TN Visa Technical Support Agent Jobs
Technical Support Agent roles qualify for TN visa sponsorship under the USMCA's Computer Systems Analyst category when the position requires diagnosing and resolving complex technical issues at a systems level. Canadian citizens can apply at the border or a U.S. port of entry without an annual cap; Mexican citizens need a U.S. consulate appointment.
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Get Access To All JobsINTRODUCTION
Dorsey’s Patent group is seeking a Patent Agent or Technical Advisor with fluency in Japanese and one to five years of patent prosecution experience to be located in our Seattle, Palo Alto, Denver, or Salt Lake City offices. Patent bar-eligible candidates with the right technology background and writing experience will also be considered. The ideal candidate will have a passion for understanding and writing about electrical technologies, including circuit and logic designs, semiconductor structures and fabrication processes, and artificial intelligence. All relevant technical backgrounds will be considered. Strong academic credentials and USPTO admission or eligibility are required.
ROLE AND RESPONSIBILITIES
- Conduct inventor interviews in preparation for drafting original patent applications.
- Draft patent applications and prosecute patent applications before the US Patent and Trademark office (USPTO) and foreign jurisdictions via communications with local counsel.
- Prepare office action responses for local and international patent applications.
- File documents with the USPTO when required.
- Perform patent searches, analyze invention disclosures, scientific or technical documents, and review issued patents in order to evaluate patent specific issues such as patentability and validity.
- Conduct freedom to operate searches, competitive landscape searches, and review prior art.
- Manage a U.S. and foreign patent prosecution docket such that deadlines are met.
- Conduct interviews with examiners at the USPTO.
- Work closely with our collaborative team of attorneys, agents, paralegals, and legal assistants to ensure excellence in client service at all times.
BASIC QUALIFICATIONS
- One to five years of agent/advisor experience.
- At least a B.S. in Electrical Engineering, Physics, or related field.
- Strong academic performance.
- Fluent in Japanese.
PREFERRED QUALIFICATIONS
- USPTO admission.
We are looking for the right person, not just the right resume or experience level. Collegiality and teamwork are highly valued, and broad skills and curiosity can be as important as a specific technical degree.
ABOUT DORSEY
Dorsey & Whitney is a global law firm with over 650 lawyers across 22 offices in the United States, Canada, Europe and Asia. We provide strategic legal counsel to companies worldwide across a diverse range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology. Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours/week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey’s benefit package includes: comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers; dental insurance; vision insurance; 401(k) retirement savings plan with Firm contribution; basic and optional life insurance; short and long-term disability; paid time off; up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth; paid holidays; paid volunteer day; discretionary bonuses (if bonus eligible); adoption assistance; healthcare, dependent care, and transportation pre-tax reimbursement accounts; back-up child and elder care program; education and college advising program; virtual tutoring; wellbeing programs and activities; mass transit program (certain offices); travel assistance program; 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost. (Some benefits are subject to eligibility criteria.)
One Of Our Greatest Strengths Is a Friendly, Cooperative Culture That Values And Appreciates Each Individual. Dorsey Has Received External Recognition For Our Welcoming Workplace, Including:
- Mansfield Certification Plus (Diversity Lab)
- Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers)
- 100% rating on the Corporate Equality Index (Human Rights Campaign)
- Gold Standard Certification (Women in Law Empowerment Forum)
- Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption)
REASONABLE ACCOMMODATIONS
Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as menopause, pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at 612-492-5178.
HOW TO APPLY
Dorsey & Whitney LLP accepts online applications. Please go to the “Careers” section of the Dorsey website and complete Dorsey’s online application form. We are unable to accept application materials by mail or email.
Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status. Dorsey & Whitney LLP participates in E-Verify.
COMPENSATION
The pay range for this position in Seattle, Denver or Palo Alto is an annual salary of $90,000 to $185,000. This range represents Dorsey’s good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon a number of factors, including the candidate’s experience, qualifications, skills and location and may fall outside of the range indicated. Dorsey estimates it will accept applications through March 25, 2026. Please note that Dorsey is not currently accepting search firm submissions in connection with this opening.
LOCATION
Seattle, WA
Denver, CO
Palo Alto, CA
Salt Lake City, UT
INTRODUCTION
Dorsey’s Patent group is seeking a Patent Agent or Technical Advisor with fluency in Japanese and one to five years of patent prosecution experience to be located in our Seattle, Palo Alto, Denver, or Salt Lake City offices. Patent bar-eligible candidates with the right technology background and writing experience will also be considered. The ideal candidate will have a passion for understanding and writing about electrical technologies, including circuit and logic designs, semiconductor structures and fabrication processes, and artificial intelligence. All relevant technical backgrounds will be considered. Strong academic credentials and USPTO admission or eligibility are required.
ROLE AND RESPONSIBILITIES
- Conduct inventor interviews in preparation for drafting original patent applications.
- Draft patent applications and prosecute patent applications before the US Patent and Trademark office (USPTO) and foreign jurisdictions via communications with local counsel.
- Prepare office action responses for local and international patent applications.
- File documents with the USPTO when required.
- Perform patent searches, analyze invention disclosures, scientific or technical documents, and review issued patents in order to evaluate patent specific issues such as patentability and validity.
- Conduct freedom to operate searches, competitive landscape searches, and review prior art.
- Manage a U.S. and foreign patent prosecution docket such that deadlines are met.
- Conduct interviews with examiners at the USPTO.
- Work closely with our collaborative team of attorneys, agents, paralegals, and legal assistants to ensure excellence in client service at all times.
BASIC QUALIFICATIONS
- One to five years of agent/advisor experience.
- At least a B.S. in Electrical Engineering, Physics, or related field.
- Strong academic performance.
- Fluent in Japanese.
PREFERRED QUALIFICATIONS
- USPTO admission.
We are looking for the right person, not just the right resume or experience level. Collegiality and teamwork are highly valued, and broad skills and curiosity can be as important as a specific technical degree.
ABOUT DORSEY
Dorsey & Whitney is a global law firm with over 650 lawyers across 22 offices in the United States, Canada, Europe and Asia. We provide strategic legal counsel to companies worldwide across a diverse range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology. Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours/week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey’s benefit package includes: comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers; dental insurance; vision insurance; 401(k) retirement savings plan with Firm contribution; basic and optional life insurance; short and long-term disability; paid time off; up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth; paid holidays; paid volunteer day; discretionary bonuses (if bonus eligible); adoption assistance; healthcare, dependent care, and transportation pre-tax reimbursement accounts; back-up child and elder care program; education and college advising program; virtual tutoring; wellbeing programs and activities; mass transit program (certain offices); travel assistance program; 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost. (Some benefits are subject to eligibility criteria.)
One Of Our Greatest Strengths Is a Friendly, Cooperative Culture That Values And Appreciates Each Individual. Dorsey Has Received External Recognition For Our Welcoming Workplace, Including:
- Mansfield Certification Plus (Diversity Lab)
- Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers)
- 100% rating on the Corporate Equality Index (Human Rights Campaign)
- Gold Standard Certification (Women in Law Empowerment Forum)
- Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption)
REASONABLE ACCOMMODATIONS
Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as menopause, pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at 612-492-5178.
HOW TO APPLY
Dorsey & Whitney LLP accepts online applications. Please go to the “Careers” section of the Dorsey website and complete Dorsey’s online application form. We are unable to accept application materials by mail or email.
Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status. Dorsey & Whitney LLP participates in E-Verify.
COMPENSATION
The pay range for this position in Seattle, Denver or Palo Alto is an annual salary of $90,000 to $185,000. This range represents Dorsey’s good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon a number of factors, including the candidate’s experience, qualifications, skills and location and may fall outside of the range indicated. Dorsey estimates it will accept applications through March 25, 2026. Please note that Dorsey is not currently accepting search firm submissions in connection with this opening.
LOCATION
Seattle, WA
Denver, CO
Palo Alto, CA
Salt Lake City, UT
See all 8+ Technical Support Agent jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Support Agent roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Technical Support Agent
Frame your credentials around systems analysis
TN classification for this role hinges on the Computer Systems Analyst category. Make sure your resume and degree documentation emphasize systems-level troubleshooting, not just end-user helpdesk tasks. CBP officers draw that line at the port of entry.
Target employers with recent visa sponsorship experience
Prioritize companies experienced with visa sponsorship. Employers who have handled work visa filings before understand the support letter requirements and streamlined TN process, helping you move through the port of entry application more quickly and smoothly.
Request a detailed TN support letter before accepting
Ask your employer to draft the support letter before you accept the offer. It must specify your job title, duties, qualifying category, and that the role requires a bachelor's degree in a relevant technical field. Gaps here get flagged by CBP.
Verify your degree translates clearly to U.S. standards
Mexican professionals with a licenciatura in computer science or engineering should confirm their credential maps to a U.S. bachelor's degree equivalent. A credential evaluation from a NACES-member organization removes ambiguity before your consulate appointment.
Use Migrate Mate to find roles already set up for TN
Search for Technical Support Agent positions on Migrate Mate, which surfaces employers actively offering TN sponsorship. Applying through a filtered list of sponsorship-ready employers cuts the back-and-forth over whether the company will file.
Prepare for CBP to probe your duties at the border
Canadian applicants applying at a port of entry should be ready to explain how their daily responsibilities go beyond tier-one helpdesk support. Bring documentation showing systems-level scope, such as network configuration tasks or enterprise software administration.
Technical Support Agent jobs are hiring across the US. Find yours.
Find Technical Support Agent JobsTechnical Support Agent TN Visa: Frequently Asked Questions
Does a Technical Support Agent role qualify for a TN visa?
It depends on the role's scope. TN classification uses the Computer Systems Analyst category, which covers positions involving analysis, design, and troubleshooting of computer systems at a technical level. Roles focused solely on basic end-user support or password resets are harder to qualify. Positions involving network diagnostics, enterprise software support, or systems configuration have a clearer path to approval.
How does TN visa sponsorship for this role compare to H-1B?
TN has no lottery and no annual cap for Canadian citizens, so there's no waiting for a selection result. H-1B requires your employer to enter you in a random lottery each March, with roughly a one-in-four chance of selection. For Technical Support Agent roles that meet the Computer Systems Analyst definition, TN gets you working faster and with far less uncertainty on the employer's end.
What does an employer actually need to do to sponsor a TN visa for this position?
The employer writes a detailed support letter on company letterhead confirming your job title, duties, qualifying TN category, and that a relevant bachelor's degree is required. For Mexican citizens, you'll apply at a U.S. consulate with this support letter and required documentation. Canadian citizens can apply directly at a U.S. port of entry with the support letter. Both pathways follow TN visa procedures, which don't involve Department of Labor filings—just the employer's support letter and your presentation of qualifications at the port of entry or consulate.
Where can I find Technical Support Agent jobs that already offer TN visa sponsorship?
Migrate Mate lets you search specifically for Technical Support Agent roles where employers are already set up to sponsor TN visas. That filters out companies unfamiliar with the process, so you spend less time educating hiring managers about the visa category and more time moving through interviews with employers who are ready to file.
Can Mexican professionals apply for TN status the same way Canadians do?
No. Canadian citizens can apply directly at a U.S. port of entry with an employer support letter and receive a TN decision on the spot. Mexican citizens must apply at a U.S. consulate abroad, and the employer must first prepare a support letter documenting the role details and your qualifications. Consulate wait times vary by location and season, so factoring in scheduling lead time before your target start date is essential.
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