Business Operations Coordinator Visa Sponsorship Jobs in Arizona
Business operations coordinator jobs in Arizona draw sponsoring employers across Phoenix's corporate corridor, Tempe's tech-adjacent firms, and Scottsdale's financial services sector. Companies like Amazon, Intel, and Banner Health regularly hire for operations roles in the state. International candidates pursuing H-1B visa or green card sponsorship will find consistent demand across healthcare, technology, and professional services.
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Get Access To All JobsJob Description:
Director of Global Service Operations
Power Conversion Systems (PCS) for
PV Solar and Battery Storage Applications
Position Level: Full-Time Employee
Location: Mesa, AZ preferred, possible hybrid/remote position within the United States
Travel: Frequent domestic and international travel, including visits to customer sites and regional service teams
Position Summary
As part of the Nextpower Services & Customer Operations Business Unit, the Director of Global Service Operations, PCS leads the service organization for power conversion systems used in utility-scale renewable energy plants, including solar inverters and battery energy storage system (BESS). This experienced leader is accountable for safe, reliable, and responsive service delivery throughout the equipment lifecycle—from commissioning and handover through warranty support, troubleshooting, repairs, and long-term customer support.
The Director will build and improve global service capabilities, develop regional teams and service partners, and work closely with customers and internal engineering, product, supply chain, sales, and quality groups. The role combines operational leadership with technical judgment, customer engagement, and a focus on customer satisfaction, service performance, and business results.
Key Responsibilities
Global service operations
- Define and execute the global service strategy for PV solar and battery storage power conversion systems.
- Lead regional service teams and service partners, setting clear expectations for safety, response times, quality, and customer experience.
- Establish robust and consistent service processes for safety, commissioning, preventive maintenance, troubleshooting, corrective maintenance, warranty claims, and equipment upgrades.
- Develop scalable operating models, including regional coverage, staffing plans, replacement parts & tools strategies, escalation paths, and service partner capabilities.
- Monitor service performance and operational data to establish KPIs focused on reliability, service response, and cost effectiveness.
Customer and incident support
- Be responsible for customer satisfaction and act as an escalation point for significant equipment issues, outages, and customer concerns.
- Coordinate cross-functional incident response, including technical investigation, customer communication, containment, and corrective actions.
- Ensure field teams have the procedures, training, tools, and technical support needed to resolve issues safely and effectively.
- Build strong working relationships with customers, asset owners, EPCs, operators, and service partners.
- Support service agreement development and delivery, including scope, performance commitments, and customer reporting.
Commissioning and technical support
- Oversee commissioning readiness and service handover for new solar and BESS projects.
- Ensure commissioning activities follow approved procedures, quality requirements, and site safety rules.
- Coordinate with engineering and product teams to resolve field issues and communicate product updates to service teams.
- Promote consistent troubleshooting methods, documentation, and feedback from field experience into product improvement.
- Support training and technical qualification programs for employees and service partners.
Parts, warranty, and service systems
- Work with supply chain and regional teams to plan spare parts, repair capacity, tools, and logistics coverage.
- Oversee warranty administration, service documentation, and the review of recurring failure trends.
- Ensure service work orders, asset histories, and customer cases are recorded in appropriate systems.
- Develop dashboards and management reporting for service activity, equipment reliability, customer issues, and financial performance.
Safety, quality, and compliance
- Promote a strong safety culture across employees, contractors, and service partners.
- Ensure service work follows the highest safety standards, incorporating company procedures, applicable regulations, customer requirements, and site rules.
- Coordinate with cybersecurity and operations teams on secure service access to plant control and power conversion equipment.
- Support quality investigations, root-cause analysis, corrective and preventive actions, and lessons learned.
- Identify process improvement, automation, or product opportunities and prioritize them accordingly
Organization and financial leadership
- Build and develop a high-performing service organization, including hiring, coaching, succession planning, and performance management.
- Establish annual operating plans and budgets for staffing, travel, training, tooling, parts, and service partner support.
- Manage service costs and resource allocation while maintaining appropriate customer coverage and response capability.
- Identify opportunities to improve service offerings, customer retention, equipment availability, and service business performance.
Qualifications
- Bachelor’s degree in electrical engineering, energy systems, or a related field; equivalent experience may be considered.
- 7 or more years of experience in power electronics, renewable energy, field service, or technical operations.
- At least 5 years of experience leading service, commissioning, or technical support teams across multiple regions.
- Experience with utility-scale solar inverters, battery storage power conversion systems, or related grid-connected power equipment.
- Demonstrated experience managing customer escalations and coordinating responses to complex equipment incidents.
- Experience developing service processes, regional coverage models, service partner networks, or commissioning programs.
- Strong understanding of electrical safety and field service practices for high-voltage power equipment.
- Experience managing operating budgets, service performance measures, and cross-functional improvement initiatives.
- Ability to travel frequently, including to customer sites and international locations as needed.
Preferred Qualifications
- Experience supporting both solar and battery storage projects.
- Familiarity with inverter controls, grid interconnection requirements, plant-level controls, and renewable energy operations.
- Experience with warranty management, spare parts planning, service agreements, and field service systems.
- Technical or leadership experience in a global equipment manufacturer or renewable energy service organization.
- Project management, safety, or service operations certifications.
Core Competencies
- Customer-focused leadership and sound judgment during high-pressure incidents
- Clear communication with technical teams, executives, and customers
- Strong planning, prioritization, and follow-through
- Ability to build high performing teams and lead across cultures, time zones, and organizational boundaries
- Execution mindset, with a focus on practical problem-solving and commitment to continuous improvement
- High standards for safety, accountability, and service quality
Work Arrangement
Preferred office location is in Mesa, AZ. For the right candidate, a hybrid or remote arrangement within the United States can be discussed. The role requires regular travel to customer sites, regional offices (including outside of North America), service partner locations, and Nextpower company facilities.
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.
Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are Nextpower
Job Description:
Director of Global Service Operations
Power Conversion Systems (PCS) for
PV Solar and Battery Storage Applications
Position Level: Full-Time Employee
Location: Mesa, AZ preferred, possible hybrid/remote position within the United States
Travel: Frequent domestic and international travel, including visits to customer sites and regional service teams
Position Summary
As part of the Nextpower Services & Customer Operations Business Unit, the Director of Global Service Operations, PCS leads the service organization for power conversion systems used in utility-scale renewable energy plants, including solar inverters and battery energy storage system (BESS). This experienced leader is accountable for safe, reliable, and responsive service delivery throughout the equipment lifecycle—from commissioning and handover through warranty support, troubleshooting, repairs, and long-term customer support.
The Director will build and improve global service capabilities, develop regional teams and service partners, and work closely with customers and internal engineering, product, supply chain, sales, and quality groups. The role combines operational leadership with technical judgment, customer engagement, and a focus on customer satisfaction, service performance, and business results.
Key Responsibilities
Global service operations
- Define and execute the global service strategy for PV solar and battery storage power conversion systems.
- Lead regional service teams and service partners, setting clear expectations for safety, response times, quality, and customer experience.
- Establish robust and consistent service processes for safety, commissioning, preventive maintenance, troubleshooting, corrective maintenance, warranty claims, and equipment upgrades.
- Develop scalable operating models, including regional coverage, staffing plans, replacement parts & tools strategies, escalation paths, and service partner capabilities.
- Monitor service performance and operational data to establish KPIs focused on reliability, service response, and cost effectiveness.
Customer and incident support
- Be responsible for customer satisfaction and act as an escalation point for significant equipment issues, outages, and customer concerns.
- Coordinate cross-functional incident response, including technical investigation, customer communication, containment, and corrective actions.
- Ensure field teams have the procedures, training, tools, and technical support needed to resolve issues safely and effectively.
- Build strong working relationships with customers, asset owners, EPCs, operators, and service partners.
- Support service agreement development and delivery, including scope, performance commitments, and customer reporting.
Commissioning and technical support
- Oversee commissioning readiness and service handover for new solar and BESS projects.
- Ensure commissioning activities follow approved procedures, quality requirements, and site safety rules.
- Coordinate with engineering and product teams to resolve field issues and communicate product updates to service teams.
- Promote consistent troubleshooting methods, documentation, and feedback from field experience into product improvement.
- Support training and technical qualification programs for employees and service partners.
Parts, warranty, and service systems
- Work with supply chain and regional teams to plan spare parts, repair capacity, tools, and logistics coverage.
- Oversee warranty administration, service documentation, and the review of recurring failure trends.
- Ensure service work orders, asset histories, and customer cases are recorded in appropriate systems.
- Develop dashboards and management reporting for service activity, equipment reliability, customer issues, and financial performance.
Safety, quality, and compliance
- Promote a strong safety culture across employees, contractors, and service partners.
- Ensure service work follows the highest safety standards, incorporating company procedures, applicable regulations, customer requirements, and site rules.
- Coordinate with cybersecurity and operations teams on secure service access to plant control and power conversion equipment.
- Support quality investigations, root-cause analysis, corrective and preventive actions, and lessons learned.
- Identify process improvement, automation, or product opportunities and prioritize them accordingly
Organization and financial leadership
- Build and develop a high-performing service organization, including hiring, coaching, succession planning, and performance management.
- Establish annual operating plans and budgets for staffing, travel, training, tooling, parts, and service partner support.
- Manage service costs and resource allocation while maintaining appropriate customer coverage and response capability.
- Identify opportunities to improve service offerings, customer retention, equipment availability, and service business performance.
Qualifications
- Bachelor’s degree in electrical engineering, energy systems, or a related field; equivalent experience may be considered.
- 7 or more years of experience in power electronics, renewable energy, field service, or technical operations.
- At least 5 years of experience leading service, commissioning, or technical support teams across multiple regions.
- Experience with utility-scale solar inverters, battery storage power conversion systems, or related grid-connected power equipment.
- Demonstrated experience managing customer escalations and coordinating responses to complex equipment incidents.
- Experience developing service processes, regional coverage models, service partner networks, or commissioning programs.
- Strong understanding of electrical safety and field service practices for high-voltage power equipment.
- Experience managing operating budgets, service performance measures, and cross-functional improvement initiatives.
- Ability to travel frequently, including to customer sites and international locations as needed.
Preferred Qualifications
- Experience supporting both solar and battery storage projects.
- Familiarity with inverter controls, grid interconnection requirements, plant-level controls, and renewable energy operations.
- Experience with warranty management, spare parts planning, service agreements, and field service systems.
- Technical or leadership experience in a global equipment manufacturer or renewable energy service organization.
- Project management, safety, or service operations certifications.
Core Competencies
- Customer-focused leadership and sound judgment during high-pressure incidents
- Clear communication with technical teams, executives, and customers
- Strong planning, prioritization, and follow-through
- Ability to build high performing teams and lead across cultures, time zones, and organizational boundaries
- Execution mindset, with a focus on practical problem-solving and commitment to continuous improvement
- High standards for safety, accountability, and service quality
Work Arrangement
Preferred office location is in Mesa, AZ. For the right candidate, a hybrid or remote arrangement within the United States can be discussed. The role requires regular travel to customer sites, regional offices (including outside of North America), service partner locations, and Nextpower company facilities.
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.
Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are Nextpower
Business Operations Coordinator Job Roles in Arizona
See all 205+ Business Operations Coordinator Jobs in Arizona
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Search Business Operations Coordinator Jobs in ArizonaBusiness Operations Coordinator Jobs in Arizona: Frequently Asked Questions
Which companies in Arizona sponsor visas for business operations coordinators?
Arizona-based employers with documented visa sponsorship history for operations roles include Intel, Amazon, Honeywell, Banner Health, and American Express, all of which have Phoenix or Tempe operations. Large professional services firms and healthcare networks in the state file Labor Condition Applications for business operations positions with meaningful regularity. Sponsorship activity is concentrated in the Greater Phoenix metropolitan area.
Which visa types realistically apply to business operations coordinator roles in Arizona?
Business operations coordinator roles generally qualify as specialty occupations requiring a bachelor's degree in business administration, operations management, or a related field, making H-1B the most common path. Employers file a Labor Condition Application with DOL before submitting an I-129 petition to USCIS. F-1 graduates may work under OPT before transitioning. EB-2 or EB-3 green card sponsorship is possible for candidates with longer-term employer commitment.
How to find business operations coordinator visa sponsorship jobs in Arizona?
Migrate Mate lists Arizona employers with verified sponsorship history for business operations coordinator roles, letting you search by city and filter for companies that have actively filed for similar positions. This is more direct than broad job searches because the platform focuses specifically on employers who have demonstrated willingness to sponsor. Start with Phoenix, Tempe, and Scottsdale employers for the highest concentration of relevant openings.
Which Arizona cities have the most business operations coordinator sponsorship jobs?
Phoenix leads by a wide margin, anchored by corporate headquarters, healthcare systems, and financial services firms that routinely sponsor operations professionals. Tempe and Scottsdale are close behind, with Tempe hosting technology companies and Scottsdale attracting financial and professional services employers. Chandler and Tucson also see sponsorship activity, particularly from semiconductor manufacturers and university-affiliated organizations, though at lower volumes than the Phoenix metro.
Are there any Arizona-specific factors that affect visa sponsorship for business operations coordinators?
Arizona's large semiconductor and advanced manufacturing sector, anchored by Intel's Chandler campus and TSMC's Phoenix facility, creates sustained demand for operations coordinators comfortable with supply chain and production workflows. The state's growing financial technology and healthcare administration industries add further sponsorship depth. Arizona State University and the University of Arizona produce a pipeline of business graduates, so employers in Tempe and Tucson are accustomed to hiring candidates who may require work authorization.
What is the prevailing wage for sponsored business operations coordinator jobs in Arizona?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.