Travel Director Jobs
Travel Director jobs are open across tourism, corporate travel, nonprofit, and hospitality sectors, covering specializations in group travel management, itinerary design, and travel program operations, from coordinator-level to senior director roles. Find a role that fits below and apply directly.
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We’re currently seeking a Product Design Director to lead our Consumer Travel Products team, part of the Experience Design organization.
The Premium design team sets the bar for Capital One’s high-spender customer experience ecosystem, revolving around highly useful, personalized, and high-stakes products. We are currently seeking a design leader to join our team and lead the consumer travel team, and the back end agent experiences. This role will drive differentiated vision and lead teams to craft exceptional end-to-end experiences that allow Capital One to win at the top of the market in this lifestyle experience space. You will also work closely with craft leads, designers and cross functional teams to push creative boundaries while ensuring business impact and customer value.
The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.
Role Expectations
As a Director of Consumer Travel Products, you’ll lead a talented, cross-disciplinary team of designers and collaborate deeply with our research teams and Product and Tech leadership. You’ll be responsible for leading high-impact, highly complex projects and defining and driving design strategy that informs the higher-level vision of the organization and aligns to business objectives.
Here are some of the expected competencies for this role:
Product Design Expertise: Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One. Leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
Leadership: Create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture that makes your team feel valued and heard
Human-Centered: Champion voices of both customers and partners, modeling the mindset that business and customer outcomes are not distinct but complementary, ultimately resulting in experiences that exceed baseline customer needs and expectations
Business-Focused: Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends, applying relevant insights to shape how Design should engage and solve business challenges
Problem-Solving: Share insights around technical advances and data capabilities that could influence outcomes, while helping larger teams navigate technical limitations and boundaries in service of bold technological solutions, data destinations and efficiency
Collaboration: Connect the dots across teams, portfolios, platforms and LOBs, bringing together partners and processes in ways that drive more coherent experiences, accelerate delivery and elevate the value of design
Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results
The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.
Basic Qualifications:
- At least 8 years of experience in a product design role
- At least 3 years of experience leading design teams
Preferred Qualifications:
- 10+ years of experience in product design role
- 5+ years of experience leading design teams
- Experience in a design toolkit that spans product design, service design, design strategy and content design
- Experience leading product design teams operating across UX and UI, strategy, content and research from strategy through delivery to market
- Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
- Experience working within a design system
- Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
- Expertise with design and prototyping tools such as Figma
- Experience managing an interdisciplinary design team
- Proficiency in business case development, grounding product and user experience decisions to business value
- Exceptional written and verbal communication skills
- Exceptional interpersonal skills and relationship building across complex organizations
- Exceptional people management and development skills
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Cambridge, MA: $230,400 - $263,000 for Director, DesignChicago, IL: $209,500 - $239,100 for Director, Design
McLean, VA: $230,400 - $263,000 for Director, Design
New York, NY: $251,400 - $286,900 for Director, Design
Richmond, VA: $209,500 - $239,100 for Director, Design
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
We’re currently seeking a Product Design Director to lead our Consumer Travel Products team, part of the Experience Design organization.
The Premium design team sets the bar for Capital One’s high-spender customer experience ecosystem, revolving around highly useful, personalized, and high-stakes products. We are currently seeking a design leader to join our team and lead the consumer travel team, and the back end agent experiences. This role will drive differentiated vision and lead teams to craft exceptional end-to-end experiences that allow Capital One to win at the top of the market in this lifestyle experience space. You will also work closely with craft leads, designers and cross functional teams to push creative boundaries while ensuring business impact and customer value.
The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.
Role Expectations
As a Director of Consumer Travel Products, you’ll lead a talented, cross-disciplinary team of designers and collaborate deeply with our research teams and Product and Tech leadership. You’ll be responsible for leading high-impact, highly complex projects and defining and driving design strategy that informs the higher-level vision of the organization and aligns to business objectives.
Here are some of the expected competencies for this role:
Product Design Expertise: Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One. Leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
Leadership: Create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture that makes your team feel valued and heard
Human-Centered: Champion voices of both customers and partners, modeling the mindset that business and customer outcomes are not distinct but complementary, ultimately resulting in experiences that exceed baseline customer needs and expectations
Business-Focused: Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends, applying relevant insights to shape how Design should engage and solve business challenges
Problem-Solving: Share insights around technical advances and data capabilities that could influence outcomes, while helping larger teams navigate technical limitations and boundaries in service of bold technological solutions, data destinations and efficiency
Collaboration: Connect the dots across teams, portfolios, platforms and LOBs, bringing together partners and processes in ways that drive more coherent experiences, accelerate delivery and elevate the value of design
Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results
The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.
Basic Qualifications:
- At least 8 years of experience in a product design role
- At least 3 years of experience leading design teams
Preferred Qualifications:
- 10+ years of experience in product design role
- 5+ years of experience leading design teams
- Experience in a design toolkit that spans product design, service design, design strategy and content design
- Experience leading product design teams operating across UX and UI, strategy, content and research from strategy through delivery to market
- Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
- Experience working within a design system
- Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
- Expertise with design and prototyping tools such as Figma
- Experience managing an interdisciplinary design team
- Proficiency in business case development, grounding product and user experience decisions to business value
- Exceptional written and verbal communication skills
- Exceptional interpersonal skills and relationship building across complex organizations
- Exceptional people management and development skills
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Cambridge, MA: $230,400 - $263,000 for Director, DesignChicago, IL: $209,500 - $239,100 for Director, Design
McLean, VA: $230,400 - $263,000 for Director, Design
New York, NY: $251,400 - $286,900 for Director, Design
Richmond, VA: $209,500 - $239,100 for Director, Design
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
See All 74 Travel Director Jobs
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Find Travel Director JobsTravel Director Job Market
Who's Hiring
Top Industries Hiring
- Insurance
- Healthcare & Medical Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in travel director jobs.
- 5 or more years managing group travel programs or corporate travel operations
- Demonstrated experience negotiating contracts with hotels, airlines, and destination management companies
- Proficiency with travel management platforms and global distribution systems
- Strong itinerary planning and multi-destination logistics coordination skills
- Bachelor's degree in hospitality, tourism management, business, or a related field
- Certified Travel Associate or Certified Travel Counselor credential preferred
Tips for Your Travel Director Job Search
Tailor your resume to program scale
Travel directors are evaluated heavily on the size and complexity of programs they've managed. Quantify your resume by group size, annual travel volume, and budget responsibility so hiring managers can immediately assess whether your experience matches the role's scope.
Highlight vendor and supplier relationships
Many travel director roles require existing relationships with airlines, hotel chains, DMCs, or ground operators. Call out specific supplier categories you've negotiated with and whether those contracts resulted in cost savings, upgraded terms, or preferred status for your organization.
Apply early to roles that fit
Migrate Mate lists travel director openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show crisis and contingency management experience
Travel directors are often judged on how they handle disruptions: flight cancellations, medical emergencies abroad, or political unrest. Include a concrete example in your cover letter or resume of a situation you resolved under pressure, with the outcome clearly stated.
Prepare a portfolio of past itineraries or programs
Unlike many leadership roles, travel directors can show tangible work. Bring redacted itineraries, program agendas, or logistics overviews to interviews. Demonstrating how you structure a complex multi-destination program signals operational competence faster than describing it verbally.
Negotiate by anchoring to program revenue or savings
When negotiating offers, tie your value to measurable outcomes from past roles, such as cost reductions achieved through vendor renegotiation or revenue generated through travel program upsells. Generic salary requests carry less weight than a documented dollar impact.
Travel Director Jobs: Frequently Asked Questions
Which companies are hiring the most travel directors?
The most active employers for travel directors right now are Horizon Health, ARCHKEY SOLUTIONS, and Tutera Senior Living & Health Care, and the most openings are in New York, Texas, and Iowa, based on current listings on Migrate Mate as of November 2026. Demand tends to be strongest among large hospitality groups, nonprofit travel programs, and corporate travel management firms.
How many travel director jobs are remote?
About 64% of travel director openings are fully remote or hybrid as of November 2026, though the role is often location-dependent given its operational nature. Travel program planning, vendor communication, and reporting functions are most likely to be performed remotely, while on-site coordination and group departures typically require physical presence.
How do you become a travel director?
Most travel directors start in travel coordination, tour operations, or corporate travel management roles and build up over several years. You'll want to develop hands-on experience managing group logistics, negotiating supplier contracts, and handling travel disruptions. Earning an industry credential like a Certified Travel Associate designation and demonstrating budget ownership in a previous role are common steps before moving into a director-level position.
Can you get a travel director job with limited experience?
Breaking in with limited experience is possible if you focus on adjacent roles first, such as travel coordinator, tour leader, or event logistics assistant. Employers in nonprofit or educational travel programs often hire candidates with strong organizational skills and a passion for travel over those with deep corporate backgrounds. Volunteer trip leadership, study-abroad coordination, or managing a company offsite can substitute for formal travel management experience when framed correctly on your resume.
What does the travel director interview process look like?
The interview process for travel director roles typically involves an initial screening call focused on your program management background, followed by one or two rounds with senior leadership or department heads. Expect scenario-based questions about how you've handled vendor failures, group crises, or tight budget constraints. Some employers ask candidates to walk through a past itinerary or present a sample travel program plan as a practical exercise.
Where can I find and apply to travel director jobs?
You can find and apply to travel director jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your background and apply directly to each listing without being redirected through multiple platforms.
See All 74 Travel Director Jobs
Find roles that match your experience and apply in just a few clicks.
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