Technical Support Representative Jobs in Hawaii
Technical Support Representative jobs in Hawaii concentrate in telecommunications, hospitality technology, defense contracting, and state government IT, with demand at every level from entry-level help desk to senior technical specialist. Most hiring is in Honolulu, where companies like Hawaiian Telcom, Booz Allen Hamilton, and Leidos maintain lasting operations, with additional openings in Hilo and Kailua-Kona tied to tourism and utilities infrastructure. The most in-demand specialties are network troubleshooting, enterprise software support, and customer-facing IT helpdesk for hospitality systems. Find a role that fits below and apply directly.
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The Technical Trainer at Servco is responsible for instructing and facilitating training classes for technicians, service staff and managers; managing tools, equipment, vehicles, simulators, and the training facility; writing curriculum and executing changes in training course materials; and maintaining training database.
KEY OUTCOMES:
- Conducts training classes for service department technicians, service staff, and managers
- Conducts training classes for external training organizations and companies as needed
- Identifies opportunities and implements improvements to training processes to support performance and compliance
- Develops and re-writes modifications to current training course materials and provides feedback on course improvements
- Develops skill levels and knowledge of staff and apprentice technicians
- Maintains storage of training department tools, simulators, vehicles and other equipment
- Maintains training facility
- Updates and maintains training database information
QUALIFICATIONS:
- Associate Degree in Auto Technology or related field
- 4 years of Diagnostic experience as an automotive technician or mechanic. Lead Technician or Shop Foreman preferred
- Valid driver's license and clean driving record
- Ability to operate both automatic and standard shift vehicles
- Prior training, mentoring, or instructional experience (formal or informal) is a plus
- Strong technical knowledge of vehicle systems with the ability to explain and communicate concepts clearly to others
- Toyota, Lexus, or Subaru experience preferred
- Advanced automotive diagnostic skills
- All 8 Automotive ASE certifications and L1 ASE preferred
- Intermediate level proficiency with Microsoft Office
- Strong written and verbal communication skills
- Effective presentation skills
- Understanding of effective training methods and administering training programs
At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $64,200.00 - $97,640.00 per yearThe Technical Trainer at Servco is responsible for instructing and facilitating training classes for technicians, service staff and managers; managing tools, equipment, vehicles, simulators, and the training facility; writing curriculum and executing changes in training course materials; and maintaining training database.
KEY OUTCOMES:
- Conducts training classes for service department technicians, service staff, and managers
- Conducts training classes for external training organizations and companies as needed
- Identifies opportunities and implements improvements to training processes to support performance and compliance
- Develops and re-writes modifications to current training course materials and provides feedback on course improvements
- Develops skill levels and knowledge of staff and apprentice technicians
- Maintains storage of training department tools, simulators, vehicles and other equipment
- Maintains training facility
- Updates and maintains training database information
QUALIFICATIONS:
- Associate Degree in Auto Technology or related field
- 4 years of Diagnostic experience as an automotive technician or mechanic. Lead Technician or Shop Foreman preferred
- Valid driver's license and clean driving record
- Ability to operate both automatic and standard shift vehicles
- Prior training, mentoring, or instructional experience (formal or informal) is a plus
- Strong technical knowledge of vehicle systems with the ability to explain and communicate concepts clearly to others
- Toyota, Lexus, or Subaru experience preferred
- Advanced automotive diagnostic skills
- All 8 Automotive ASE certifications and L1 ASE preferred
- Intermediate level proficiency with Microsoft Office
- Strong written and verbal communication skills
- Effective presentation skills
- Understanding of effective training methods and administering training programs
At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $64,200.00 - $97,640.00 per yearSee All 23 Technical Support Representative Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find JobsTechnical Support Representative Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Technical Support Representative Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Telecommunications
- Banking & Financial Services
What Hawaii Employers Look For
The qualifications that appear most often in technical support representative jobs across Hawaii.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience diagnosing hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as ServiceNow, Zendesk, or Jira
- Strong verbal and written communication skills for remote and in-person client interaction
- Familiarity with Windows and macOS operating environments and basic networking protocols
- Ability to obtain a security clearance for defense or government contractor positions in Hawaii
Technical Support Representative Jobs in Hawaii: Frequently Asked Questions
How do you become a technical support representative in Hawaii?
Most technical support representative roles in Hawaii require at minimum a high school diploma plus relevant certifications, with many employers preferring an associate or bachelor's degree in IT or computer science. Widely recognized entry credentials include CompTIA A+, Network+, and Microsoft certifications. Hawaii has no state-issued license specific to technical support work, so candidates build their path through certifications, hands-on experience, and employer-sponsored training, particularly within Honolulu's active government and defense IT sectors.
Which companies hire technical support representatives in Hawaii?
Employers hiring technical support representatives in Hawaii right now include H&R Block, HII, and Booz Allen Hamilton, based on current listings on Migrate Mate as of July 2026. Hawaii's defense contracting industry, state government agencies, and major hospitality technology providers are among the most consistent sources of technical support hiring on the islands.
Which Hawaii cities have the most technical support representative jobs?
Honolulu, Hilo, and Wahiawā have the most technical support representative openings in Hawaii. Honolulu drives the majority of listings due to its concentration of federal agencies, defense contractors, and large corporate headquarters, while Hilo and Kailua-Kona openings are primarily supported by utilities, tourism operations, and regional healthcare systems that maintain dedicated IT support teams.
Are there remote technical support representative jobs in Hawaii?
Yes, and more than many fields, since a significant share of technical support work can be performed entirely over phone, chat, and remote desktop tools. About 20% of technical support representative openings tied to Hawaii are remote or hybrid as of July 2026, reflecting broad employer acceptance of distributed support teams. Roles focused on software support, SaaS platforms, and enterprise helpdesk tend to be the most remote-eligible.
How can I get hired as a technical support representative in Hawaii with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification, which Hawaii employers across government IT, hospitality technology, and defense contracting treat as a minimum baseline for junior candidates. State of Hawaii executive agencies and the University of Hawaii system regularly post entry-level IT support associate roles that accept candidates without prior professional experience. Lateral moves from customer service, retail electronics, or administrative IT roles at organizations like Hawaiian Electric or Hawaii Pacific Health also open doors, giving candidates demonstrable client-facing and problem-solving experience relevant to technical support work.
Where can I find and apply to technical support representative jobs in Hawaii?
You can find and apply to technical support representative jobs in Hawaii on Migrate Mate, which lists current openings tied to the Hawaiian Islands. Search the listings to identify roles that match your experience and target location, then apply directly to the ones that fit.
See All 23 Technical Support Representative Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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