Patient Representative Visa Sponsorship Jobs in California
California's large hospital networks, academic medical centers, and integrated health systems create steady demand for patient representatives. Major employers include Kaiser Permanente, Dignity Health, Cedars-Sinai, and UC Health campuses across Los Angeles, San Francisco, San Diego, and Sacramento. International candidates with healthcare administration backgrounds will find California among the most active states for this role.
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Job Summary
The Patient Services Representative 3 (MOSC 3) is responsible for sustaining an environment of intrinsic goodwill for the practice while providing optimum services to patients. This position requires the skills and ability to manage the level of responsibility and accountability necessary to provide specialized duties for the department/clinical team for which it is assigned.
This position may also perform front office duties consistent with those of Patient Services Representative 2 (MOSC 2), per operational needs.
This posting is a Transfer/Promotional opportunity for UCD/UCDHS Employees (internal candidates). Applications from current UCD/UCDHS employees will be considered first. Applications from the public/external candidates may be considered if an internal candidate is not selected as the most qualified applicant.
Percentages of time allocated to functions in this position description are a guideline only. Individual assignments and time worked in each functional area may vary based on the department’s operational needs.
Apply By Date: August 3, 2026, at 11:59 PM
Minimum Qualifications - For full consideration, applicants are encouraged to upload a license and/or certification if required for the position.
- High School / GED equivalent or related work experience
- Experience with practices and protocols related to medical office and/or health care scheduling or insurance procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)
- Ability to accomplish a variety of concurrent assignments in an effective and efficient manner, demonstrating ability to organize, prioritize and complete assignments in a designated time frame
- Ability to adjust to changing workload or assignments and pressures of increased workload or deadlines
- Problem solving skills to independently define a problem identify the resources available to help solve the problem, create viable solutions and take the necessary action to implement problem resolution and ensure prompt and satisfactory resolution
- Decision making skills to independently exercise delegated authority to take action and to appropriately seek assistance from others when limits of delegated authority have been reached
- Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset
- Ability to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance information)
- Typing skills sufficient to use computer keyboard for timely and accurate input and production
- Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand
- Bookkeeping skills sufficient to maintain accurate records of patient financial transaction, prepare related financial reports, balance cash box, and prepare deposits
- Organizing skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions
- Filing skills to maintain logs and files of information in alphabetical, chronological and/or numerical order, such that it is current and easily retrievable. Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA
- In depth knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee-for-service, county funded coverage, and worker’s compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients.
- Knowledge of ICD-10, CPT and HCPCS coding guidelines sufficient to accurately identify services performed, including diagnoses, procedures, and supplies
- Knowledge and experience of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)
Preferred Qualifications
- Three (3) years of customer service experience and/or call center experience
- Recent experience with EMR, such as EPIC, including In Basket and Work Queues
- Training or equivalent recent experience in billing, authorizations, referrals, medical terminology, and comprehensive insurance plans and products
- Recent experience in outpatient medical office
- Experience working in a front office for a clinic, physician or health insurance company processing referrals or authorizations for patient services (Examples could include scheduling, ordering patient records to support diagnosis or medical necessity)
- Previous experience in the specialty of the hiring outpatient clinic
- Demonstrated knowledge of Health System and UCD policies and procedures, or ability to learn
- Comprehension of University requisition systems, including those needed for ordering supplies and medical records
Key Responsibilities
- 50% - Coordination of Medical Office Services
- 50% - Additional Job Functions
Department Overview
The UC Davis Health Division of Gastroenterology and Hepatology is a comprehensive, multi-site academic medical practice dedicated to the diagnosis, treatment, and management of disorders of the gastrointestinal tract, liver, pancreas, and biliary system. Our division brings together a multidisciplinary team of board-certified gastroenterologists, hepatologists, advanced endoscopists, and advanced practice providers supported by a dedicated team of clinical and administrative staff across our ambulatory sites in Sacramento, Folsom, Elk Grove, Rocklin, and Davis. We offer a full spectrum of diagnostic and therapeutic services including advanced endoscopic procedures, inflammatory bowel disease management, hepatology and liver disease care, motility evaluation, nutritional support, and participation in cutting-edge clinical research and trials.
As an academic medical center division, we are uniquely positioned to deliver the highest level of specialty and subspecialty care while training the next generation of gastroenterology and hepatology clinicians. Our team is committed to providing timely, patient-centered care that is grounded in evidence-based medicine and guided by compassion. Through our centralized operational model, we work to ensure that every patient — regardless of which site they are seen at — receives a seamless, coordinated experience that reflects the full depth and breadth of our clinical expertise.
POSITION INFORMATION
- Salary or Pay Range: $30.93 - $38.46
- Salary Frequency: Hourly
- Salary Grade: 266
- UC Job Title: MED OFC SVC CRD 3
- UC Job Code: 009214
- Number of Positions: 1
- Appointment Type: Career
- Percentage of Time: 100% Full-Time
- Shift (Work Schedule): Monday - Friday (8:00 AM to 5:00 PM)
- Location: Broadway Building, Sacramento, CA
- Union Representation: EX-Patient Care Technical
- Benefits Eligible: Yes
- This position is 100% on-site
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations, and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html.
- High-quality and low-cost medical plans to choose from to fit your family's needs
- UC pays for Dental and Vision insurance premiums for you and your family
- Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
- Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Access to free professional development courses and learning opportunities for personal and professional growth
- WorkLife and Wellness programs and resources
- On-site Employee Assistance Program including access to free mental health services
- Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
- Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
- Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here.
Physical Demands
- Standing - Occasional Up to 3 Hours
- Walking - Occasional Up to 3 Hours
- Sitting - Frequent 3 to 6 Hours
- Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
- Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
- Bending/Stooping - Occasional Up to 3 Hours
- Squatting/Kneeling - Occasional Up to 3 Hours
- Twisting - Occasional Up to 3 Hours
- Reaching overhead - Occasional Up to 3 Hours
- Keyboard use/repetitive motion - Frequent 3 to 6 Hours
Mental Demands
- Sustained attention and concentration - Frequent 3 to 6 Hours
- Complex problem solving/reasoning - Occasional Up to 3 Hours
- Ability to organize & prioritize - Frequent 3 to 6 Hours
- Communication skills - Frequent 3 to 6 Hours
- Numerical skills - Occasional Up to 3 Hours
- Constant Interaction - Frequent 3 to 6 Hours
- Customer/Patient Contact - Frequent 3 to 6 Hours
- Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment
UC Davis is a smoke- and tobacco-free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis-owned or leased property, indoors and outdoors, including parking lots and residential space.
Must be willing to work overtime, variable days (including weekends), hours, and locations as required to meet business needs of the practice.
Special Requirements – Please contact your recruiter with questions regarding which activities apply by position.
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance, and functional capacity assessment.
This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging
At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role - or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere #CA-ZM
To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks
Patient Representative Job Roles in California
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Search Patient Representative Jobs in CaliforniaPatient Representative Jobs in California: Frequently Asked Questions
Which companies sponsor visas for patient representatives in California?
Large hospital systems and academic medical centers are the most active sponsors in California. Kaiser Permanente, Dignity Health, Cedars-Sinai Medical Center, Stanford Health Care, and the UC Health system (including UCSF Medical Center and UCLA Health) have histories of sponsoring international workers in healthcare administration roles. Larger systems with dedicated HR and legal teams are generally better positioned to navigate the sponsorship process than smaller clinics or independent practices.
Which visa types are most common for patient representative roles in California?
The H-1B visa is the most common visa category for patient representative roles, provided the position meets specialty occupation requirements, typically supported by a bachelor's degree in health administration, social work, communications, or a related field. Some candidates with prior U.S. employment may already hold H-1B status through a previous employer. TN visas are available to Canadian and Mexican nationals in qualifying healthcare administration categories. Candidates already in the U.S. on F-1 OPT or STEM OPT may also find employers willing to sponsor before their work authorization expires.
Which cities in California have the most patient representative sponsorship jobs?
Los Angeles and the San Francisco Bay Area consistently have the highest concentration of patient representative roles tied to visa sponsorship, driven by the density of large hospital systems and academic medical centers in both metros. San Diego is notable for its hospital networks and proximity to major research institutions. Sacramento, as a regional healthcare hub for Northern California, also generates consistent openings. Smaller markets like Fresno and Riverside do have healthcare employers but fewer documented sponsorship positions.
How to find patient representative visa sponsorship jobs in California?
Migrate Mate is built specifically for international job seekers and filters patient representative roles in California by visa sponsorship status, saving you the time of screening out employers who won't sponsor. Because California has a large number of healthcare employers, the volume of relevant postings can be significant, and filtering by sponsorship eligibility matters. Migrate Mate surfaces roles from hospital systems and healthcare organizations that have sponsored international workers, so you can focus your applications where they're most likely to be considered.
Are there any California-specific considerations for patient representative visa sponsorship?
California's Department of Industrial Relations sets prevailing wage standards that apply alongside federal Department of Labor requirements for H-1B petitions, which employers must account for when filing Labor Condition Applications. California also has strong patient rights protections under state law, meaning patient representative roles often carry defined responsibilities around advocacy and grievance processes, which can support the case that the position meets specialty occupation criteria. University of California and California State University medical programs also produce a pipeline of candidates familiar with the state's healthcare compliance environment.
What is the prevailing wage for sponsored patient representative jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.