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Claims Advocate - Financial Services Group

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Financial Services Group Legal and Claims Practice Group.

This will be a hybrid role working from our Los Angeles, San Francisco, Chicago, Atlanta or Denver Aon office location. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Manage the claims process for Aon’s Financial Services Group’s (“FSG”) clients from start to finish
• Provide expert advice on reporting procedures and claims process
• Ensure timely and accurate reporting of claims
• Obtain and review coverage positions from insurers
• Establish and manage lines of communication between clients and insurance carriers
• Serve as the point person for the client on all FSG claims related matters
• Serve as the client’s advocate with the insurers
• Partner with clients to ensure that insurers are updated as necessary with respect to pending claims
• Obtain consent from insurers for retention of defense counsel and vendors
• Engage insurers in resolution of claims, such as seeking consent to settlement opportunities and ensuring payment of defense fees and expenses
• Assist clients and brokers on coverage issues for Directors and Officers Liability, Errors and Omissions, Employment Practices, Fiduciary, and Fidelity policies
• Maintain adequate documentation of claims related correspondence
• Work alongside Claims Attorneys to help clients resolve complex claims issues
• Contribute to data produced by the Legal and Claims Practice Group for the benefit of internal and external clients
• Any and all other responsibilities as deemed necessary by supervisor to achieve the purpose of the job

How this opportunity is different

Our approach to claims management is quite simple: through hard work, dedication, and creative thinking, we can help our clients achieve favorable claim resolutions. We are proud of the investment our firm has made in this valuable client resource and firmly believe Aon’s Legal and Claims Practice Group is a significant competitive advantage for our clients.

Skills and experience that will lead to success

• Demonstrates a strong understanding of claims management process
• Possesses knowledge of Financial Lines market and insurer partners
• Analytical skills
• Attention to detail
• Customer and interpersonal skills
• Skilled in MS Office suite
• Has at least 5 years’ experience handling claims or commensurate legal or insurance experience

Education

Bachelor’s degree or equivalent years of proven experience

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $83,000 to $103,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

The actual salary may vary for applicants in a different geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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