INTRODUCTION

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. At Xylem, we're dedicated to solving the world's toughest water challenges.

ROLE

As a Field Service Technician based out of Fort Myers, FL, you'll play a critical role in helping communities maintain reliable wastewater infrastructure by supporting customers throughout the surrounding territory. If you enjoy hands-on technical work, solving complex problems, and working independently in the field, this is an opportunity to build a rewarding career while making a meaningful impact on essential water systems. We provide comprehensive product training and are eager to invest in candidates with strong mechanical and electrical aptitude.

As a Field Service Technician, you'll be the trusted technical expert customers rely on to keep their wastewater pumping equipment and control systems operating safely and efficiently. Using a company-provided service vehicle, you'll travel to customer sites to install, troubleshoot, maintain, and commission critical equipment that supports local water infrastructure.

Key Responsibilities

• Troubleshoot and repair PLC-controlled equipment, electrical systems, and control panels
• Diagnose and resolve electrical, mechanical, and controls-related issues in the field
• Perform equipment start-ups, commissioning, and operational testing
• Service submersible wastewater pumps, pumping stations, and related control systems
• Read and interpret electrical schematics, wiring diagrams, and control logic
• Complete preventive maintenance, repairs, and emergency service work
• Document service activities, findings, and work performed accurately
• Maintain a safe work environment and follow all safety procedures
• Build strong customer relationships through professional communication and technical expertise

What To Expect

• Primarily day-shift schedule with opportunities for overtime
• Travel throughout the assigned service territory
• Participation in a paid on-call rotation that may include occasional evenings, weekends, and emergency response calls
• Independence in the field with support from an experienced technical team
• Ongoing product and technical training to help you grow your skills and advance your career

BENEFITS INCLUDE

• Medical, dental, and vision coverage starting on your first day
• Generous retirement savings plan with company contributions
• Competitive paid time off and paid holidays
• Career development and advancement opportunities
• Employee wellness programs
• Recognition and rewards programs
• Employee discount offerings

Our Total Rewards program goes beyond compensation to provide the tools, support, and opportunities you need to thrive professionally and personally. If you're ready to grow your technical skills, work independently, and make a difference in the water industry, we'd love to hear from you.

BASIC QUALIFICATIONS

• High School Diploma or equivalent
• Valid driver's license with a clean driving record
• Ability to work independently in a customer-facing environment
• Strong mechanical aptitude and troubleshooting skills
• Ability to read and interpret electrical schematics and wiring diagrams
• Willingness to travel throughout the assigned territory and respond to emergency service calls as needed
• Ability to pass a background check, drug screen, motor vehicle record review, and DOT physical

PREFERRED QUALIFICATIONS

• Experience in field service, industrial maintenance, electrical, controls, or related technical work
• Experience troubleshooting electrical systems, PLC-controlled equipment, and control panels
• Familiarity with wastewater pumping systems, industrial equipment, or water/wastewater processes
• Experience using Microsoft Office and mobile technology for service documentation
• Strong commitment to workplace safety and identifying potential hazards

Why Join Xylem?

At Xylem, your work directly supports the infrastructure that communities depend on every day. In addition to meaningful work and career development opportunities, we offer a comprehensive benefits package designed to support your health, financial well-being, and future growth.

Job postings will include a wide salary range, with each role's pay falling within that range. Actual starting salary is based on factors such as skills, experience, location, and market conditions.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!

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