Entry Level Training Lead Jobs
New grad training lead jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a portfolio of facilitated training projects can matter more than a long resume. Most openings are on-site roles across Sports & Recreation, Retail, and Automotive, with employers like Life Time, CarMax, and American Eagle Outfitters hiring at this level now.
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CarMax, the way your career should be!
Position Overview
As a Business Operations Associate Lead, you will mentor and guide Business Operations Associates while ensuring smooth operations across store departments. This leadership role combines team development, operational excellence, and exceptional customer service. You’ll oversee critical processes such as cash management, transaction auditing, and paperwork accuracy—all while fostering a positive, collaborative work environment. If you’re passionate about leadership and thrive in a fast-paced setting, this is your opportunity to make an impact.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
- Mentor and coach Business Operations Associates, supporting their growth and training.
- Serve as Manager on Duty, directing workflow, resolving transaction questions, and addressing customer concerns.
- Delegate and monitor Business Office tasks to maintain efficiency and accuracy, and assist store teams across departments, ensuring compliance with CarMax standards.
- Deliver exceptional customer service, explaining processes and answering questions clearly.
- Process and audit paperwork for retail sales, appraisals, DMV transactions, and funding documentation.
- Manage cash operations, including deposits, safe handling, and security protocols.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
- Ability to create a positive, team-oriented environment and resolve customer or associate issues.
- Strong delegation, follow-up, and decision-making skills using sound judgment.
- Proficient in data interpretation, numeric filing systems, and intermediate PC applications (Word, Excel).
- Ability to multi-task in a high-energy, fast-paced environment and maintain accuracy.
- Effective verbal and written communication skills for customer and associate interactions.
- Completion of CarMax-provided training for cross-functional Business Office coverage.
- Ability to stand or walk for extended periods and lift 15–20 lbs, with flexibility for nights, weekends, and holidays.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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Entry Level Training Lead Jobs: Frequently Asked Questions
How do I get an entry level training lead job?
Focus on demonstrating that you can design and deliver learning experiences, even at a small scale. Employers at this level look for candidates who have facilitated workshops, onboarded peers, or led training sessions during internships or volunteer roles. A portfolio showing curriculum you built, participant feedback you collected, or measurable improvements in learner performance gives you a clear edge over candidates who only list coursework.
Which companies hire entry level training leads?
Companies hiring entry level training leads right now include Life Time, CarMax, and American Eagle Outfitters, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size and large organizations in industries with high employee turnover or rapid onboarding needs, where building a junior training team is a practical priority.
Are there remote entry level training lead jobs?
Yes, though on-site roles still make up the majority at the entry level. About 0% of entry level training lead openings are remote or hybrid as of November 2026, so options exist if location flexibility matters to you. Remote postings at this stage often require strong virtual facilitation skills and comfort with learning management systems.
Are these new grad training lead jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no professional experience. A new grad-friendly posting typically accepts zero to two years of experience, counts internships or student organization leadership toward qualifications, and treats a strong portfolio or references from academic projects as equivalent to work history.
Which industries hire the most entry level training leads?
Entry Level training lead roles concentrate in Sports & Recreation, Retail, and Automotive, based on current listings on Migrate Mate as of November 2026. These sectors tend to have large frontline workforces, frequent process changes, or compliance requirements that create ongoing demand for entry level training professionals who can deliver onboarding and skills development programs.