TN Visa IT Operations Analyst Jobs
IT Operations Analyst roles qualify for TN visa sponsorship under the USMCA's Computer Systems Analyst category, making this one of the cleaner paths to U.S. employment for Canadian and Mexican professionals. Your degree in computer science, information systems, or a related field is the credential that anchors the petition. No lottery, no annual cap for Canadians.
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Get Access To All JobsWho We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
- Runner First
- We act in the best interest of the runner
- Word is Bond
- We do what we say we’ll do
- Champion Heart
- We give our all in everything we do
- There is no “I” in Run
- We stay generous with our humanity
- Keep Moving
- We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.
Your Job:
As Enterprise Solutions Operations Systems Analyst you will be responsible for monitoring, maintaining the health of and providing operations support to ERP system and the middleware/integrations solutions. You will solve business problems, develop alert mechanisms for critical systems, manage data flow to incident response platforms, and report regularly on key operations metrics in the Enterprise Systems area. You will apply your systems knowledge to engage with IT and business teams (from Finance, Supply Chain, Customer Service areas) to understand and provide iterative solutions and provide recommendations for technical improvements. You will provide analytical, process, and system support for smooth and efficient operations of core business processes. You will partner with other analysts and engineers to ensure that the incident resolution meets technical requirements and is aligned with solution guidelines. You will play a role in ensuring conformance with incident management standard operating procedures (SOPs) & service delivery processes.
Responsibilities:
ERP and Operations Administration
- Responsible for monitoring the general health of ERP, its ancillary systems, and integrations that connect into & from ERP and assess and execute any corrective actions. Demonstrate comprehensive knowledge and understanding of ERP and collaborate with cross-functional stakeholders to resolve reported issues.
- Independently execute and support ERP & established data integrations with other enterprise systems. Troubleshoot by applying advanced & effective problem-solving techniques and taking corrective actions to enable normal functioning of the system.
- Perform daily systems management that includes monitoring failed and stuck jobs, integration failures, data to & from 3rd parties and external business partners, fixing missing critical data etc.
- Demonstrate sound understanding of data & process interdependencies and assess immediate effects of changes. Optimize process efficiency by monitoring workflows, analyzing data, and recommending technical improvements.
- Analyze data to validate process outcomes & reported incidents. Demonstrate proficiency with ERP data model, business processes & related complex data requirements and writing SQL queries for data retrieval, data analysis, identifying data anomalies and problem solving. Make resolution decisions based on guidelines and adapt existing approaches to resolve issues.
- Develop and refine alerting mechanisms for critical systems to minimize delay in discovery of any issues and promote prompt actions.
Incident Management, Resolution & Operations Review
- Act as the primary first level contact for monitoring incidents, alerts, and service requests related to ERP & integrations. Triage, analyze and facilitate resolution of the tickets within timely manner as prescribed by SLAs.
- Collaborate with engineers, analysts, and business stakeholders to articulate common user issues and implement preventive measures to proactively address recurring issues.
- Conduct the deep dive troubleshooting & publish root cause analysis (RCA) for the incidents that had business impacts.
- Conduct support ticket analysis to produce trends and insights. Represent Enterprise Solutions team at Monthly Operations Review by presenting on the ERP performance, incident response and resolution SLA trends, and other support metrics.
- Perform initial diagnostics, escalation, coordination and follow-thru with vendor product support for SaaS solutions to ensure speedy and successful resolution of vendor product issues.
Documentation
- Create and maintain system and operational documentation of all data integrations, business processes, troubleshooting guide, and data flows between ERP and other systems.
Qualifications
- Bachelor’s degree or higher in Computer Science, Engineering, Information Systems, or other related disciplines or an equivalent combination of education and experience.
- 5+ years of experience as a Systems or Operations Support Analyst supporting ERP and peripheral technologies such as middleware and document generation tools. Experience with Infor M3 ERP, & familiarity with 3PL Distribution model is preferred.
- 5+ years of experience with business process & analysis, documentation, developing & measuring support delivery metrics, monitoring & alerting configurations.
- Experience with automation and workflow creation to support business process improvements is a plus.
- Ability to learn & understand new business processes and features within the ERP to support new use cases.
- Demonstrated experience with enterprise data integration technologies like EDI, API, etc.
- Demonstrated competence in data literacy and data mining in the context of ERP Data models and schemas to support analysis work.
- A high degree of proficiency in data extraction, manipulation, and analysis using SQL and other relevant tools.
- Analytical mindset, attention to detail, ownership and follow-through.
- Excellent oral & written skills to communicate technical concepts with diverse audiences.
- Excellent technical documentation skills.
- Highly organized with a strong attention to detail.
- Experience in fashion, consumer goods, wholesale and/or retail industry preferred, but not required.
- Embraces and lives the Brooks values!
Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $104,217-$156,325 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience.
Other:
Brooks is proud to offer a robust benefits package to our employees and their families! Benefits including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.
Paid Time Off - Brooks offers generous time off including five weeks of paid time off, eleven paid holidays, paid sick and parental leave.
Bonus - in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
Perks - including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.
Location - You will spend 4 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
- Runner First
- We act in the best interest of the runner
- Word is Bond
- We do what we say we’ll do
- Champion Heart
- We give our all in everything we do
- There is no “I” in Run
- We stay generous with our humanity
- Keep Moving
- We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.
Your Job:
As Enterprise Solutions Operations Systems Analyst you will be responsible for monitoring, maintaining the health of and providing operations support to ERP system and the middleware/integrations solutions. You will solve business problems, develop alert mechanisms for critical systems, manage data flow to incident response platforms, and report regularly on key operations metrics in the Enterprise Systems area. You will apply your systems knowledge to engage with IT and business teams (from Finance, Supply Chain, Customer Service areas) to understand and provide iterative solutions and provide recommendations for technical improvements. You will provide analytical, process, and system support for smooth and efficient operations of core business processes. You will partner with other analysts and engineers to ensure that the incident resolution meets technical requirements and is aligned with solution guidelines. You will play a role in ensuring conformance with incident management standard operating procedures (SOPs) & service delivery processes.
Responsibilities:
ERP and Operations Administration
- Responsible for monitoring the general health of ERP, its ancillary systems, and integrations that connect into & from ERP and assess and execute any corrective actions. Demonstrate comprehensive knowledge and understanding of ERP and collaborate with cross-functional stakeholders to resolve reported issues.
- Independently execute and support ERP & established data integrations with other enterprise systems. Troubleshoot by applying advanced & effective problem-solving techniques and taking corrective actions to enable normal functioning of the system.
- Perform daily systems management that includes monitoring failed and stuck jobs, integration failures, data to & from 3rd parties and external business partners, fixing missing critical data etc.
- Demonstrate sound understanding of data & process interdependencies and assess immediate effects of changes. Optimize process efficiency by monitoring workflows, analyzing data, and recommending technical improvements.
- Analyze data to validate process outcomes & reported incidents. Demonstrate proficiency with ERP data model, business processes & related complex data requirements and writing SQL queries for data retrieval, data analysis, identifying data anomalies and problem solving. Make resolution decisions based on guidelines and adapt existing approaches to resolve issues.
- Develop and refine alerting mechanisms for critical systems to minimize delay in discovery of any issues and promote prompt actions.
Incident Management, Resolution & Operations Review
- Act as the primary first level contact for monitoring incidents, alerts, and service requests related to ERP & integrations. Triage, analyze and facilitate resolution of the tickets within timely manner as prescribed by SLAs.
- Collaborate with engineers, analysts, and business stakeholders to articulate common user issues and implement preventive measures to proactively address recurring issues.
- Conduct the deep dive troubleshooting & publish root cause analysis (RCA) for the incidents that had business impacts.
- Conduct support ticket analysis to produce trends and insights. Represent Enterprise Solutions team at Monthly Operations Review by presenting on the ERP performance, incident response and resolution SLA trends, and other support metrics.
- Perform initial diagnostics, escalation, coordination and follow-thru with vendor product support for SaaS solutions to ensure speedy and successful resolution of vendor product issues.
Documentation
- Create and maintain system and operational documentation of all data integrations, business processes, troubleshooting guide, and data flows between ERP and other systems.
Qualifications
- Bachelor’s degree or higher in Computer Science, Engineering, Information Systems, or other related disciplines or an equivalent combination of education and experience.
- 5+ years of experience as a Systems or Operations Support Analyst supporting ERP and peripheral technologies such as middleware and document generation tools. Experience with Infor M3 ERP, & familiarity with 3PL Distribution model is preferred.
- 5+ years of experience with business process & analysis, documentation, developing & measuring support delivery metrics, monitoring & alerting configurations.
- Experience with automation and workflow creation to support business process improvements is a plus.
- Ability to learn & understand new business processes and features within the ERP to support new use cases.
- Demonstrated experience with enterprise data integration technologies like EDI, API, etc.
- Demonstrated competence in data literacy and data mining in the context of ERP Data models and schemas to support analysis work.
- A high degree of proficiency in data extraction, manipulation, and analysis using SQL and other relevant tools.
- Analytical mindset, attention to detail, ownership and follow-through.
- Excellent oral & written skills to communicate technical concepts with diverse audiences.
- Excellent technical documentation skills.
- Highly organized with a strong attention to detail.
- Experience in fashion, consumer goods, wholesale and/or retail industry preferred, but not required.
- Embraces and lives the Brooks values!
Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $104,217-$156,325 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience.
Other:
Brooks is proud to offer a robust benefits package to our employees and their families! Benefits including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.
Paid Time Off - Brooks offers generous time off including five weeks of paid time off, eleven paid holidays, paid sick and parental leave.
Bonus - in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
Perks - including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.
Location - You will spend 4 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
See all TN Visa IT Operations Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa IT Operations Analyst Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship as an IT Operations Analyst
Align your credentials to the right USMCA category
TN visa classification for IT Operations Analysts falls under Computer Systems Analyst. Your degree must be in computer science, information systems, or engineering. A degree in an unrelated field, even with years of IT experience, will create problems at the border or consulate.
Target employers experienced with visa sponsorship
Search Migrate Mate's database of employers with recent visa filings to find companies that regularly sponsor work visa positions in IT operations roles. Employers experienced with visa sponsorship already understand work authorization processes, which shortens the sponsorship conversation and reduces the risk of a first-time employer making procedural errors.
Prepare a role-specific support letter before offers arrive
Draft a template support letter that maps your IT operations duties to the Computer Systems Analyst definition. Having this ready lets you help a sponsoring employer respond quickly, and it reduces back-and-forth that can delay your start date.
Negotiate employer-paid TN filing costs upfront
TN sponsorship costs are modest compared to H-1B visa, but Mexican nationals requiring consular processing face additional fees. Raise this during the offer stage, not after signing. Most employers experienced with visa sponsorship expect to cover these costs.
Use Migrate Mate to find IT Operations Analyst roles with confirmed TN sponsorship
Filtering generic job boards for TN-eligible roles wastes time. Migrate Mate surfaces IT Operations Analyst positions at employers with recent visa filings, so you're applying to companies experienced with work visa sponsorship and more likely to support your TN application.
Understand how port-of-entry admission works for Canadian applicants
Canadian citizens can obtain TN status directly at a U.S. port of entry without a prior visa stamp. Bring your employment offer letter, degree transcripts, and a support letter from your employer. CBP officers adjudicate TN petitions on the spot, so your documentation needs to be complete and organized.
IT Operations Analyst TN Visa: Frequently Asked Questions
Does an IT Operations Analyst role qualify for TN visa sponsorship?
Yes, if the role is classified under Computer Systems Analyst, which is one of the USMCA's listed TN professional categories. The key test is whether the position requires theoretical and practical application of specialized computer systems knowledge. Job titles matter less than the actual duties and the degree requirement the employer sets for the role.
How does the TN visa compare to H-1B for IT Operations Analyst positions?
The TN visa has no annual lottery and no numerical cap for Canadian citizens, which means you can start the process any time of year with a qualifying job offer. H-1B requires entering a random lottery that selects fewer than half of registrants in a typical year. For Mexican nationals, TN has a 5,500 annual allocation, but processing is predictable and far faster than H-1B timelines.
Where can I find IT Operations Analyst jobs that specifically offer TN visa sponsorship?
Migrate Mate is built for this search. It filters IT Operations Analyst roles by confirmed TN sponsorship capacity, so you're not spending time on applications where the employer hasn't considered visa sponsorship. Generic job boards rarely surface sponsorship status clearly, which makes the filtering step critical for TN applicants.
What documents does my employer need to sponsor a TN visa for this role?
Your employer needs to provide a signed support letter on company letterhead that describes your specific duties, confirms the role meets the Computer Systems Analyst category, states your salary, and lists your start date. You'll also need your educational credentials demonstrating the required bachelor's degree or higher. For Canadian citizens, you present this package directly to CBP at the port of entry during your port-of-entry inspection.
Can I switch employers or change jobs while on a TN visa as an IT Operations Analyst?
Yes, but you must obtain a new TN authorization before starting with the new employer. There's no portability provision the way H-1B offers under certain conditions. Canadian citizens can go to a port of entry with the new employer's support letter and documentation. Mexican nationals must apply for a new TN visa at a U.S. consulate before the job change takes effect.