Patient Representative Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's patient representative jobs are concentrated in Philadelphia and Pittsburgh, home to major health systems like Penn Medicine, UPMC, and Jefferson Health. These employers regularly hire internationally, particularly for patient advocacy and care coordination roles, and have established visa sponsorship infrastructure to support foreign-trained professionals entering Pennsylvania's healthcare sector.
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8A-4:00P
Monday-Friday & Every other weekend (one day off each week & 30-minute lunch)
Every other holiday rotation required
Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Job Description
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned.
- Requests photo ID and insurance cards, scanning copies.
- Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
- Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients’ insurance coverage and benefits including patient’s out of pocket liability. Ensures proper referral and authorizations are on file as needed.
- Completes all activities with adherence to departmental and institutional protocols.
- Assures regulatory and compliance requirements are met.
- Achieves individual and team performance metrics.
- Communicates and collects out-of-pocket liability from patients at the time of service.
- Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department).
Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
Strong verbal and written communication and customer service skills
Meticulous attention to detail
Minimum Education and Experience Requirements
Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
AND
Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Albert Einstein Medical Center
Primary Location Address
5501 Old York Road, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here.
Job Details
8A-4:00P
Monday-Friday & Every other weekend (one day off each week & 30-minute lunch)
Every other holiday rotation required
Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Job Description
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned.
- Requests photo ID and insurance cards, scanning copies.
- Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
- Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients’ insurance coverage and benefits including patient’s out of pocket liability. Ensures proper referral and authorizations are on file as needed.
- Completes all activities with adherence to departmental and institutional protocols.
- Assures regulatory and compliance requirements are met.
- Achieves individual and team performance metrics.
- Communicates and collects out-of-pocket liability from patients at the time of service.
- Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department).
Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
Strong verbal and written communication and customer service skills
Meticulous attention to detail
Minimum Education and Experience Requirements
Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
AND
Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Albert Einstein Medical Center
Primary Location Address
5501 Old York Road, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here.
Patient Representative Job Roles in Pennsylvania
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Search Patient Representative Jobs in PennsylvaniaPatient Representative Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for patient representatives in Pennsylvania?
Pennsylvania's largest health systems are the most active sponsors for patient representative roles. Penn Medicine, UPMC, Jefferson Health, Temple Health, and Geisinger have established HR and legal infrastructure to support H-1B and other visa petitions. These organizations employ large patient services teams across multiple campuses, which creates more frequent hiring volume and greater willingness to sponsor qualified international candidates than smaller community hospitals.
Which visa types are most common for patient representative roles in Pennsylvania?
The H-1B is the most common visa for patient representative positions, provided the role requires a bachelor's degree in a specific field such as healthcare administration, social work, or a clinical discipline. Some positions may qualify under the TN visa for Canadian and Mexican nationals if the role maps to an eligible TN occupation. J-1 exchange visitor status is less common for direct patient advocacy roles but may apply in academic medical center contexts.
Which cities in Pennsylvania have the most patient representative sponsorship jobs?
Philadelphia and Pittsburgh account for the majority of patient representative sponsorship opportunities in Pennsylvania. Philadelphia's dense concentration of academic medical centers, including Penn Medicine and Jefferson Health, generates consistent hiring demand. Pittsburgh's market is anchored by UPMC, one of the largest health systems in the country. Hershey and Allentown have a smaller but notable presence through Penn State Health and Lehigh Valley Health Network, respectively.
How to find patient representative visa sponsorship jobs in Pennsylvania?
Migrate Mate is built specifically for international job seekers looking for visa sponsorship roles in the United States. You can filter by state and job category to surface patient representative positions in Pennsylvania where employers have a documented history of sponsoring work visas. This is more efficient than searching broadly, since Migrate Mate surfaces roles from health systems like UPMC and Penn Medicine that actively hire international candidates for patient-facing positions.
Are there state-specific considerations for patient representatives seeking sponsorship in Pennsylvania?
Pennsylvania's healthcare industry is one of the largest in the Mid-Atlantic region, which supports a higher volume of international hiring relative to smaller states. Patient representative roles at Pennsylvania's academic medical centers often sit within departments that already process visa petitions for clinical and research staff, making sponsorship more administratively feasible. Employers must comply with Department of Labor prevailing wage requirements when sponsoring H-1B workers, which are benchmarked to regional wage data for the Philadelphia and Pittsburgh metropolitan areas.
What is the prevailing wage for sponsored patient representative jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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