TN Visa Service Advisor Jobs
Service Advisor roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position requires applying specialized technical or operational expertise to improve dealership or fleet service operations. Canadian citizens can apply at the port of entry; Mexican citizens need consular processing. Your degree in business, engineering, or a related field anchors the qualification.
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Position Summary
As a Clinical Pharmacist Advisor, Medicare B Operations, you will support Medicare Part B members, prescribers, and providers by processing coverage-related requests for injectable and infused medications covered under their medical benefits. You will be responsible for accurate case set up, review of clinical information for decisioning the request, performing outreach to providers for more information when needed, and ensuring accurate decisions that comply with compendia and Medicare guidelines, CMS-mandated timelines, and internal quality standards. You will demonstrate strong attention to detail, professional verbal and written communication skills, and the ability to problem-solve in a highly regulated, fast-paced environment. This is a great opportunity to initiate a career with a leading healthcare company by reviewing information and completing timely and accurate documentation of Medicare Part B requests, in compliance with Medicare guidelines, while promoting a best-in-class service experience.
Duties
Case Review and Processing:
- Process incoming coverage-related requests from members and prescribers.
- Accurately set up cases, review documentation, and apply work instructions to ensure correct and timely processing.
- Read, analyze, and interpret business and medical correspondence, technical procedures, and Medicare regulations to support decision-making.
Outreach and Information Gathering:
- Conduct outbound calls to members and providers to obtain missing or additional information required to complete requests.
- Communicate clearly, professionally, and empathetically while projecting a positive business image.
Documentation, Accuracy, and Compliance Standards:
- Provide clear, concise, and accurate documentation of all case activity across systems.
- Ensure all cases are properly closed and meet CMS-mandated timelines, department productivity expectations, and quality standards.
- Apply clinical judgment and knowledge effectively, utilizing drug compendia resources, evolving work instructions, and CMS Medicare guidance.
Continuous Learning and Development:
- Acquire and maintain working knowledge of evolving work instructions, systems, and Medicare guidance.
- Participate in coaching, feedback, and development discussions with direct leadership.
Experience
Previous experience in managed care, PBM environment, institutional healthcare, pharmacy, or related experience (preferred).
Education
Bachelor's degree in pharmacy or Pharm D. required. Must have an active license in good standing in state of residence.
Notes:
This position is full-time, remote, non-exempt, and requires schedule flexibility based on business needs.
Fully remote (never coming onsite)
SAFETY SENSITIVE
Business hours: 7am–8pm EST Monday–Friday and rotating weekend/holiday. Training: 9am–5:30pm EST
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Description:
Position Summary
As a Clinical Pharmacist Advisor, Medicare B Operations, you will support Medicare Part B members, prescribers, and providers by processing coverage-related requests for injectable and infused medications covered under their medical benefits. You will be responsible for accurate case set up, review of clinical information for decisioning the request, performing outreach to providers for more information when needed, and ensuring accurate decisions that comply with compendia and Medicare guidelines, CMS-mandated timelines, and internal quality standards. You will demonstrate strong attention to detail, professional verbal and written communication skills, and the ability to problem-solve in a highly regulated, fast-paced environment. This is a great opportunity to initiate a career with a leading healthcare company by reviewing information and completing timely and accurate documentation of Medicare Part B requests, in compliance with Medicare guidelines, while promoting a best-in-class service experience.
Duties
Case Review and Processing:
- Process incoming coverage-related requests from members and prescribers.
- Accurately set up cases, review documentation, and apply work instructions to ensure correct and timely processing.
- Read, analyze, and interpret business and medical correspondence, technical procedures, and Medicare regulations to support decision-making.
Outreach and Information Gathering:
- Conduct outbound calls to members and providers to obtain missing or additional information required to complete requests.
- Communicate clearly, professionally, and empathetically while projecting a positive business image.
Documentation, Accuracy, and Compliance Standards:
- Provide clear, concise, and accurate documentation of all case activity across systems.
- Ensure all cases are properly closed and meet CMS-mandated timelines, department productivity expectations, and quality standards.
- Apply clinical judgment and knowledge effectively, utilizing drug compendia resources, evolving work instructions, and CMS Medicare guidance.
Continuous Learning and Development:
- Acquire and maintain working knowledge of evolving work instructions, systems, and Medicare guidance.
- Participate in coaching, feedback, and development discussions with direct leadership.
Experience
Previous experience in managed care, PBM environment, institutional healthcare, pharmacy, or related experience (preferred).
Education
Bachelor's degree in pharmacy or Pharm D. required. Must have an active license in good standing in state of residence.
Notes:
This position is full-time, remote, non-exempt, and requires schedule flexibility based on business needs.
Fully remote (never coming onsite)
SAFETY SENSITIVE
Business hours: 7am–8pm EST Monday–Friday and rotating weekend/holiday. Training: 9am–5:30pm EST
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Get Access To All JobsTips for Finding TN Visa Sponsorship in Service Advisor
Align your credentials to the management consultant category
TN visa approval for Service Advisor roles hinges on framing the position as requiring specialized expertise, not just customer service. Your offer letter must describe diagnostic workflow oversight, technical resource allocation, or operational process improvement to satisfy the USMCA management consultant criteria.
Target dealership groups with multi-state service networks
Regional and national dealership groups process TN sponsorships far more routinely than single-location shops. Focus your search on employers operating five or more service locations, since their HR teams are already familiar with the documentation requirements and internal approval timelines.
Request a detailed job description before signing anything
CBP officers scrutinize Service Advisor TN petitions carefully. Ask your prospective employer to describe your duties in terms of technical consultation and workflow analysis rather than sales targets or scheduling, so your job description is defensible at the port of entry or consulate.
Use Migrate Mate to find verified TN sponsoring employers
Not every dealership or fleet management company has experience with visa sponsorship. Migrate Mate filters job listings to employers with recent visa filings, saving you the time of applying to roles where the hiring team may lack familiarity with the USMCA TN process and supporting documentation requirements.
Prepare your Canadian credential assessment ahead of any offer
If your degree is from a Canadian institution and your transcripts use unfamiliar grading conventions, have them assessed before you receive an offer. CBP can request documentation at inspection, and delays from missing records are common for professionals crossing at land ports of entry.
Understand that Mexican nationals must schedule consular appointments early
Mexican citizens cannot seek TN status at a land port of entry the same way Canadians can. USMCA allows only 5,500 TN visas annually for Mexican nationals, so consular appointment availability at U.S. embassies in Mexico can add weeks to your start date timeline.
Service Advisor TN Visa: Frequently Asked Questions
Does a Service Advisor role actually qualify for TN visa sponsorship?
It can, but the job description has to do real work. TN status under the management consultant category requires that your role involves applying specialized expertise to improve organizational processes, not simply scheduling repairs or upselling services. Employers need to frame the position around technical consultation, workflow design, or operational efficiency for the petition to hold up at a CBP inspection or consulate review.
How does TN compare to H-1B for a Service Advisor job?
TN has no annual lottery, no cap for Canadians, and no multi-month wait for adjudication. An H-1B visa requires your employer to enter a randomized lottery each spring, and approval can take six months or longer. For a Service Advisor role with a qualifying employer, TN gets you authorized to work far faster, and renewals are indefinite as long as you maintain valid employment.
Where can I find Service Advisor jobs with TN visa sponsorship?
Migrate Mate is built specifically for this search. It surfaces employer listings filtered by recent visa filings, so you're not cold-applying to dealerships or fleet companies that lack experience with work visa sponsorship. Most general job boards don't flag visa sponsorship capability, which means you waste time pursuing employers who aren't equipped to support your TN application at the port of entry or U.S. consulate.
Can I change employers after I start working on a TN visa as a Service Advisor?
Yes, but your TN status is employer-specific. If you switch companies, your new employer must independently support TN sponsorship with a fresh offer letter, and Canadian citizens should plan for a port-of-entry admission before starting the new role. Working for a second employer without completing this step puts you out of status, even if your original TN hasn't expired.
What documents does my employer need to provide for a Service Advisor TN application?
Your employer needs to produce a signed offer letter that specifies your job title, duties framed around specialized consultation or operational improvement, your anticipated start date, and your compensation structure. You'll pair that with your degree credentials or professional qualifications. Mexican nationals additionally need a valid visa foil issued at a U.S. consulate, while Canadians present documentation directly at the port of entry.