Operations Support Specialist Visa Sponsorship Jobs in California
Operations support specialist roles in California span logistics hubs in Los Angeles and the Inland Empire, tech operations teams in the Bay Area, and supply chain functions at companies like Amazon, Apple, and Salesforce. Employers in these sectors have active H-1B visa sponsorship histories, making California one of the stronger states for international candidates in this field.
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Amazon MGM Studios is seeking a Head of Research Operations & Innovation to own first party customer research strategy and operations for content testing globally across 3 Studios - US/Global Series, US/Global Movies, and International Originals. This includes oversight of survey operations, vendor management, and strategic initiatives. We are looking for someone to raise the bar on Prime Video Customers’ experience with Amazon Preview, an internal panel of Prime Video Customers that provides first-party survey capability for Amazon MGM Studios. This leader will define how Amazon Preview delivers faster, more frictionless experiences for Prime Video customers and raise the bar on innovative survey strategies, tools, and methodologies. This includes strategic initiatives that automate and scale research activities while still delivering on local nuance and high-quality research.
The successful candidate will be an experienced people manager, highly skilled in consumer market research operations and analytics, with a deep understanding of the technical infrastructure needed to support a high volume of surveys, and a curious, resourceful problem solver who collaborates effectively with others. This role will report into the Head of Studio Operations/Strategy.
Key job responsibilities
- Develop and drive a vision/roadmap for research operations globally, including innovation with technology, tools, and process changes
- Oversee a team that is responsible for survey programming, sampling, weighting, crosstab reporting
- Work closely with consumer insight leaders and other cross-functional teams to define and influence the long-term CI product roadmap
- Create mechanisms for disseminating learnings throughout the CI teams
- Drive Prime Video customer recruitment activities for our internal panels
- Oversee global panel administration, including the creation and management of operations dashboards, profile variables, member groups, communication templates, question templates, incentive strategies
- Partner with Procurement and Legal to negotiate and manage vendor relationships
BASIC QUALIFICATIONS
- 7+ years of managing teams experience
- Experience improving and creating new processes and structure to achieve goals
- Experience leading primary research studies across various methodologies: online quant surveys, focus groups, 1:1, ethnographies, online qual, mobile
- Experience in third party vendor/research partner management contract negotiation
- Experience communicating and presenting to senior leadership
- 10+ years of relevant work experience of cross-functional program management (in an operations or research discipline) at an entertainment studio
- Experience with relational databases and best standards for research reporting
PREFERRED QUALIFICATIONS
- Experience with analytical tools and ability to dive deep into metrics and reporting
- 12+ years of applied research experience
- Experience on the research vendor side or within the research group of a media company
- Experience leading different types of viewer studies such as episode testing, dial testing, concept testing, series maintenance
- Knowledge of the television and media industry
- Experience with AI/ML technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Culver City - 161,600.00 - 218,600.00 USD annually
DESCRIPTION
Amazon MGM Studios is seeking a Head of Research Operations & Innovation to own first party customer research strategy and operations for content testing globally across 3 Studios - US/Global Series, US/Global Movies, and International Originals. This includes oversight of survey operations, vendor management, and strategic initiatives. We are looking for someone to raise the bar on Prime Video Customers’ experience with Amazon Preview, an internal panel of Prime Video Customers that provides first-party survey capability for Amazon MGM Studios. This leader will define how Amazon Preview delivers faster, more frictionless experiences for Prime Video customers and raise the bar on innovative survey strategies, tools, and methodologies. This includes strategic initiatives that automate and scale research activities while still delivering on local nuance and high-quality research.
The successful candidate will be an experienced people manager, highly skilled in consumer market research operations and analytics, with a deep understanding of the technical infrastructure needed to support a high volume of surveys, and a curious, resourceful problem solver who collaborates effectively with others. This role will report into the Head of Studio Operations/Strategy.
Key job responsibilities
- Develop and drive a vision/roadmap for research operations globally, including innovation with technology, tools, and process changes
- Oversee a team that is responsible for survey programming, sampling, weighting, crosstab reporting
- Work closely with consumer insight leaders and other cross-functional teams to define and influence the long-term CI product roadmap
- Create mechanisms for disseminating learnings throughout the CI teams
- Drive Prime Video customer recruitment activities for our internal panels
- Oversee global panel administration, including the creation and management of operations dashboards, profile variables, member groups, communication templates, question templates, incentive strategies
- Partner with Procurement and Legal to negotiate and manage vendor relationships
BASIC QUALIFICATIONS
- 7+ years of managing teams experience
- Experience improving and creating new processes and structure to achieve goals
- Experience leading primary research studies across various methodologies: online quant surveys, focus groups, 1:1, ethnographies, online qual, mobile
- Experience in third party vendor/research partner management contract negotiation
- Experience communicating and presenting to senior leadership
- 10+ years of relevant work experience of cross-functional program management (in an operations or research discipline) at an entertainment studio
- Experience with relational databases and best standards for research reporting
PREFERRED QUALIFICATIONS
- Experience with analytical tools and ability to dive deep into metrics and reporting
- 12+ years of applied research experience
- Experience on the research vendor side or within the research group of a media company
- Experience leading different types of viewer studies such as episode testing, dial testing, concept testing, series maintenance
- Knowledge of the television and media industry
- Experience with AI/ML technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Culver City - 161,600.00 - 218,600.00 USD annually
Operations Support Specialist Job Roles in California
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Search Operations Support Specialist Jobs in CaliforniaOperations Support Specialist Jobs in California: Frequently Asked Questions
Which companies sponsor visas for operations support specialists in California?
California employers with consistent H-1B sponsorship records for operations support roles include Amazon, Google, Apple, Salesforce, and Kaiser Permanente. Logistics-focused companies operating out of Los Angeles and the Inland Empire, such as DHL and UPS, also appear in Department of Labor disclosure data for operations-related positions. Sponsorship activity tends to be highest at large employers with established immigration programs.
Which visa types are most common for operations support specialist roles in California?
The H-1B is the most common visa for operations support specialists in California, provided the role qualifies as a specialty occupation requiring a relevant bachelor's degree or higher. Some employers also use the L-1B for intracompany transfers with specialized knowledge. Candidates from Australia may explore the E-3 visa, and those from Canada or Mexico may be eligible for TN visa status under USMCA, depending on their specific duties and degree field.
Which cities in California have the most operations support specialist sponsorship jobs?
San Jose and San Francisco lead in sponsored operations support roles tied to technology and enterprise software companies. Los Angeles is a major hub for logistics, media, and healthcare operations, while San Diego sees demand from biotech and defense contractors. The Inland Empire corridor, centered around Ontario and Riverside, supports high volumes of supply chain and distribution operations roles with sponsoring employers present.
How to find operations support specialist visa sponsorship jobs in California?
Migrate Mate filters operations support specialist jobs in California specifically by visa sponsorship eligibility, saving you from manually screening hundreds of postings. You can browse roles by city, industry, and company sponsorship history all in one place. Because California's operations job market spans tech, logistics, and healthcare, using a focused tool like Migrate Mate helps international candidates target employers who have actually sponsored similar roles before.
Are there state-specific considerations for operations support specialists seeking sponsorship in California?
California's prevailing wage requirements under Department of Labor rules apply to H-1B petitions filed for roles in the state, and wages are benchmarked to California metro areas, which tend to be higher than national averages. The state's concentration of large employers in tech and logistics means many have in-house immigration counsel, which can simplify the sponsorship process. University programs at UC Berkeley, UCLA, and USC also feed talent pipelines into sponsored operations roles.
What is the prevailing wage for sponsored operations support specialist jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.