Customer Success Specialist Visa Sponsorship Jobs in New York
New York is one of the most active markets for customer success specialist roles, with major employers spanning fintech, SaaS, media, and enterprise software concentrated in Manhattan, Brooklyn, and Long Island City. Companies like Salesforce, Bloomberg, and numerous Series B-stage startups regularly sponsor H-1B visa and other work visas for qualified candidates in this field.
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Get Access To All JobsTitle: College Transition and Success Counselor
Reports To: Senior Vice President, Bronx Lifelink
Location: 2471 Morris Avenue, Bronx, NY 10468
Hours: 35 Hours / Non-Exempt
Schedule: Monday through Friday 9 am-5 pm with one remote day per week; occasional evening hours to support our evening feeder programs
Salary: $50,000 - $55,000
Job Summary: The College Transition and Success Counselor works with students from GSS programs who are both transitioning to and attending designated two and four year CUNY colleges; collaborates with college personnel and GSS program staff to assure a smooth transition to college; mobilizes the supports to sustain college success; participates in strategizing and research to document best practices and successful structures/resources/collaboration and interventions; participates actively in this research initiative; provides outreach to students and staff at referring sites to recruit appropriate candidates. In addition, they also help participants who are focused on work or credential opportunities after high school in planning for their next steps in the workforce.
Major Duties:
- Establish and maintain collaborative relationships and communication with CUNY counselors and staff of key college departments to support and track students.
- Establish and maintain collaborative relationships with college candidates’ counselors at GSS community schools, YABCs and day school programs to identify the cohort of students to undertake the application process and transition to college.
- Provide individual support and advocacy to students in the cohort.
- Develop and implement workshops on transitioning to college.
- Arrange site visits to colleges to orient students to place, space and college departments and contacts.
- Review and monitor students’ financial arrangements and financial aid to assure maximum aid is obtained and managed and student can budget appropriately.
- Assist students to plan and prepare for CUNY Assessment Test.
- Develop academic monitoring and early warning system to address risks to retention.
- Arrange study groups/tutoring for students as needed.
- Help non-matriculating participants develop transferable career readiness skills and apply for jobs/credential opportunities.
- Assist in arranging activities and celebrations to advance cohort cohesion and peer support.
- Maintain and provide demographic and case notes for data keeping and research.
- Maintain all required statistical and narrative documentation.
- Participate in staff trainings and meetings including partnership meetings/conferences/presentations and professional development.
- Perform other duties as assigned.
Qualifications
- Bachelor’s degree in related field and at least two years of prior experience working with young adults, required.
- Experience with college access including the application process or in college retention, required.
- Must possess strong teamwork, communication (verbal and written), and organizational skills.
- Knowledge of Microsoft Office applications.
- Strong ability to engage students and parents in activities that support college completion.
- Must have a commitment to working with youth from a strength based and/or youth development perspective.
Title: College Transition and Success Counselor
Reports To: Senior Vice President, Bronx Lifelink
Location: 2471 Morris Avenue, Bronx, NY 10468
Hours: 35 Hours / Non-Exempt
Schedule: Monday through Friday 9 am-5 pm with one remote day per week; occasional evening hours to support our evening feeder programs
Salary: $50,000 - $55,000
Job Summary: The College Transition and Success Counselor works with students from GSS programs who are both transitioning to and attending designated two and four year CUNY colleges; collaborates with college personnel and GSS program staff to assure a smooth transition to college; mobilizes the supports to sustain college success; participates in strategizing and research to document best practices and successful structures/resources/collaboration and interventions; participates actively in this research initiative; provides outreach to students and staff at referring sites to recruit appropriate candidates. In addition, they also help participants who are focused on work or credential opportunities after high school in planning for their next steps in the workforce.
Major Duties:
- Establish and maintain collaborative relationships and communication with CUNY counselors and staff of key college departments to support and track students.
- Establish and maintain collaborative relationships with college candidates’ counselors at GSS community schools, YABCs and day school programs to identify the cohort of students to undertake the application process and transition to college.
- Provide individual support and advocacy to students in the cohort.
- Develop and implement workshops on transitioning to college.
- Arrange site visits to colleges to orient students to place, space and college departments and contacts.
- Review and monitor students’ financial arrangements and financial aid to assure maximum aid is obtained and managed and student can budget appropriately.
- Assist students to plan and prepare for CUNY Assessment Test.
- Develop academic monitoring and early warning system to address risks to retention.
- Arrange study groups/tutoring for students as needed.
- Help non-matriculating participants develop transferable career readiness skills and apply for jobs/credential opportunities.
- Assist in arranging activities and celebrations to advance cohort cohesion and peer support.
- Maintain and provide demographic and case notes for data keeping and research.
- Maintain all required statistical and narrative documentation.
- Participate in staff trainings and meetings including partnership meetings/conferences/presentations and professional development.
- Perform other duties as assigned.
Qualifications
- Bachelor’s degree in related field and at least two years of prior experience working with young adults, required.
- Experience with college access including the application process or in college retention, required.
- Must possess strong teamwork, communication (verbal and written), and organizational skills.
- Knowledge of Microsoft Office applications.
- Strong ability to engage students and parents in activities that support college completion.
- Must have a commitment to working with youth from a strength based and/or youth development perspective.
Customer Success Specialist Job Roles in New York
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Search Customer Success Specialist Jobs in New YorkCustomer Success Specialist Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for customer success specialists in New York?
Large technology and SaaS companies with established New York offices are the most consistent sponsors, including Salesforce, Oracle, SAP, and HubSpot. Enterprise software firms, fintech companies such as Stripe and Brex, and media technology platforms also file H-1B petitions for customer success roles. Startups with Series B funding and above occasionally sponsor as well, though their track record varies by company size and internal HR capacity.
Which visa types are most common for customer success specialist roles in New York?
The H-1B is the most common visa category for customer success specialist positions in New York, provided the role is structured as a specialty occupation requiring a relevant bachelor's degree or higher. Candidates from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals can explore the TN visa under the USMCA. L-1B intracompany transferees with specialized knowledge also appear in this field at multinational employers.
How to find customer success specialist visa sponsorship jobs in New York?
Migrate Mate filters job listings specifically by visa sponsorship willingness, making it straightforward to identify customer success specialist openings in New York where employers have an active sponsorship track record. Rather than sorting through general job boards where sponsorship status is unclear, Migrate Mate surfaces roles from companies that have historically filed work visa petitions, saving significant time for international candidates targeting the New York market.
Which cities in New York have the most customer success specialist sponsorship jobs?
Manhattan accounts for the largest concentration, particularly in Midtown and the Flatiron District where SaaS and enterprise technology companies cluster. Brooklyn's tech corridor around DUMBO and Williamsburg has grown steadily as a secondary hub. Long Island City in Queens hosts several mid-sized technology firms. Outside New York City, Buffalo and Rochester have smaller but emerging technology scenes, though sponsorship volume there is considerably lower than in the metro area.
Are there any New York-specific considerations for customer success specialists seeking visa sponsorship?
New York employers filing H-1B Labor Condition Applications must meet the Department of Labor's prevailing wage requirements for the specific metropolitan area, which reflect New York City's higher cost of living and tend to be among the highest in the country. Customer success roles at financial services firms may also require FINRA licensing depending on the product, which can add complexity to the hiring timeline. New York's dense university network, including Columbia and NYU, creates a competitive candidate pool that employers draw from heavily.
What is the prevailing wage for sponsored customer success specialist jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.