Senior Level Vice President, Claims Jobs
Senior level vice president, claims jobs place experienced professionals in charge of claims strategy, operational outcomes, and the leadership teams that drive execution across complex insurance or risk portfolios. Openings concentrate in Insurance and Banking & Financial Services, with employers like AIG, NFP, and AmTrust Financial hiring at this level now.
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Lead People. Drive Claim Outcomes. Deliver Operational Excellence.
AmTrust Financial is seeking an experienced and results-driven Assistant Vice President, Workers’ Compensation Claims to provide leadership and operational oversight for a workers’ compensation claims team located in Hartford, Connecticut. This position will be responsible for leading claims professionals and driving strong claim outcomes through effective people leadership, technical claim management, operational discipline, and collaboration with business partners. The successful candidate will bring significant workers’ compensation claims experience along with a demonstrated ability to develop teams, manage performance, and execute claim strategies aligned with organizational objectives. This position will work hybrid from our Hartford, Connecticut location.
Responsibilities:
- Lead, coach, and develop a high-performing team of workers’ compensation claims professionals.
- Provide leadership and oversight of day-to-day claim operations, including workload management, staffing, performance, and talent development.
- Drive consistent execution of workers’ compensation claim practices and strategies.
- Maintain accountability for claim quality, timely investigations, compensability decisions, reserve adequacy, litigation management, and cost-effective claim resolution.
- Monitor operational and claim performance and develop strategies to address trends and opportunities for improvement.
- Promote effective inventory management and timely movement of claims toward appropriate resolution.
- Partner with Claims leadership, Technical, Quality Assurance, Legal, Underwriting, and other business partners to support organizational objectives.
- Ensure adherence to company claim standards, regulatory requirements, service expectations, and established best practices.
- Foster a culture of accountability, collaboration, transparency, and continuous improvement.
- Identify opportunities to improve claim processes, colleague development, customer outcomes, and operational effectiveness.
- Support broader Workers’ Compensation Claims initiatives and contribute to the development and execution of claim strategies.
BASIC QUALIFICATIONS
- Bachelor’s degree in Business, Insurance, Risk Management, or related field.
- 10+ years of workers’ compensation claims experience, including significant leadership experience.
- Strong knowledge of workers’ compensation claim handling, reserving, litigation management, and complex claim resolution.
- Demonstrated experience leading and developing claims professionals and leaders.
- Strong understanding of claim operations, performance management, and quality assurance.
- Proven ability to analyze claim and operational performance and translate findings into meaningful actions.
- Strong communication, leadership, and stakeholder management skills.
- Demonstrated ability to operate effectively in a collaborative, matrixed environment.
- Track record of achieving strong operational and business results.
PREFERRED QUALIFICATIONS
- Master’s degree in Business, Insurance, Risk Management, or related field.
- Experience leading a workers’ compensation claims office or significant claims operation.
- Multi-jurisdictional workers’ compensation claims experience.
- Professional designations such as CPCU, AIC, ARM, SCLA, or equivalent.
INTRODUCTION
Lead People. Drive Claim Outcomes. Deliver Operational Excellence.
AmTrust Financial is seeking an experienced and results-driven Assistant Vice President, Workers’ Compensation Claims to provide leadership and operational oversight for a workers’ compensation claims team located in Hartford, Connecticut. This position will be responsible for leading claims professionals and driving strong claim outcomes through effective people leadership, technical claim management, operational discipline, and collaboration with business partners. The successful candidate will bring significant workers’ compensation claims experience along with a demonstrated ability to develop teams, manage performance, and execute claim strategies aligned with organizational objectives. This position will work hybrid from our Hartford, Connecticut location.
Responsibilities:
- Lead, coach, and develop a high-performing team of workers’ compensation claims professionals.
- Provide leadership and oversight of day-to-day claim operations, including workload management, staffing, performance, and talent development.
- Drive consistent execution of workers’ compensation claim practices and strategies.
- Maintain accountability for claim quality, timely investigations, compensability decisions, reserve adequacy, litigation management, and cost-effective claim resolution.
- Monitor operational and claim performance and develop strategies to address trends and opportunities for improvement.
- Promote effective inventory management and timely movement of claims toward appropriate resolution.
- Partner with Claims leadership, Technical, Quality Assurance, Legal, Underwriting, and other business partners to support organizational objectives.
- Ensure adherence to company claim standards, regulatory requirements, service expectations, and established best practices.
- Foster a culture of accountability, collaboration, transparency, and continuous improvement.
- Identify opportunities to improve claim processes, colleague development, customer outcomes, and operational effectiveness.
- Support broader Workers’ Compensation Claims initiatives and contribute to the development and execution of claim strategies.
BASIC QUALIFICATIONS
- Bachelor’s degree in Business, Insurance, Risk Management, or related field.
- 10+ years of workers’ compensation claims experience, including significant leadership experience.
- Strong knowledge of workers’ compensation claim handling, reserving, litigation management, and complex claim resolution.
- Demonstrated experience leading and developing claims professionals and leaders.
- Strong understanding of claim operations, performance management, and quality assurance.
- Proven ability to analyze claim and operational performance and translate findings into meaningful actions.
- Strong communication, leadership, and stakeholder management skills.
- Demonstrated ability to operate effectively in a collaborative, matrixed environment.
- Track record of achieving strong operational and business results.
PREFERRED QUALIFICATIONS
- Master’s degree in Business, Insurance, Risk Management, or related field.
- Experience leading a workers’ compensation claims office or significant claims operation.
- Multi-jurisdictional workers’ compensation claims experience.
- Professional designations such as CPCU, AIC, ARM, SCLA, or equivalent.
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Top Industries Hiring
- Insurance
- Banking & Financial Services
Senior Level Vice President, Claims Jobs: Frequently Asked Questions
How do I get a senior level vice president, claims job?
Candidates who land these roles demonstrate a history of owning large-scale claims operations, driving measurable improvements in loss ratios or cycle times, and leading cross-functional teams through regulatory or technological change. Employers at this level look for executives who can influence enterprise strategy, not just manage day-to-day claims workflows. A strong network in insurance or risk management and visible thought leadership sharpen your edge considerably.
Which companies hire senior level vice president, claimss?
Companies hiring senior level vice president, claimss right now include AIG, NFP, and AmTrust Financial, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from large carriers, regional insurers, third-party administrators, and financial services firms with significant self-insured or captive programs.
Are there remote senior level vice president, claims jobs?
Yes, though many roles at this level include some on-site expectation given the leadership accountability involved. About 25% of senior level vice president, claims openings are remote or hybrid as of November 2026, reflecting employer flexibility for executives who can manage distributed teams and travel to key offices when needed.
What makes a vice president, claims role senior level?
Senior level vice president, claims roles carry enterprise-wide scope, including ownership of claims philosophy, reserve adequacy, vendor strategy, and regulatory compliance across lines of business. They require leading directors or managers, influencing C-suite decisions, and driving systemic improvements rather than handling individual claim files. The distinction from mid-level roles lies in strategic accountability and organizational reach, not just tenure.
Which industries hire the most senior level vice president, claimss?
Senior Level vice president, claims roles concentrate in Insurance and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring because they carry large books of insured risk, complex litigation exposure, or regulatory obligations that require dedicated senior claims leadership to manage outcomes at scale.