Mid Level Triage Nurse Jobs
Mid level triage nurse jobs go to clinicians ready to take full ownership of patient assessment workflows, mentor newer staff, and make time-sensitive decisions with minimal supervision. Roles are concentrated across Healthcare & Medical Services, Technology & Software, and Artificial Intelligence, with employers like firsthand, Dartmouth Health, and CorVel Corporation competing for nurses at this level now.
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Showing 5 of 8+ Mid Level Triage Nurse jobs
Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Clinical Triage Nurse works in a fast-paced call center environment and utilizes a patient-centered approach to direct patients to the appropriate level of care based on the severity of their clinical need by using protocols and algorithms. The Clinical Triage Nurse will communicate with patients, families, physicians, and support staff as appropriate. The Clinical Triage Nurse will be responsible for developing relationships with associated contact center teams, clinical practices (including on-site support and virtual meetings) and connected resources.
EEO/AA/Disability/Veteran
Responsibilities:
- Performs telephonic triage to a diverse patient population using best practice clinical protocols and when indicated standing orders or use of referral trees to assist the patients to the appropriate level of care.
- Collaborates with wide array of healthcare clinicians and resources to secure time-sensitive response to patients with an objective of a one call resolution, when applicable.
- Use effective communication skills in interacting with providers, patients, and families to correctly assess an individual's needs and capabilities in order to successfully facilitate information exchange and guide next steps.
- Follow up with patients providing test results, education, escalation or triage for medical management of symptoms when appropriate.
- Apply clinical assessment and communication skills while adhering to established clinical guidelines.
- Follows established call management guidelines, perform complete, accurate and timely documentation and data entry for all clinical activity in accordance with standards.
- Consistently demonstrate ability to respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary.
- Identify needs and make appropriate recommendations for quality improvement which creates perceived value for customers.
- Maintain strict patient confidentiality.
- Continuously expand knowledge and understanding of community resources while assisting patients to access and utilize available/appropriate resources available. Maintain working knowledge of regional community resources (Urgent Cares, Walk in Care, video Care, Emergency Departments, etc).
- Works independently and maintains competence in nursing care.
- Obtains all requested clinical documentation.
- Coaches, trains, and mentors new and existing triage staff. Provides routine feedback and oversight of Health Advisors.
- Demonstrates patient service excellence at all times.
- Build and maintain positive working relationships with patients and clinical triage team. Maintain a visible role within the clinical practices to foster collaboration with providers and staff. Ensure an understanding of clinic specific workflows and procedures to maintain adherence to updated protocols.
- Performs quality assessments to ensure proficiency in the specialized skills of triage nursing and adherence to productivity, efficiency, and patient experience standards.
- Other duties as assigned.
QUALIFICATIONS
Education
Graduate of an accredited school of Nursing. RN required. Bachelor's or master's degree in nursing preferred.
Experience
3 years of clinical experience in direct patient care required. Triage or ICU/ED experience preferred.
LICENSURE
Registered Nurse license in the state of Connecticut required. Basic Life Support (BLS) certification and Advanced Cardiopulmonary Life Support (ACLS) per departmental policies.
SPECIAL SKILLS
Ability to triage non-urgent and emergent situations. Working knowledge and ability to apply professional standards of practice in a work environment. Excellent interpersonal and customer service skills, strong ability to educate, and excellent communication written and verbal skills. Must be organized and able to prioritize competing tasks while working collaboratively. Basic computer skills. Proficient in various word processing, spreadsheet, and database programs, including Microsoft Word, Excel, PowerPoint, Outlook, etc.
PHYSICAL DEMAND
Work is performed both on-site and remote. Requires ability to operate standard office equipment.
Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Clinical Triage Nurse works in a fast-paced call center environment and utilizes a patient-centered approach to direct patients to the appropriate level of care based on the severity of their clinical need by using protocols and algorithms. The Clinical Triage Nurse will communicate with patients, families, physicians, and support staff as appropriate. The Clinical Triage Nurse will be responsible for developing relationships with associated contact center teams, clinical practices (including on-site support and virtual meetings) and connected resources.
EEO/AA/Disability/Veteran
Responsibilities:
- Performs telephonic triage to a diverse patient population using best practice clinical protocols and when indicated standing orders or use of referral trees to assist the patients to the appropriate level of care.
- Collaborates with wide array of healthcare clinicians and resources to secure time-sensitive response to patients with an objective of a one call resolution, when applicable.
- Use effective communication skills in interacting with providers, patients, and families to correctly assess an individual's needs and capabilities in order to successfully facilitate information exchange and guide next steps.
- Follow up with patients providing test results, education, escalation or triage for medical management of symptoms when appropriate.
- Apply clinical assessment and communication skills while adhering to established clinical guidelines.
- Follows established call management guidelines, perform complete, accurate and timely documentation and data entry for all clinical activity in accordance with standards.
- Consistently demonstrate ability to respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary.
- Identify needs and make appropriate recommendations for quality improvement which creates perceived value for customers.
- Maintain strict patient confidentiality.
- Continuously expand knowledge and understanding of community resources while assisting patients to access and utilize available/appropriate resources available. Maintain working knowledge of regional community resources (Urgent Cares, Walk in Care, video Care, Emergency Departments, etc).
- Works independently and maintains competence in nursing care.
- Obtains all requested clinical documentation.
- Coaches, trains, and mentors new and existing triage staff. Provides routine feedback and oversight of Health Advisors.
- Demonstrates patient service excellence at all times.
- Build and maintain positive working relationships with patients and clinical triage team. Maintain a visible role within the clinical practices to foster collaboration with providers and staff. Ensure an understanding of clinic specific workflows and procedures to maintain adherence to updated protocols.
- Performs quality assessments to ensure proficiency in the specialized skills of triage nursing and adherence to productivity, efficiency, and patient experience standards.
- Other duties as assigned.
QUALIFICATIONS
Education
Graduate of an accredited school of Nursing. RN required. Bachelor's or master's degree in nursing preferred.
Experience
3 years of clinical experience in direct patient care required. Triage or ICU/ED experience preferred.
LICENSURE
Registered Nurse license in the state of Connecticut required. Basic Life Support (BLS) certification and Advanced Cardiopulmonary Life Support (ACLS) per departmental policies.
SPECIAL SKILLS
Ability to triage non-urgent and emergent situations. Working knowledge and ability to apply professional standards of practice in a work environment. Excellent interpersonal and customer service skills, strong ability to educate, and excellent communication written and verbal skills. Must be organized and able to prioritize competing tasks while working collaboratively. Basic computer skills. Proficient in various word processing, spreadsheet, and database programs, including Microsoft Word, Excel, PowerPoint, Outlook, etc.
PHYSICAL DEMAND
Work is performed both on-site and remote. Requires ability to operate standard office equipment.
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- Healthcare & Medical Services
- Technology & Software
- Artificial Intelligence
Mid Level Triage Nurse Jobs: Frequently Asked Questions
How do I get a mid level triage nurse job?
Position your application around clinical decision-making you have owned independently, not just tasks you completed under supervision. Highlight specific triage protocols you have applied, acuity levels you routinely manage, and any informal mentoring you have done. Tailor your resume to reflect the scope and complexity of your current caseload, and target postings that list autonomy and critical thinking as core expectations rather than basic competency.
Which companies hire mid level triage nurses?
Companies hiring mid level triage nurses right now include firsthand, Dartmouth Health, and CorVel Corporation, based on current listings on Migrate Mate as of August 2026. Hiring at this level comes predominantly from hospital systems, urgent care networks, and large outpatient groups that need experienced clinicians who can function with limited oversight during high-volume shifts.
Are there remote mid level triage nurse jobs?
Yes, though most remote triage roles are telephone or telehealth-based rather than fully independent of a care setting. About 83% of mid level triage nurse openings are remote or hybrid as of August 2026, with the majority of those positions tied to nurse advice lines, insurance utilization review, or virtual urgent care platforms that require strong independent assessment skills.
How do I move up to a mid level triage nurse role?
Growing from an entry-level position into a mid level triage nurse role means building consistent experience with patient acuity assessment, learning to apply standardized triage protocols like ESI or START with confidence, and taking on progressively complex cases. Nurses who reach mid level have typically developed a record of working with reduced supervision, contributing to process improvements on their unit, and supporting newer colleagues through challenging patient scenarios.
Which industries hire the most mid level triage nurses?
Mid Level triage nurse roles concentrate in Healthcare & Medical Services, Technology & Software, and Artificial Intelligence, based on current listings on Migrate Mate as of August 2026. These sectors drive demand because they operate high-volume patient intake environments where experienced triage nurses who can work autonomously directly reduce wait times and support safer, faster clinical decisions.