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Informatica is the leading enterprise cloud data management company, empowering organizations around the world to realize the transformative power of their data. As the Sr. Director, Customer Success Value Engineering, you will lead the value engineering practice within Informatica's Value Engineering team — shaping industry-specific business value frameworks, advising external C-suite stakeholders, and driving measurable outcomes across our enterprise accounts.

Your Impact

• Develop and operationalize Business Value Assessment (BVA) frameworks for the top 4 industries across the full end-to-end customer journey, and lead BVA engagements for top-tier accounts to translate platform capabilities into compelling business outcomes.
• Serve as a strategic advisor to C-suite clients, building trusted relationships that drive engagement focused on innovation and measurable impact.
• Partner closely with Success, Product, and Sales teams to align engagement strategy with customer use cases and embed value delivery throughout the customer lifecycle.
• Establish value realization practices and ROI metrics, and equip the Success Value Engineering team with productivity levers, value-based messaging, and calculation frameworks to accelerate customers' business value journeys.

Minimum Requirements

• 15+ years of experience in technology or software with a proven track record in Business Value Assessment, value engineering, or a related consulting discipline.
• 10+ years leading cross-functional teams with a strong history of executive alignment across organizations.
• Exceptional consulting and communication skills, with the ability to influence C-suite customers and internal leadership alike.
• Deep understanding of modern technologies including cloud-native solutions and AI, and a strong grasp of B2B sector dynamics.
• Background in the Data Management — data integration, data governance, MDM, or similar.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Compensation

• The typical base salary range for this position is $348,600 - $320,600 annually.
• In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $228,600 - $348,600 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.