IT Service Management Visa Sponsorship Jobs in Texas
Texas is one of the top states for IT service management hiring, with major employers like Dell Technologies, AT&T, IBM, and USAA concentrated in Austin, Dallas, and San Antonio. The state's large enterprise technology sector and corporate headquarters create consistent demand for ITSM professionals, and many of these employers have established visa sponsorship programs.
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Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
- Application Development
- Project Management
- Quality Assurance
- Business/Systems Analysis
- Datawarehouse & Business Intelligence
- Infrastructure & Network Services
- Risk Management & Compliance
- Business Continuity & Disaster Recovery
- Security & Privacy
Specialties:
- Contract Staffing (Staff Augmentation)
- Permanent Placement (Staff Augmentation)
- ICAP (Contractor Payroll)
- Flextrack (Vendor Management System)
Job Description
IT Service Management QA Lead
On behalf of our client, Procom Services is searching for an IT Service Management QA Lead for a contract opportunity in Plano, TX.
IT Service Management QA Lead Job Details
We are looking for a Quality Assurance Lead with a proven track record of testing and quality assurance of software products and applications in the IT Service Management space. Someone who understands the big picture very well and yet has an eye for detail and understands all system use-cases and interactions. This candidate creates detailed plans, confidently executes them and can sign off on the overall quality of the products and applications.
- Hands-on end-to-end testing experience preferably in IT Service Management application – example HPE BSM, HPE Service Manager, ServiceNow
- Design, Develop, Review and Maintain Test Plan and Test Cases
- Estimate, Plan and Implement QA schedules
- Own QA Documentation for defects, procedures and process
- Troubleshoot application/product issues and interface with appropriate teams on issue resolution on end-to-end basis
- Contribute to architecture reviews, design reviews, code reviews and static code inspections
- Ensures product quality through continuous testing and refinement of the code base
- Identify regression coverage for any code changes for each release/sprint
- Basic knowledge of performance testing and tools
- Define performance test plans. Basic knowledge of performance testing tools
- Act as an overall quality champion and help in implementation of standards and processes
IT Service Management QA Lead Start Date
ASAP
IT Service Management QA Lead Assignment Length
6+ months
"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."
Qualifications
IT Service Management QA Lead Mandatory Skills
- M.Tech / B.Tech / BE / MCA in Computer Science or Information Technology
- Min 3-5 years of experience in software Quality and testing in IT Service management space
- Expertise and hands-on experience of minimum one or more ITSM technologies/platforms/processes like IT Service Management application, Event management, Incident management, Event Incident integration
- Experience in one or more Integrations like CMDB (Service Now), data/event collectors (SCOM/CA Spectrum)
- Expertise in white box testing along with black box testing methods and tools
- Understands and applies quality processes, tools, and data quality standards, including metrics, life cycles, and data usage
- Knowledge of modern software process frameworks like CMMI, ITIL etc. is added advantage
- Experience of working in different software development life cycles – Waterfall, Agile, Iterative
All your information will be kept confidential according to EEO guidelines.

Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
- Application Development
- Project Management
- Quality Assurance
- Business/Systems Analysis
- Datawarehouse & Business Intelligence
- Infrastructure & Network Services
- Risk Management & Compliance
- Business Continuity & Disaster Recovery
- Security & Privacy
Specialties:
- Contract Staffing (Staff Augmentation)
- Permanent Placement (Staff Augmentation)
- ICAP (Contractor Payroll)
- Flextrack (Vendor Management System)
Job Description
IT Service Management QA Lead
On behalf of our client, Procom Services is searching for an IT Service Management QA Lead for a contract opportunity in Plano, TX.
IT Service Management QA Lead Job Details
We are looking for a Quality Assurance Lead with a proven track record of testing and quality assurance of software products and applications in the IT Service Management space. Someone who understands the big picture very well and yet has an eye for detail and understands all system use-cases and interactions. This candidate creates detailed plans, confidently executes them and can sign off on the overall quality of the products and applications.
- Hands-on end-to-end testing experience preferably in IT Service Management application – example HPE BSM, HPE Service Manager, ServiceNow
- Design, Develop, Review and Maintain Test Plan and Test Cases
- Estimate, Plan and Implement QA schedules
- Own QA Documentation for defects, procedures and process
- Troubleshoot application/product issues and interface with appropriate teams on issue resolution on end-to-end basis
- Contribute to architecture reviews, design reviews, code reviews and static code inspections
- Ensures product quality through continuous testing and refinement of the code base
- Identify regression coverage for any code changes for each release/sprint
- Basic knowledge of performance testing and tools
- Define performance test plans. Basic knowledge of performance testing tools
- Act as an overall quality champion and help in implementation of standards and processes
IT Service Management QA Lead Start Date
ASAP
IT Service Management QA Lead Assignment Length
6+ months
"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."
Qualifications
IT Service Management QA Lead Mandatory Skills
- M.Tech / B.Tech / BE / MCA in Computer Science or Information Technology
- Min 3-5 years of experience in software Quality and testing in IT Service management space
- Expertise and hands-on experience of minimum one or more ITSM technologies/platforms/processes like IT Service Management application, Event management, Incident management, Event Incident integration
- Experience in one or more Integrations like CMDB (Service Now), data/event collectors (SCOM/CA Spectrum)
- Expertise in white box testing along with black box testing methods and tools
- Understands and applies quality processes, tools, and data quality standards, including metrics, life cycles, and data usage
- Knowledge of modern software process frameworks like CMMI, ITIL etc. is added advantage
- Experience of working in different software development life cycles – Waterfall, Agile, Iterative
All your information will be kept confidential according to EEO guidelines.
IT Service Management Job Roles in Texas
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Search IT Service Management Jobs in TexasIT Service Management Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for IT service management professionals in Texas?
Large enterprise technology and telecommunications employers in Texas with documented H-1B sponsorship histories include Dell Technologies, AT&T, IBM, Tata Consultancy Services, Infosys, and Cognizant. Financial services firms like USAA and American Airlines also sponsor ITSM roles. IT consulting firms and managed service providers operating out of Dallas and Austin frequently file LCAs for service management positions.
Which visa types are most common for IT service management roles in Texas?
The H-1B is the most common visa for IT service management roles in Texas, as ITSM positions requiring a bachelor's degree in computer science, information systems, or a related field typically qualify as specialty occupations. TN visas are available to Canadian and Mexican nationals in qualifying technical roles. Intracompany transferees at firms like IBM or Infosys may also use the L-1 visa.
Which cities in Texas have the most IT service management sponsorship jobs?
Dallas-Fort Worth leads Texas for IT service management sponsorship volume, driven by its concentration of corporate headquarters, financial institutions, and major IT consulting firms. Austin follows closely, with a growing enterprise technology presence. San Antonio has a notable cluster of ITSM roles tied to USAA, military-adjacent contractors, and healthcare IT organizations. Houston also generates demand through energy sector IT operations.
How to find it service management visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find IT service management roles in Texas where employers are actively sponsoring. You can browse by state and role to see current openings from companies with verified sponsorship histories. This is more efficient than searching general job boards where sponsorship status is rarely disclosed upfront.
Are there any Texas-specific considerations for IT service management visa sponsorship?
Texas has no state income tax, which affects prevailing wage calculations and overall compensation benchmarking for LCA filings. ITSM roles in Texas often require ITIL certification alongside a relevant degree, which can strengthen a specialty occupation determination. The state's large university systems, including UT Austin and Texas A&M, produce a consistent pipeline of candidates, so employer sponsorship decisions tend to be competitive rather than automatic.
What is the prevailing wage for sponsored it service management jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which it service management employers are hiring and sponsoring visas in Texas right now.
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