TN Visa Renewals Manager Jobs
Renewals Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position requires specialized business analysis and client retention strategy. Canadian citizens can apply at the port of entry with no cap concerns. Mexican nationals require consular processing with an allocated number.
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Get Access To All JobsThe application window is expected to close on: 05/22/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
About The Role
As a Customer Success Manager (CSM) you will showcase your “Customer First” attitude, your passion for service and enjoyment of learning new technologies by leading our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key business executives and technical partners. You will become a specialist on the ThousandEyes platform and make suggestions for customer adoption and growth while working closely with Sales and Customer Success teams.
What You’ll Do
- Operate as the main point of contact with ThousandEyes customers
- Launch and on-board new customers, and set them up for success with the platform
- Prepare monthly, quarterly etc. communications and develop campaigns to nurture relationships and growth
- Become a trusted adviser for the partners and operational teams via the ThousandEyes platform
- Understand the platform and how your customers are using the tools; be able to make suggestions and identify areas for upsell and growth
- Ensure the timely renewal communication and closure
- Conduct business reviews with customers, tracking outcomes and follow-up items
- Forecast and track key account metrics
- Identify and qualify growth opportunities, collaborate with sales teams to drive closure
- Drive customer renewal
- Assist with high severity requests or issue escalations as needed
Qualifications
- A standout 'customer first' attitude
- Outstanding communication and problem-solving skills
- Excellent listening, negotiation and presentation skills
- Proven background in lead generation and prospecting
- At least 5+ years of professional experience with closing experience in software sales
- Ability to work with various business units
- Highly organised with outstanding follow-up skills
- Technically adept, understanding of software and how businesses use software
- SaaS experience a plus, but not required
- Passion for cloud technologies
- 4 Year Degree preferred or equivalent experience in SaaS and Cloud technologies
- Excellent verbal and written communication skills
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $108,000.00 to $192,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$121,800.00 - $223,500.00
Non-Metro New York state & Washington state:
$118,700.00 - $217,500.00
- For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
The application window is expected to close on: 05/22/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
About The Role
As a Customer Success Manager (CSM) you will showcase your “Customer First” attitude, your passion for service and enjoyment of learning new technologies by leading our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key business executives and technical partners. You will become a specialist on the ThousandEyes platform and make suggestions for customer adoption and growth while working closely with Sales and Customer Success teams.
What You’ll Do
- Operate as the main point of contact with ThousandEyes customers
- Launch and on-board new customers, and set them up for success with the platform
- Prepare monthly, quarterly etc. communications and develop campaigns to nurture relationships and growth
- Become a trusted adviser for the partners and operational teams via the ThousandEyes platform
- Understand the platform and how your customers are using the tools; be able to make suggestions and identify areas for upsell and growth
- Ensure the timely renewal communication and closure
- Conduct business reviews with customers, tracking outcomes and follow-up items
- Forecast and track key account metrics
- Identify and qualify growth opportunities, collaborate with sales teams to drive closure
- Drive customer renewal
- Assist with high severity requests or issue escalations as needed
Qualifications
- A standout 'customer first' attitude
- Outstanding communication and problem-solving skills
- Excellent listening, negotiation and presentation skills
- Proven background in lead generation and prospecting
- At least 5+ years of professional experience with closing experience in software sales
- Ability to work with various business units
- Highly organised with outstanding follow-up skills
- Technically adept, understanding of software and how businesses use software
- SaaS experience a plus, but not required
- Passion for cloud technologies
- 4 Year Degree preferred or equivalent experience in SaaS and Cloud technologies
- Excellent verbal and written communication skills
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $108,000.00 to $192,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$121,800.00 - $223,500.00
Non-Metro New York state & Washington state:
$118,700.00 - $217,500.00
- For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
See all 10+ Renewals Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Renewals Manager roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Renewals Manager
Frame your credentials around business consulting
TN classification for Renewals Managers hinges on the Management Consultant category, not a generic manager title. Your degree and resume must demonstrate specialized advisory work in client retention, contract analysis, or revenue operations, not just supervisory duties.
Target employers with recurring revenue models
SaaS companies, insurance carriers, and subscription-based service firms hire Renewals Managers regularly and understand the TN filing process. These employers already have legal counsel familiar with Management Consultant petitions, which shortens your offer-to-start timeline considerably.
Request a support letter that maps duties to TN criteria
Ask your employer to draft a support letter that explicitly connects your Renewals Manager duties to the USCIS Management Consultant definition. Vague job descriptions are the most common reason TN applications get questioned at the border or consulate.
Use Migrate Mate to find verified TN sponsoring employers
Search Migrate Mate to identify employers who have actively sponsored TN visas for business roles. Filtering by TN history saves you from pursuing companies that lack familiarity with the process or have never filed for a management-category professional.
Prepare for Canadian port-of-entry TN admission correctly
Canadian citizens apply directly at a U.S. land border or pre-clearance airport without a visa stamp. Bring your job offer letter, degree transcripts, and a detailed position description. CBP officers adjudicate on the spot, so document clarity matters more than anything else.
Understand renewal timing before your status expires
TN status is granted in three-year increments with unlimited renewals. File your renewal petition or border reentry well before expiration. Mexican nationals renewing through consular processing should account for appointment availability, which can add weeks to the timeline.
Renewals Manager jobs are hiring across the US. Find yours.
Find Renewals Manager JobsRenewals Manager TN Visa: Frequently Asked Questions
Does a Renewals Manager role qualify for TN visa sponsorship?
Yes, if the position meets the USCIS definition of Management Consultant. The role must involve providing specialized advisory services in areas like client retention strategy, contract negotiation, or revenue analysis rather than routine administrative management. Your employer's support letter and your degree credentials together establish that qualification at the time of application.
How does the TN visa compare to H-1B for Renewals Manager positions?
The TN visa has no annual lottery, no cap for Canadians, and can be approved the same day at a port of entry. The H-1B requires surviving a random lottery held once per year, with a wait of several months before work authorization begins. For Renewals Managers who qualify under the Management Consultant category, TN is a faster and more predictable path to U.S. employment.
Where can I find Renewals Manager jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking U.S. roles with TN visa sponsorship. You can filter by occupation category and visa type to find employers who understand the Management Consultant TN pathway, rather than reaching out to companies that have never navigated the process.
What documents does a Renewals Manager need at the Canadian border for TN admission?
You need a signed job offer letter describing your duties and confirming the Management Consultant classification, proof of your bachelor's degree or higher in a relevant field such as business or economics, and a copy of the USCIS fee receipt if your employer pre-filed a petition. CBP adjudicates TN applications at the border, so every document must clearly support your classification.
Can a Renewals Manager on TN status change employers?
Yes, but your TN status is tied to the sponsoring employer. You cannot begin work with a new employer until either a new TN is approved at the border or port of entry, or a change-of-employer petition is approved. Plan the transition before your last day at the current company to avoid any gap in authorized work status.
See which Renewals Manager employers are hiring and sponsoring visas right now.
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