IT Service Management Visa Sponsorship Jobs in California
California is one of the largest markets for IT service management professionals in the United States, with major employers including Apple, Google, Salesforce, Kaiser Permanente, and Wells Fargo actively hiring across the San Francisco Bay Area, Los Angeles, and San Diego. The state's concentration of enterprise technology and healthcare organizations drives consistent demand for ITSM talent.
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INTRODUCTION
IT Service Management is essential to modern business operations, requiring understanding of how business processes, technical systems, and user experiences work together across an organization. This internship will provide comprehensive exposure to IT functions and establish a strong foundation for your IT career.
ABOUT THE ROLE
The ServiceNow IT Service Management Intern will develop, organize, and maintain our knowledge base within the ServiceNow platform. This internship provides hands-on experience with enterprise IT Service Management tools and knowledge management best practices. You will work directly with subject matter experts to standardize knowledge articles, manage content lifecycle, and ensure our ServiceNow Knowledge Base remains current and accessible across our global operations.
WHAT YOU’LL DO:
- Create, update, and maintain knowledge articles in the ServiceNow platform following established templates and formatting standards
- Research and document IT processes, procedures, and solutions for knowledge base enhancement
- Convert existing documentation into standardized ServiceNow knowledge articles using consistent formatting
- Monitor knowledge articles approaching expiration dates and coordinate renewal processes with content owners
- Collaborate with teams to update, renew, or retire outdated knowledge base content
- Support standardization of ServiceNow Knowledge Base templates across all article categories
WHAT YOU’LL BRING:
- Strong attention to detail and organizational skills for managing knowledge article lifecycle processes
- Ability to learn ServiceNow platform functionality quickly and adapt to knowledge management workflows
- Research skills to gather technical information and convert it into clear, accessible documentation
- Proactive mindset for following up on expiring content and ensuring knowledge base accuracy
- Ability to read and interpret technical documents such as IT procedures, policies, and system documentation
- Technical writing skills to create clear, concise documentation for diverse audiences
- ServiceNow platform experience is a plus, but not required
REQUIREMENTS:
- Currently pursuing a major in Information Technology, Computer Science, or related field
- Strong computer skills and proficiency with web-based applications and documentation tools
- Excellent written, verbal, and interpersonal communication skills
- Self-motivated with desire to learn and contribute to team success
The pay rate for this role is $25/hr.
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

INTRODUCTION
IT Service Management is essential to modern business operations, requiring understanding of how business processes, technical systems, and user experiences work together across an organization. This internship will provide comprehensive exposure to IT functions and establish a strong foundation for your IT career.
ABOUT THE ROLE
The ServiceNow IT Service Management Intern will develop, organize, and maintain our knowledge base within the ServiceNow platform. This internship provides hands-on experience with enterprise IT Service Management tools and knowledge management best practices. You will work directly with subject matter experts to standardize knowledge articles, manage content lifecycle, and ensure our ServiceNow Knowledge Base remains current and accessible across our global operations.
WHAT YOU’LL DO:
- Create, update, and maintain knowledge articles in the ServiceNow platform following established templates and formatting standards
- Research and document IT processes, procedures, and solutions for knowledge base enhancement
- Convert existing documentation into standardized ServiceNow knowledge articles using consistent formatting
- Monitor knowledge articles approaching expiration dates and coordinate renewal processes with content owners
- Collaborate with teams to update, renew, or retire outdated knowledge base content
- Support standardization of ServiceNow Knowledge Base templates across all article categories
WHAT YOU’LL BRING:
- Strong attention to detail and organizational skills for managing knowledge article lifecycle processes
- Ability to learn ServiceNow platform functionality quickly and adapt to knowledge management workflows
- Research skills to gather technical information and convert it into clear, accessible documentation
- Proactive mindset for following up on expiring content and ensuring knowledge base accuracy
- Ability to read and interpret technical documents such as IT procedures, policies, and system documentation
- Technical writing skills to create clear, concise documentation for diverse audiences
- ServiceNow platform experience is a plus, but not required
REQUIREMENTS:
- Currently pursuing a major in Information Technology, Computer Science, or related field
- Strong computer skills and proficiency with web-based applications and documentation tools
- Excellent written, verbal, and interpersonal communication skills
- Self-motivated with desire to learn and contribute to team success
The pay rate for this role is $25/hr.
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
IT Service Management Job Roles in California
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Search IT Service Management Jobs in CaliforniaIT Service Management Jobs in California: Frequently Asked Questions
Which companies sponsor visas for IT service management professionals in California?
Large technology and enterprise employers in California have a documented history of sponsoring work visas for IT service management roles. Companies such as Apple, Google, Salesforce, Oracle, Cisco, Kaiser Permanente, and Bank of America have filed Labor Condition Applications for ITSM-related positions. Consulting firms including Deloitte, Accenture, and Infosys also sponsor frequently across California locations.
Which visa types are most common for IT service management roles in California?
The H-1B is the most common visa for IT service management professionals in California, as ITSM roles requiring a specialized bachelor's degree typically qualify as specialty occupations. The L-1B (intracompany transferee with specialized knowledge) is also relevant for candidates moving within multinational organizations. Candidates from Australia may qualify for the E-3 visa, which has no lottery and is processed faster.
Which cities in California have the most IT service management sponsorship jobs?
The San Francisco Bay Area, including San Jose, San Francisco, and Santa Clara, concentrates the highest volume of IT service management sponsorship opportunities due to the density of enterprise technology companies. Los Angeles is a secondary hub, particularly in media, entertainment, and healthcare IT. San Diego has growing demand driven by biotechnology, defense contractors, and healthcare systems.
How to find it service management visa sponsorship jobs in California?
Migrate Mate filters IT service management jobs in California specifically by visa sponsorship, so you're only seeing roles where employers have indicated willingness to sponsor. Rather than sorting through thousands of unfiltered postings, you can browse verified ITSM positions across the Bay Area, Los Angeles, and San Diego directly on Migrate Mate, saving significant time in your search.
Are there any California-specific considerations for IT service management visa sponsorship?
California employers must meet Department of Labor prevailing wage requirements tied to the specific metropolitan area where the role is based, meaning wages differ between San Francisco, Los Angeles, and San Diego. California's high concentration of H-1B-dependent employers also means some companies face additional recruitment attestation requirements. University programs at UC Berkeley, UCLA, and USC produce strong ITSM pipelines that some employers draw from when hiring internationally.
What is the prevailing wage for sponsored it service management jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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