
High school diploma or GED

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Park Place Technologies
Technical Support Engineer - Level 3 (Onboarding)
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Park Place Technologies
New 1m ago
Technical Support Engineer - Level 3 (Onboarding)
Park Place Technologies
Highland Heights, Ohio
Customer Support
IT Support
Technical Program Management
Bachelor's degree
1,001-5,000

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Mid Level Technical Support Manager Job Market

Who's Hiring

  • Fortinet
    Fortinet12
  • Amazon
    Amazon11
  • UVEye
    UVEye7
  • TE Connectivity
    TE Connectivity6
  • LangChain
    LangChain5

Top Industries Hiring

  • Technology & Software87
  • Healthcare & Medical Services35
  • Manufacturing32
  • Electronics & Hardware26
  • Retail19

Mid Level Technical Support Manager Jobs: Frequently Asked Questions

How do I get a mid level technical support manager job?

Position your experience around ownership and measurable outcomes. Highlight instances where you led a support initiative, reduced ticket resolution times, or trained junior team members without heavy supervision. Recruiters at this level want to see that you can manage competing priorities and make decisions independently, so tailor your application materials to show scope of responsibility, not just task completion.

Which companies hire mid level technical support managers?

Companies hiring mid level technical support managers right now include Fortinet, Amazon, and UVEye, based on current listings on Migrate Mate as of July 2026. Both established enterprises and fast-growing technology companies hire at this level, particularly those scaling their customer operations or replacing legacy support workflows.

Are there remote mid level technical support manager jobs?

Yes, though availability varies by employer and industry. About 23% of mid level technical support manager openings are remote or hybrid as of July 2026, making this one of the more flexible roles in operations and customer success. Hybrid arrangements are common at companies that require occasional on-site collaboration for team leadership and escalation handling.

How do I move up to a mid level technical support manager role?

The path from entry level to mid level centers on deepening technical fluency and building a record of ownership. Taking on tier-two escalations, volunteering to document processes, and coaching newer colleagues all signal readiness for greater responsibility. Employers look for professionals who have driven a measurable improvement in support quality or efficiency, even informally, before stepping into a formal mid level role.

Which industries hire the most mid level technical support managers?

Mid Level technical support manager roles concentrate in Technology & Software, Healthcare & Medical Services, and Manufacturing, based on current listings on Migrate Mate as of July 2026. These sectors tend to maintain large end-user or customer bases that require structured support teams, creating consistent demand for managers who can own day-to-day operations and develop junior staff.