TN Visa Client Service Manager Jobs
Client Service Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category, provided your duties involve advising on operational or client-facing processes rather than direct line management. Canadian citizens can apply at the border or port of entry; Mexican citizens require a consular appointment. A bachelor's degree and a qualifying job offer are required.
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Get Access To All JobsINTRODUCTION
Brown and Caldwell is looking for a Client Services Manager to join the waste market sector team within our Private Sector Business Unit to support our clients in the Northeast and throughout the US. The successful candidate will have experience selling and/or delivering large capital projects. Projects will entail a broad spectrum of work, ranging from studies, environmental investigations and design for solid waste management and recycling facilities and waste disposal facilities. This is an exciting full-time opportunity to work in a growth-oriented professional consulting firm with multiple offices throughout the US. Candidate will work with strong, nationally recognized, technical staff on a variety of projects.
The Client Services Manager role represents the entry-level client leadership position at BC. Individuals progress into a Client Services Manager after demonstrating both interest and foundational capability in the Client Service Manager (CSM) function, supported by successful completion of the required CSM readiness assessment.
The purpose of the Client Services Manager role is to build and apply core client leadership practices, advancing the firm’s consistency and effectiveness in managing BC’s business for clients. A Client Services Manager should also be actively working on projects with the client and maintain a utilization target of 60-75% with remaining availability largely devoted to business and client development.
While serving as a Client Services Manager, the individual demonstrates the ability to maintain, leverage, and expand client relationships. Growth contribution is achieved through strong project delivery, successful pursuit participation, and active engagement with the Client Service Team (CST).
Client Services Manager effectiveness is grounded in credibility, both technical and relational, reinforced by visible and measurable contributions to client outcomes and opportunity development.
A Client Services Manager is expected to serve as an active and engaged member of a CST for a Type I or Type II client and, in some instances, may serve as the CSM for a Type II client. The CSM should expect to spend 20 percent of their time with the client (some of this time may occur as part of billable work).
Responsibilities
- Support administration and performance of the client portfolio (projects and pursuits) to achieve BC and client business outcomes.
- Serve as an active CST member (Deputy CSM) for a Type I or Type II client; may serve as CSM for a Type II client in select cases.
- Contribute to development of client growth strategies and business cases aligned with 1-, 3-, and 5-year milestones.
- Build a track record of securing and delivering profitable assignments within Area/Market priorities.
- Maintain utilization targets aligned with portfolio responsibilities.
- Apply growth and business case thinking to support delivery decisions and reinforce BC’s value through tangible client-recognized outcomes.
- Maintain accurate and current client data within BC information systems (e.g., WS+).
- Support effective engagement of SMEs and Delivery leaders to broaden service impact.
- Assist in expanding client relationships across functional areas and organizational levels; gather and synthesize market intelligence to inform strategy.
- Maintain regular client engagement (approximately 20% of time, billable or non-billable).
- Identify and communicate emerging risks affecting client performance or BC exposure.
- Flexibility to adapt and execute various additional assignments based on evolving needs.
SKILLS AND COMPETENCIES
- Foundational understanding of client portfolio development and business performance drivers.
- Professional acumen in supporting project oversight while building client-facing credibility.
- Ability to identify potential opportunities and contribute to go/no-go discussions and pursuit strategy development.
- Proficiency in developing and maintaining client relationships across functional levels.
- Working knowledge of client business drivers and emerging needs.
- Ability to contribute to market research and support expansion into adjacent services.
- Demonstrated ability to collaborate effectively within multidisciplinary teams.
- Developing experience in proposal support and pursuit participation.
- Working familiarity with governance principles, risk management, and decision-support practices.
- Proficiency in facilitation, communication, and presentation skills.
- Working proficiency in digital tools, data systems, and emerging AI applications.
- Demonstrated leadership potential with the ability to motivate and support team performance.
Experience
Typically, a minimum of 5 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development.
Education
A bachelor’s degree in engineering, science, business, sales, or equivalent experience is required.
PREFERRED SKILLS & EXPERIENCE
- Experience working with large capital projects (either selling or delivering)
- Experience in the waste market sector
- Site investigation or remediation experience
SALARY RANGE: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location A: $95,000 - $129,000
Location B: $104,000 - $142,000
Location C: $114,000 - $155,000
You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.
Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.
ABOUT BROWN AND CALDWELL
Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities.
This position is subject to a pre-employment background check and a pre-employment drug test.
Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.
INTRODUCTION
Brown and Caldwell is looking for a Client Services Manager to join the waste market sector team within our Private Sector Business Unit to support our clients in the Northeast and throughout the US. The successful candidate will have experience selling and/or delivering large capital projects. Projects will entail a broad spectrum of work, ranging from studies, environmental investigations and design for solid waste management and recycling facilities and waste disposal facilities. This is an exciting full-time opportunity to work in a growth-oriented professional consulting firm with multiple offices throughout the US. Candidate will work with strong, nationally recognized, technical staff on a variety of projects.
The Client Services Manager role represents the entry-level client leadership position at BC. Individuals progress into a Client Services Manager after demonstrating both interest and foundational capability in the Client Service Manager (CSM) function, supported by successful completion of the required CSM readiness assessment.
The purpose of the Client Services Manager role is to build and apply core client leadership practices, advancing the firm’s consistency and effectiveness in managing BC’s business for clients. A Client Services Manager should also be actively working on projects with the client and maintain a utilization target of 60-75% with remaining availability largely devoted to business and client development.
While serving as a Client Services Manager, the individual demonstrates the ability to maintain, leverage, and expand client relationships. Growth contribution is achieved through strong project delivery, successful pursuit participation, and active engagement with the Client Service Team (CST).
Client Services Manager effectiveness is grounded in credibility, both technical and relational, reinforced by visible and measurable contributions to client outcomes and opportunity development.
A Client Services Manager is expected to serve as an active and engaged member of a CST for a Type I or Type II client and, in some instances, may serve as the CSM for a Type II client. The CSM should expect to spend 20 percent of their time with the client (some of this time may occur as part of billable work).
Responsibilities
- Support administration and performance of the client portfolio (projects and pursuits) to achieve BC and client business outcomes.
- Serve as an active CST member (Deputy CSM) for a Type I or Type II client; may serve as CSM for a Type II client in select cases.
- Contribute to development of client growth strategies and business cases aligned with 1-, 3-, and 5-year milestones.
- Build a track record of securing and delivering profitable assignments within Area/Market priorities.
- Maintain utilization targets aligned with portfolio responsibilities.
- Apply growth and business case thinking to support delivery decisions and reinforce BC’s value through tangible client-recognized outcomes.
- Maintain accurate and current client data within BC information systems (e.g., WS+).
- Support effective engagement of SMEs and Delivery leaders to broaden service impact.
- Assist in expanding client relationships across functional areas and organizational levels; gather and synthesize market intelligence to inform strategy.
- Maintain regular client engagement (approximately 20% of time, billable or non-billable).
- Identify and communicate emerging risks affecting client performance or BC exposure.
- Flexibility to adapt and execute various additional assignments based on evolving needs.
SKILLS AND COMPETENCIES
- Foundational understanding of client portfolio development and business performance drivers.
- Professional acumen in supporting project oversight while building client-facing credibility.
- Ability to identify potential opportunities and contribute to go/no-go discussions and pursuit strategy development.
- Proficiency in developing and maintaining client relationships across functional levels.
- Working knowledge of client business drivers and emerging needs.
- Ability to contribute to market research and support expansion into adjacent services.
- Demonstrated ability to collaborate effectively within multidisciplinary teams.
- Developing experience in proposal support and pursuit participation.
- Working familiarity with governance principles, risk management, and decision-support practices.
- Proficiency in facilitation, communication, and presentation skills.
- Working proficiency in digital tools, data systems, and emerging AI applications.
- Demonstrated leadership potential with the ability to motivate and support team performance.
Experience
Typically, a minimum of 5 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development.
Education
A bachelor’s degree in engineering, science, business, sales, or equivalent experience is required.
PREFERRED SKILLS & EXPERIENCE
- Experience working with large capital projects (either selling or delivering)
- Experience in the waste market sector
- Site investigation or remediation experience
SALARY RANGE: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location A: $95,000 - $129,000
Location B: $104,000 - $142,000
Location C: $114,000 - $155,000
You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.
Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.
ABOUT BROWN AND CALDWELL
Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities.
This position is subject to a pre-employment background check and a pre-employment drug test.
Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.
See all 324+ Client Service Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Client Service Manager roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Client Service Manager
Frame your credentials around consulting duties
TN approval for Client Service Managers depends on the role being classified as Management Consultant work. Your offer letter must emphasize advisory and process-improvement responsibilities over supervisory headcount, so request a revised job description before any filing.
Target employers experienced with visa sponsorship
Companies experienced with visa sponsorship understand the process and are less likely to withdraw an offer over paperwork uncertainty. Search for employers with recent visa filings to identify organizations that have sponsored work visas for Client Service Manager roles in your target industry.
Prepare a degree-to-role equivalency letter
If your degree is in a field adjacent to client services, such as communications or business administration, draft a letter from a credentials evaluator confirming it meets the specialty occupation standard CBP officers apply at the border.
Clarify the Mexican TN consular process early
Mexican citizens cannot use the Canadian port-of-entry shortcut and must schedule a consular interview. Build at least six to ten weeks into your start-date negotiation to account for appointment availability and document preparation time.
Use Migrate Mate to find sponsoring employers fast
Searching broadly for client service roles wastes time on employers who have never sponsored a TN. Migrate Mate filters job listings to companies with active TN visa sponsorship history, so every application you send is going to an employer already open to the process.
Negotiate a contingent start date tied to TN approval
Ask your employer to set a conditional start date in the offer letter, explicitly tied to TN status being granted. This protects both parties if CBP requests additional documentation and prevents you from being pressured to begin work before your status is confirmed.
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Find Client Service Manager JobsClient Service Manager TN Visa: Frequently Asked Questions
Does a Client Service Manager role actually qualify for a TN visa?
Yes, but the classification depends on how the role is structured. CBP adjudicates Client Service Manager positions under the Management Consultant category, which requires duties focused on advising and improving business processes rather than direct supervision of staff. If your offer letter emphasizes managing a team rather than consulting on client operations, you risk a denial at the border. Work with your employer to frame the role description around advisory and analytical functions before you apply.
How does the TN visa compare to the H-1B for Client Service Manager jobs?
The TN has two meaningful advantages for this role: no annual lottery and, for Canadian citizens, same-day processing at a port of entry. The H-1B cap means most applicants wait over a year and still face roughly a one-in-three selection rate. The trade-off is that TN status is nonimmigrant by definition and cannot be used as a direct path to a green card, whereas H-1B allows dual intent. For Canadian and Mexican professionals focused on working in the short to medium term, the TN is generally the faster and more predictable route.
What documents does my employer need to provide for my TN application?
Your employer must provide a detailed support letter on company letterhead that states your job title, a description of duties confirming they meet the Management Consultant definition, the anticipated length of employment, and your professional qualifications. The letter does not need to be filed with USCIS in advance for Canadian citizens applying at the border, but it must be thorough enough to satisfy a CBP officer on the spot. Mexican citizens submit it as part of their consular visa package.
Where can I find Client Service Manager jobs that already offer TN visa sponsorship?
Most general job boards list roles without indicating whether the employer has experience with work visa sponsorship, which means you spend time on applications that go nowhere once immigration comes up. Migrate Mate is built specifically for this situation, surfacing Client Service Manager positions at employers with recent visa filings so you can focus your search on companies that already understand the sponsorship process.
Can I switch employers on a TN visa if I receive a better Client Service Manager offer?
Yes. TN status is employer-specific, so you need a new TN approval tied to the new employer before you begin working for them. Canadian citizens can process this at a port of entry, often in a single trip. Mexican citizens need a new consular appointment. There is no mandated gap period, but you cannot legally work for the new employer until the new TN is granted, so coordinate your resignation and start dates carefully.
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