TN Visa Partner Success Manager Jobs
Partner Success Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category, which covers client relationship and account management professionals with a relevant bachelor's degree. Canadian citizens can apply at the port of entry with no cap; Mexican citizens go through consular processing with an annual allocation.
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Get Access To All JobsINTRODUCTION
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an equal opportunity employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
ABOUT THE ROLE
The Partner Success Manager is responsible for driving post-sales relationships, driving product adoption, and identifying upsell or cross-sell opportunities. They develop strategic success plans aligned with MSP business strategies and manage product/service delivery in association with cross-functional teams. They work with account management teams in analyzing sales data and improving sales processes.
Responsibilities
- Owns the post-sales relationship with Barracuda’s MSP's, drives greater adoption of products and/or services, and promotes upsell/cross-sell opportunities.
- Formulates and executes partner success strategies that align MSPs’ business strategies to Barracuda products and services.
- Works with MSP's and Barracuda stakeholders to prevent or remediate any challenges faced by internal MSP teams in using Barracuda’s products/services.
- Operates as primary point of contact for multiple product lines, while supporting the MSP journey with Barracuda.
- Builds and manages the customized product delivery to the MSP's technology environment.
- Reaches out to MSP's proactively to offer support, share best practices, and provide value-added insights.
- Provides training and resources to help MSP's and junior team members understand how to use Barracuda product/services effectively.
- Collaborates with the broader sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
- Engages and coordinates customer delivery across Barracuda Networks team members including engineering and professional services.
- Leverages specialized partner success knowledge in breadth and/or depth to a variety of issues/projects within the team.
- Works in a project-oriented manner contributing towards team-level goals, and works closely with multiple teams to identify MSP needs and provide tailored solutions.
- Supports account management team in analyzing sales data and/or developing strategies for sales' process improvement.
BASIC QUALIFICATIONS
- 3+ years of experience in sales operations, account management, partner success or equivalent
- Bachelor’s or master’s degree in Sales, Business Administration or equivalent
- Proven success managing and expanding SaaS or subscription-based revenue across existing customer accounts.
- Hands-on experience with Partner Success tools (e.g., Gainsight) and CRM platforms.
- Exceptional communication skills, including active listening, clear written and verbal communication, and confident presentation abilities.
- Strong problem-solving and project-management capabilities, with excellent interpersonal and organizational skills.
- Highly self-sufficient; able to navigate ambiguity, collaborate with multiple stakeholders, and operate with minimal oversight.
- Self-motivated team player who brings proactive ideas to drive customer loyalty, product adoption, and long-term engagement.
- Outstanding time-management skills with the ability to prioritize effectively in a fast-paced environment.
WHAT YOU’LL GET FROM US
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.
- Equity, in the form of non-qualified options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
The anticipated on-target earnings range for this role is $65,000 - $85,000. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.
At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience.
LI-Hybrid
INTRODUCTION
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an equal opportunity employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
ABOUT THE ROLE
The Partner Success Manager is responsible for driving post-sales relationships, driving product adoption, and identifying upsell or cross-sell opportunities. They develop strategic success plans aligned with MSP business strategies and manage product/service delivery in association with cross-functional teams. They work with account management teams in analyzing sales data and improving sales processes.
Responsibilities
- Owns the post-sales relationship with Barracuda’s MSP's, drives greater adoption of products and/or services, and promotes upsell/cross-sell opportunities.
- Formulates and executes partner success strategies that align MSPs’ business strategies to Barracuda products and services.
- Works with MSP's and Barracuda stakeholders to prevent or remediate any challenges faced by internal MSP teams in using Barracuda’s products/services.
- Operates as primary point of contact for multiple product lines, while supporting the MSP journey with Barracuda.
- Builds and manages the customized product delivery to the MSP's technology environment.
- Reaches out to MSP's proactively to offer support, share best practices, and provide value-added insights.
- Provides training and resources to help MSP's and junior team members understand how to use Barracuda product/services effectively.
- Collaborates with the broader sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
- Engages and coordinates customer delivery across Barracuda Networks team members including engineering and professional services.
- Leverages specialized partner success knowledge in breadth and/or depth to a variety of issues/projects within the team.
- Works in a project-oriented manner contributing towards team-level goals, and works closely with multiple teams to identify MSP needs and provide tailored solutions.
- Supports account management team in analyzing sales data and/or developing strategies for sales' process improvement.
BASIC QUALIFICATIONS
- 3+ years of experience in sales operations, account management, partner success or equivalent
- Bachelor’s or master’s degree in Sales, Business Administration or equivalent
- Proven success managing and expanding SaaS or subscription-based revenue across existing customer accounts.
- Hands-on experience with Partner Success tools (e.g., Gainsight) and CRM platforms.
- Exceptional communication skills, including active listening, clear written and verbal communication, and confident presentation abilities.
- Strong problem-solving and project-management capabilities, with excellent interpersonal and organizational skills.
- Highly self-sufficient; able to navigate ambiguity, collaborate with multiple stakeholders, and operate with minimal oversight.
- Self-motivated team player who brings proactive ideas to drive customer loyalty, product adoption, and long-term engagement.
- Outstanding time-management skills with the ability to prioritize effectively in a fast-paced environment.
WHAT YOU’LL GET FROM US
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.
- Equity, in the form of non-qualified options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
The anticipated on-target earnings range for this role is $65,000 - $85,000. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.
At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience.
LI-Hybrid
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Partner Success Manager
Frame your degree around management consulting
TN eligibility for Partner Success Managers hinges on the Management Consultant category. A degree in business, management, or a related field strengthens your case. A general arts degree without clear business coursework creates friction at the port of entry.
Target SaaS companies with existing TN infrastructure
Companies that already employ TN workers understand the filing process and are less likely to stall on sponsorship. Search for employers with Canadian or Mexican professionals in customer success or account management roles on their public team pages.
Get your offer letter to name the TN category explicitly
CBP officers review your employer's support letter at the border. If the letter describes your role in generic terms, request a revision that references the Management Consultant TN category and ties your day-to-day responsibilities to that classification.
Use Migrate Mate to find roles filtered for TN sponsorship
Searching general job boards surfaces roles that may never lead to a TN offer. Migrate Mate lets you filter Partner Success Manager openings by TN sponsorship readiness so you spend time on employers already set up to hire you.
Prepare for Mexican consular processing timelines early
Mexican citizens cannot use port-of-entry processing and must schedule a consular appointment, which adds weeks to the timeline. Start gathering your DS-160, support letter, and credential documents before your offer is finalized to avoid a delayed start date.
Carry a complete document packet for Canadian border entry
Canadian citizens can obtain TN status at land or air ports of entry, but CBP can deny admission if documents are incomplete. Bring your degree transcripts, credential evaluations if your degree is from outside Canada, and a detailed employer support letter on the day you cross.
Partner Success Manager jobs are hiring across the US. Find yours.
Find Partner Success Manager JobsPartner Success Manager TN Visa: Frequently Asked Questions
Does a Partner Success Manager role qualify for TN visa status?
Partner Success Manager roles can qualify under the TN Management Consultant category if your responsibilities center on advising clients, managing strategic accounts, or improving partner outcomes using specialized business knowledge. The classification is not automatic: CBP or a consular officer will assess whether your specific duties and degree align with the category definition.
How does the TN visa compare to H-1B for Partner Success Manager roles?
The TN visa has no annual lottery, no cap for Canadian citizens, and can be obtained at the port of entry in a single day. H-1B requires employer sponsorship months in advance, a lottery with limited slots, and USCIS adjudication that can take several months. For Canadian and Mexican professionals in Partner Success Management, TN is typically faster and more predictable.
Where can I find Partner Success Manager jobs that offer TN visa sponsorship?
Most general job boards do not filter by visa sponsorship type, so identifying TN-ready employers takes manual research. Migrate Mate is built specifically for Canadian and Mexican professionals seeking TN-sponsored roles and surfaces Partner Success Manager openings from employers already prepared to sponsor TN status.
What documents does my employer need to provide for my TN application?
Your employer must provide a support letter that describes your job title, duties, anticipated length of employment, and the specific TN category being claimed. For Partner Success Manager roles, the letter should explicitly connect your responsibilities to the Management Consultant classification. The letter is not filed with USCIS; you present it directly to CBP or at your consular interview.
Can I switch employers while on a TN visa in a Partner Success Manager role?
You can change employers, but your TN status is tied to your current employer. You need a new TN approval before starting work with the new company. Canadian citizens can process this at the port of entry with a new employer support letter. Mexican citizens must return to a U.S. consulate. There is no portability provision equivalent to the H-1B's AC21 rule.
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