Operations Support Specialist Visa Sponsorship Jobs in Texas
Operations support specialist roles in Texas span energy, technology, and logistics sectors, with major employers concentrated in Houston, Dallas, and Austin. Companies like ExxonMobil, Dell Technologies, Amazon, and CBRE regularly hire for these positions. Texas's scale and industry diversity make it one of the more active states for operations support sponsorship opportunities.
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Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
WHY YOU'LL LOVE THIS JOB
- This job is a member of the Tech Ops Support Desk Team within the Supply Chain Department of the Integrated Operations Division.
- Responsible for providing business assistance and support for incoming queries and issues related to Technical Operations, SCEPTRE, SAFE, APC, LMO, BLAST, and any other future Technical Operations' systems. This position also supports a customized working solution while troubleshooting problems and any application related issues. It provides system configuration support, open error logs, and works directly with end users to resolve and close them out.
- Facilitates the development of solutions for complex compliance performance problems involving multiple issues or individual items
- Captures requirements, tracks and resolves application/operational issues and utilizes appropriate tools to solve these with minimal supervision
- Provides periodic support and training to team members
- Recommends user friendly solutions when appropriate
- Builds relationships and coordinates cross-functionally with all Business owners, operations, and locations
- Escalates significant issues impacting users for prompt resolutions
- Coordinates and facilitates root cause analysis for system defects that impact systems reliability
- Outlines containment activities and short term alternate solutions as stop gap until corrective action is fully implemented
- Seeks out action plans and recommends actions to improve operational performance
- Identifies and resolves high priority and high profile performance issues
- Provides support as an analytical resource
- Communicates system irregularities to the appropriate parties
- Interacts with Project Management and Business leadership teams to help set direction and determine priorities while working collaboratively with user groups
- Some travel required
- Must be able to work shift work and holidays in a 24/7 operation
MINIMUM QUALIFICATIONS
- High School diploma or GED equivalency
- 3 years' experience customer facing/service training and/or applied work experience
PREFERRED QUALIFICATIONS
- Some college or customer service training
- Knowledge of American Airlines, Supply procedures with background in Inventory Control/Warehousing, Purchasing and Aircraft Maintenance
SKILLS, LICENSES & CERTIFICATIONS
- Ability to handle a variety of operational systems issues and customer complaints
- Possesses an operational understanding of supply chain concepts, with work or internship experience applying those concepts
- Good customer facing and service skills
- Self-directed and resourceful with the ability to handle multiple, simultaneous tasks with exhibited follow through and initiative
- Understanding and use of technical tools for analysis, problem solving, and quality improvement
- Knowledge of Microsoft Office to include Word, Excel, PowerPoint, etc.
WHAT YOU'LL GET
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
FEEL FREE TO BE YOURSELF AT AMERICAN
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
INTRO
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
WHY YOU'LL LOVE THIS JOB
- This job is a member of the Tech Ops Support Desk Team within the Supply Chain Department of the Integrated Operations Division.
- Responsible for providing business assistance and support for incoming queries and issues related to Technical Operations, SCEPTRE, SAFE, APC, LMO, BLAST, and any other future Technical Operations' systems. This position also supports a customized working solution while troubleshooting problems and any application related issues. It provides system configuration support, open error logs, and works directly with end users to resolve and close them out.
- Facilitates the development of solutions for complex compliance performance problems involving multiple issues or individual items
- Captures requirements, tracks and resolves application/operational issues and utilizes appropriate tools to solve these with minimal supervision
- Provides periodic support and training to team members
- Recommends user friendly solutions when appropriate
- Builds relationships and coordinates cross-functionally with all Business owners, operations, and locations
- Escalates significant issues impacting users for prompt resolutions
- Coordinates and facilitates root cause analysis for system defects that impact systems reliability
- Outlines containment activities and short term alternate solutions as stop gap until corrective action is fully implemented
- Seeks out action plans and recommends actions to improve operational performance
- Identifies and resolves high priority and high profile performance issues
- Provides support as an analytical resource
- Communicates system irregularities to the appropriate parties
- Interacts with Project Management and Business leadership teams to help set direction and determine priorities while working collaboratively with user groups
- Some travel required
- Must be able to work shift work and holidays in a 24/7 operation
MINIMUM QUALIFICATIONS
- High School diploma or GED equivalency
- 3 years' experience customer facing/service training and/or applied work experience
PREFERRED QUALIFICATIONS
- Some college or customer service training
- Knowledge of American Airlines, Supply procedures with background in Inventory Control/Warehousing, Purchasing and Aircraft Maintenance
SKILLS, LICENSES & CERTIFICATIONS
- Ability to handle a variety of operational systems issues and customer complaints
- Possesses an operational understanding of supply chain concepts, with work or internship experience applying those concepts
- Good customer facing and service skills
- Self-directed and resourceful with the ability to handle multiple, simultaneous tasks with exhibited follow through and initiative
- Understanding and use of technical tools for analysis, problem solving, and quality improvement
- Knowledge of Microsoft Office to include Word, Excel, PowerPoint, etc.
WHAT YOU'LL GET
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
FEEL FREE TO BE YOURSELF AT AMERICAN
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Operations Support Specialist Job Roles in Texas
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Search Operations Support Specialist Jobs in TexasOperations Support Specialist Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for operations support specialists in Texas?
Large employers with established immigration programs are the most consistent sponsors for operations support specialist roles in Texas. These include energy companies like ExxonMobil, Chevron Phillips Chemical, and Schlumberger, technology firms like Dell Technologies and Texas Instruments, logistics operators like Amazon and UPS, and commercial real estate firms like CBRE. Larger enterprises are generally better positioned to absorb the legal and administrative costs of H-1B visa sponsorship.
Which visa types are most common for operations support specialist roles in Texas?
The H-1B is the most common visa for operations support specialists in Texas, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field. Operations analysts or coordinators with degrees in business, industrial engineering, or information systems typically meet this standard. Some roles at multinationals may also qualify for the L-1B intracompany transferee visa if the candidate is transferring from an overseas office.
Which cities in Texas have the most operations support specialist sponsorship jobs?
Houston leads for operations support roles, driven by its energy sector concentration and the presence of large corporate headquarters. Dallas-Fort Worth is a close second, with a strong mix of technology, financial services, and supply chain employers. Austin's growing tech and semiconductor presence adds a third major hub. San Antonio has a smaller but steady base of healthcare and defense-adjacent operations roles that occasionally include sponsorship.
How to find operations support specialist visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it easier to identify Texas-based operations support specialist roles where employers are open to sponsoring. Rather than sorting through thousands of unfiltered postings, you can focus on positions already tagged for sponsorship. It's worth setting up alerts for Houston, Dallas, and Austin since those cities generate the most consistent volume of operations support specialist openings in Texas.
Are there any Texas-specific considerations for operations support specialist sponsorship?
Texas has no state income tax, which affects prevailing wage comparisons since DOL wage determinations are based on gross compensation benchmarks. Operations support roles in Houston's energy sector often require familiarity with industry-specific platforms or supply chain software, which can strengthen a specialty occupation argument. Texas A&M, UT Austin, and Rice University produce a pipeline of candidates with relevant degrees, meaning employer familiarity with sponsorship for these roles is generally higher than in smaller markets.
What is the prevailing wage for sponsored operations support specialist jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.